Blackberry Os 7 User Guide
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Troubleshooting: Ring tones, sounds, and alertsMy smartphone is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® smartphone vibrates isn't determined by the number of vibrations that you set in your sound profile, and there's no setting for the number of rings if you don't subscribe to voice mail. Your smartphone vibrates or rings until the caller or the wireless network ends the connection. My smartphone isn't ringing or vibrating when I receive a call or message Try the following actions: • On the Home screen, click the Sound and Alert Profiles icon. Verify that your profile isn't set to All Alerts Off or Silent . • If you have created contact alerts, on the Home screen, click the Sound and Alert Profiles icon. Click Change Sounds and Alerts > Sounds for Contacts . Click a contact alert. Click Phone or Messages . Verify that the Volume field isn't set to Silent and that the Vibration field isn't set to Off. User GuideRing tones, sounds, and alerts159
Browser How to: Browser Browser at a glanceUser GuideBrowser160
Browser basicsBrowsing webpages Visit a webpage or search the Internet Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® smartphone. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the home screen, click the Browser icon. 2. In the address bar, type a web address or search terms. 3. Press the key on the keyboard. To stop loading a webpage, press the key > Stop. Related information No browser is available on my smartphone, 172 Zoom in to or out from a webpageOn a webpage, press the key > Zoom. • To zoom in, on the trackpad, slide your finger up. • To zoom out, on the trackpad, slide your finger down. To turn off zoom mode, press the key. About tabbed browsing With tabbed browsing, you can open multiple webpages on your BlackBerry® smartphone at the same time. You can quickly switch between tabs that are open, open a new tab without closing another, or close the current tab without closing the entire browser. If you open a link that is in a message, calendar entry, or memo, the link automatically opens in a new tab. The more tabs that you have open, the more memory your smartphone uses. Related information Open, close, or switch between tabs, 161 I can't open a new tab, 171 Open, close, or switch between tabsDo one of the following: • To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon. • To open a new tab for a link on a webpage, highlight the link. Press the key > Open Link in New Tab . • To switch between tabs, in the browser, press the key > Tabs. Click a tab. • To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the icon. User GuideBrowser161
Search for text in a message, in a file, or on a webpageTo search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a webpage, press the key > Find or Find on Page . 2. Type the text. 3. Press the key on the keyboard. To search for the next instance of the text, press the key > Find Next or Find Next on Page . View a list of web pages that you visited recently 1. On the Home screen, click the Browser icon. 2. Press the key > History . Add a shortcut to your home screen or Favorites panel You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories. 1. Browse to a website, or highlight the item that you want to create a shortcut for. 2. Press the key > Add to Home Screen . • To change the name of the shortcut, type a new name. • To change the location where the shortcut appears, change the Location field. • To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox. 3. Click Add. Turn on browser shortcuts 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, select the Enable Keyboard Shortcuts check box. 4. Press the key > Save. Related information Browser shortcuts, 49 Move back or forward a webpage 1. On a webpage, press the key. 2. Click Back or Forward . Return to the browser home page To perform this task, you must have a browser home page set on your BlackBerry® smartphone. User GuideBrowser162
1. On a webpage, press the key. 2. Click Home. Refresh a webpage 1. On a webpage, press the key. 2. Click Refresh. Close the browser 1. On a webpage, press the key. 2. Click Close. Playing media files, viewing pictures, and downloading files View a full picture on a webpage 1. On a webpage, highlight or pause on a picture. 2. Press the key > View Image . • To zoom in to or out from the picture, press the key > Zoom. • To stop zooming, press the key > End Zoom . • To return the picture to its original size, press the key. Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Related information Supported audio and video file formats, 136 I cannot play a song or video on a web page, 172 Download a file from a webpageYou can download multiple files at once. When you download a file, the Downloads screen appears so that you can check theprogress of your downloads. 1. On a webpage, click the file that you want to download. 2. In the Save dialog box, click Yes. Copying and forwarding web addresses Copy an address for a web page, link, or picture Do any of the following: • To copy an address for a web page, press the key > Copy Page Address . User GuideBrowser163
• To copy an address for a link, pause on or highlight a link. Press the key > Copy Link . • To copy an address for a picture, pause on or highlight a picture. Press the key > Copy Image Link . To paste the address, press the key > Paste. Send a web address 1. On the Home screen, click the Browser icon. • To send a web address for a web page that is in your bookmark list or browser history, highlight a web page. • To send a different web address, browse to a web page. 2. Press the key > Send Link or Send Page Address . 3. Click a message type. To return to the browser after you send the message, press the key. Send a link or picture from a webpage 1. On a webpage, pause on or highlight a link or picture. 2. Press the key > Send Link or Send Image Link . 3. Click a message type. To return to the browser after you send the message, press the key. Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic. Add a bookmark for a web page 1. On a web page, press the key > Add to Bookmarks . 2. In the Title field, type a name for the bookmark. 3. In the Folder field, click the folder that you want the bookmark to appear in. 4. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change or delete a bookmark for a web page 1. On the Home screen, click the Browser icon. User GuideBrowser164
2.Press the key > Bookmarks . 3. Highlight a bookmark. 4. Press the key. • To change a bookmark, click Edit. Change the bookmark. Press the key. Click Save. • To delete a bookmark, click Delete. Send a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the key > Bookmarks . 3. Highlight a bookmark. 4. Press the key > Send Link . 5. Click a message type. To return to the browser after you send the message, press the key. Move a bookmark for a webpage 1. On the Home screen, click the Browser icon. 2. Press the key > Bookmarks . 3. Highlight a bookmark. 4. Press the key > Move. 5. Click the new location. Add, rename, or delete a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Bookmarks . 3. Highlight a bookmark folder. 4. Press the key. • To add a bookmark folder, click Add Subfolder. • To rename a bookmark folder, click Rename Folder. Type a new name for the folder. Press the Enter key. • To delete a bookmark folder, click Delete Folder. Browser options Change your home page or start page1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, do one of the following: • To change the home page, in the Home Page field, type a web address. User GuideBrowser165
• To use your home page as the start page when you first open the browser, change the Start Page field to Home Page . 4. Press the key > Save. Change the font size for text on web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section, change the Default Font Size field. 4. Press the key > Save. Change your default search engine Your default search engine in the browser is also the default search engine that your BlackBerry® smartphone uses when yousearch the Internet using the search icon on the Home screen. 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, click Manage Search Engines . 4. Click a search engine. Related information Add a search engine from a website, 166 Add a search engine from a website You can try adding a search engine if the search engine that you want to use doesn't appear as an option when you are changing your default search engine. On the Home screen, click the Browser icon. • To add a search engine from a link on a website, browse to the website. Click the link. Click Add. • To add a search engine from a website that doesn't provide a link, press the key. If New Search Engine appears in the menu, click New Search Engine > Add . If New Search Engine doesn't appear in the menu, the website doesn't support this feature. Set the character encoding for all webpages By default, your BlackBerry® smartphone uses the optimal character encoding for a webpage.1. On the home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section, change the Default text encoding field. 4. Press the key > Save. Stop loading images or playing embedded media files on web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section, do one of the following: User GuideBrowser166
• To stop loading images on web pages, clear the Load Images check box. • To stop playing embedded media files on web pages, clear the Enable Embedded Media Files check box. 4. Press the key > Save. Stop blocking pop-ups on web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section, clear the Block Popups check box. Receive a prompt before you close the browser or stream media from the Internet 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, below Prompt Before, do one of the following: • To receive a prompt confirming that you want to close the browser when you have multiple tabs open, select the Closing Tabs on Exit checkbox. • To receive a prompt confirming that you want to close the browser after you press the key, select the Closing Browser on Escape checkbox. • To receive a prompt before your BlackBerry® smartphone uses your wireless service provider's browser portal to stream media from the Internet, select the Switching to Carrier Network for Streaming Media checkbox. 4. Press the key > Save. Related information I receive a prompt to switch networks when I stream a song or video, 172 Delete browsing information Your BlackBerry® smartphone saves some information in your browser to improve your browsing experience. You can delete password information, browser history, download history, cookies, content that has been pushed to your smartphone, and the browser cache. 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Privacy and Security section, below Clear Browsing Data , select the checkboxes beside the types of browsing information that you want to delete. 4. Click Clear Now . Turn off cookies in the browser 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Privacy & Security section, clear the Accept Cookies check box. 4. Press the key > Save. User GuideBrowser167
Turn off JavaScript support JavaScript is used on some web pages to provide interactive features, such as menus and sounds. If you do not want the browser to provide JavaScript features, you can turn off JavaScript support. 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Web Content section, clear the Enable JavaScript check box. 4. Press the key > Save. Turn on geolocation in the browser If you turn on geolocation in the browser, some websites might be able to determine your approximate location.1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Privacy & Security section, select the Enable Geolocation check box. 4. Press the key > Save. When you visit a website that requests your location, a dialog box appears. If you select the Don't ask again for this website check box, the website and the permissions that you set for it are saved in Geolocation Permissions in your browser options. Browser security About TLS The browser is designed to use TLS or SSL to encrypt data that your BlackBerry® smartphone sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your smartphone and the BlackBerry EnterpriseServer is encrypted using Triple DES. Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS. To increase security, you can set up TLS for HTTP connections between your smartphone and the BlackBerry Enterprise Server and use Triple DES encryption for all other communication between your smartphone and the BlackBerry Enterprise Server. Browser security options If your email account uses a BlackBerry® Enterprise Server, you might not be able to change your browser security options. If you change a browser security option, other applications on your BlackBerry® smartphone that access a server might be affected. OptionDescriptionPermit SSL 3.0Specify whether your browser accepts SSL connections. If you do not select this option, your browser allows only TLS connections.User GuideBrowser168