Blackberry Bold 6 Manual
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Stop loading pictures in HTML email messagesBy default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in HTML email messages. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Clear the Download Images Automatically check box. 5. Press the key > Save. To view pictures in an HTML email message, press the key > Get Images . Turn off the prompt that appears before downloading external pictures in HTML email messages Some HTML email messages contain links to external pictures on the Internet. By default, your BlackBerry® device prompts you before downloading external pictures. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Clear the Confirm External Image Download check box. 5. Press the key > Save. Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Clear the Auto More check box. 4. Press the key > Save. To download more of an email, press the key > More or More All . Open a new message automatically when you remove your device from your holster 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Change the Auto Open Newest Message After Removing Device From Holster field. 4. Press the key > Save. Hide the new or unopened message indicator 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . User GuideMessages69
• To hide the new message indicator, clear the Display New Message Indicator check box. • To hide the unopened message indicator, change the Display Message Count field to None. 3. Press the key > Save. Stop displaying recent contacts in email address fields By default, when you type the first few characters of a contact name or an email address in a To, Cc, or Bcc field, yourBlackBerry® device displays the email addresses of recent contacts who are not in your contact list. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Clear the Show Recent Contacts When Composing Email check box. 4. Press the key > Save. Turn off the prompt that appears before you delete a message 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Clear the Confirm Delete check box. 4. Press the key > Save. Turn off the prompt that appears when you mark messages as opened 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Clear the Confirm Mark Prior Opened check box. 4. Press the key > Save. View call logs in the Messages application 1. From the Home screen, press the key. 2. Press the key > Options > Call Logs and Lists . • To show recent and missed calls in the Messages application, select the All Calls option. • To hide call logs in the Messages application, select the None option. Storing and forwarding email Set how long your device stores messages: 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . 3. Change the Days To Keep Messages field. 4. Press the key > Save. Related topics Some messages no longer appear on my device, 108 User GuideMessages70
Stop storing messages sent from your computer on your device:To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Press the key > Folder Redirection . 5. Clear the check box beside the Sent Items folder. 6. Press the key > Save. Stop storing messages sent from your device on your computer: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Clear the Save Copy In Sent Folder check box. 5. Press the key > Save. Stop forwarding email to your device: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferences . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Clear the Send Email to Handheld check box. 5. Press the key > Save. To forward email to your BlackBerry device again, select the Send Email to Handheld check box. Email filters About email filters You can create email filters to specify which email is forwarded to your BlackBerry® device and which remains in the email application on your computer. Email filters are applied to email based on the order in which they appear in your list of email filters. If you create multiple email filters that could apply to the same email, you must decide which one should be applied first by placing that filter higherin the list. User GuideMessages71
Create an email filter To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. For information about completing this task for a personal email account that you have on your BlackBerry device (such as Google Mail™ or Windows Live™ Hotmail®), visit www.blackberry.com/docs/smartphones and click the link under Email Setup. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Filters . 3. Press the key > New. 4. Type a name for the email filter. 5. Set the email filter options. 6. Press the key > Save. Create an email filter based on a contact or subject 1. On the Home screen, click the Messages icon. 2. Highlight an email. 3. Press the key > Filter by > Sender or Subject . 4. Type a name for the email filter. 5. Set the email filter options. 6. Press the key > Save. Options for email filters OptionDescriptionFromSpecify one or more contacts or email addresses that the email filter should search for in the From field of your email. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address.Sent toSpecify one or more contacts or email addresses that the email filter should search for in the Sent To field of your email. Separate multiple contacts or email addresses with asemicolon (;). To specify that the email filter should search forUser GuideMessages72
OptionDescriptionall contacts or email addresses that contain specific text, typethe text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address.SubjectSpecify the text that the email filter should search for in the Subject field of your email.MessageSpecify the text that the email filter should search for in the body of your email.Sent directly to meSet whether the email filter applies to email that includes your email address in the To field.Cc to meSet whether the email filter applies to email that includes your email address in the CC field.Bcc to meSet whether the email filter applies to email that includes your email address in the BCC field.ImportanceSet the importance level of email that the email filter applies to.SensitivitySet the sensitivity level of email that the email filter applies to.ActionSet whether email that the email filter applies to is forwarded to your BlackBerry® device. If email is forwarded, specifywhether it is forwarded with high importance or with the email header only. Turn on an email filter 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Filters . 3. Select the check box beside an email filter. 4. Press the key > Save. Change, prioritize, or delete an email filter 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Filters . 3. Highlight an email filter. 4. Press the key. • To change an email filter, click Edit. Change the options for the email filter. Press the key > Save. • To prioritize an email filter, click Move. Click the new location. • To delete an email filter, click Delete. User GuideMessages73
Synchronizing emailAbout synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email between the subscriber's smartphone and the email application on their computer over the wireless network. When a subscriber files or deletes email messages on their smartphone, these email message should be filed or deleted in their email application. Likewise, any changes that they make to email message in the email application on their computer should be reflected on the smartphone. In rare cases, if a smartphone does not recognize fields in a contact, calendar entry, or email account, some data or email cannot be synchronized or reconciled. If wireless data synchronization or wireless email reconciliation is not available on the smartphone or if the subscriber turned off these features, the subscriber can use the synchronization tool of the BlackBerry® Desktop Software to synchronize their organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Reconcile email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Select the Wireless Reconcile check box. 5. Press the key > Save. If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software. Delete email on your device and in your email application on your computer You can set the Delete On option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Change the Delete On field to Mailbox & Handheld . User GuideMessages74
5.Press the key > Save. It takes a short period of time for email to be deleted over the wireless network. Related topics Delete messages, 64 Empty the deleted items folder on your computer from your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Press the key > Purge Deleted Items . About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs. If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takesprecedence over the organizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Related topics Synchronize organizer data over the wireless network, 164 Some characters in calendar entries do not appear correctly after synchronization, 168 Manage email reconciliation conflicts You can set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Change the On Conflicts field. 5. Press the key > Save. User GuideMessages75
PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contactwho uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message inbox, a D appears with a check mark beside the PINmessage. Find your PIN Do one of the following: • On the Home screen or in a folder, click the Options icon. Click Device > Device and Status Information . • In a message, type mypin followed by a space. Composing and sending PIN messages Compose and send a PIN message 1. On the Home screen, click the Messages icon. 2. Press the key > Compose Other > Compose PIN . 3. In the To field, do one of the following: • Type a PIN. Press the key on the keyboard. • If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the key on the keyboard. 4. Type a message. 5. Press the key > Send. Related topics Personal distribution lists, 175 I cannot send messages, 106 I cannot send messages, 106 Resend a message You cannot change a text message before you resend it. In a sent message, press the key. • To change the message, click Edit. Change the message. Press the key > Send. User GuideMessages76
•To change the recipients, click Edit. Highlight a contact. Press the key > Change Address . Click a new contact. Press the key > Send. • To resend the message without changing it, click Resend. Related topics I cannot send messages, 106 Reply to or forward an email or PIN message In a message, press the key. • To reply to a message, click Reply or Reply to All . • To forward a message, click Forward or Forward As . Related topics I cannot send messages, 106 Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. Press the key > Check Spelling . 2. Do any of the following: • To accept the suggested spelling, click a word in the list that appears.• To ignore the suggested spelling, press the key. • To ignore all instances of the suggested spelling, press the key > Ignore All . • To add the word to the custom dictionary, press the key > Add To Dictionary . • To stop checking spelling, press the key > Cancel Spell Check . Save a draft of a message When you are composing a message, press the key > Save Draft . Attach a contact to a message You can attach a contact to an email, a PIN message, or a text message. 1. When you are composing a message, press the key > Attach > Contact . 2. Find and highlight a contact. 3. Press the key > Continue . Related topics I cannot attach a file to a text message, 110 Set an importance level for received PIN messages1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . User GuideMessages77
3. Select the Display PIN Messages in Red check box. 4. Press the key > Save. Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message. When you are composing an email or a PIN message, press the key > Add Bcc . Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message. When you are typing text, type pin: and the PIN. Stop a message from sending You can stop a message from sending only if a clock icon appears beside the message. 1. On the Home screen, click the Messages icon. 2. Highlight the message. 3. Press the key > Delete . Viewing and replying to PIN messages Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a web page, press the key > Find or Find on Page . 2. Type the text. 3. Press the Enter key. To search for the next instance of the text, press the key > Find Next . View an address instead of a display name In a message, press the key > Show Address . To view the display name again, press the key > Show Name . View filed messages 1. On the Home screen, click the Messages icon. 2. Press the key > View Folder . 3. Click a folder. User GuideMessages78