Blackberry Bold 6 Manual
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Allow messages from contacts in your contact list or allowed sender list1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Firewall . 3. Select the Contacts check box or Specific Addresses, Phone Numbers, or PINs check box. 4. Press the key > Save. Add a contact to your allowed sender list 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Firewall . 3. In the General section, if the Enable check box is not selected, select it. 4. In the Block Incoming Messages section, select one or more message types. 5. In the Exceptions section, select the Specific Addresses, Phone Numbers, or PINs check box. 6. Click Add. 7. Press the key. 8. Click one of the following menu items: •Add Email Address • Add Phone Number • Add PIN 9. In the Enter new exception dialog box, type the contact information. 10. Press the key on the keyboard. 11. Press the key > Save. Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Firewall . 3. Highlight a message type. 4. Press the key > Reset Count or Reset All Counts . User GuideMessages89
Attachments About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages withoutdownloading them. You can use the Files application to view a list of all the files that are saved on your device. You can also rename, move, and delete files on your organization's network from your device. To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go®, that are designed for use on BlackBerry devices. Open a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a message, meeting invitation, or calendar entry, press the key. 2. If necessary, click Retrieve Attachment Information . 3. Click Open Attachment . 4. If necessary, on the Attachments screen, click an attachment. 5. If necessary, in the dialog box, select an option. Related topics I cannot turn on cell broadcasting, 109 Save a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a message, in a calendar entry, or on a web page, do one of the following: •If there is only one attachment in a message or calendar entry, press the key. • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the key. • If you are downloading a file from a web page, press the key. 2. Click Download Attachment or Download File . 3. Highlight the folder that you want to save the file or attachment in. 4. Press the key > Select Here . User GuideMessages90
To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the key > Cancel Download . Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the key > Send. 4. Click a message type. Related topics I cannot attach a file to a text message, 110 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.1. In a file, highlight a link. 2. Press the key > Get Link or Retrieve . To return to the file, press the key. Set font options for a file or an attachment 1. In a file or an attachment, press the key > Options . 2. Change the font fields. 3. Press the key > Save. View properties for a file You can view the size, author, publication date, and other properties of a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the key > Properties . User GuideMessages91
vCard contact attachmentsAbout vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact. Save a vCard contact attachment from a message If you receive a vCard® contact attachment in a message, you can save it so that the contact information is added to your contact list. 1. In a message, highlight a vCard contact attachment. 2. Press the key > View Attachment . 3. Press the key. 4. Click one of the following items: •Add to Contacts • Update Contact Related topics A message, attachment, or Google Mail conversation is cut short or doesn't appear, 108 S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email address in your contact list to locate a PGP® key or certificate for the contact. User GuideMessages92
Sign or encrypt a message You can sign or encrypt email and PIN messages. 1. When you are composing a message, change the Encoding field. 2. If necessary, change the Classification field. Related topics Some signing and encryption options are not available on my device, 98 Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email and PIN messages using a pass phrase shared between the sender and recipient. 1. In an unsent message, set the Encoding field to Encrypt or Sign and Encrypt . 2. Press the key > Options . 3. Select the Use Password-Based Encryption check box. 4. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 5. If you are signing the message, in the Signing Options section, select a certificate. 6. Press the key > Save. 7. Type your message. 8. Press the key > Send. 9. Type a pass phrase to encrypt the message. 10. Confirm the pass phrase. 11. Click OK. Using a secure method, let the recipient know what the pass phrase is. Attach a certificate to a message You can attach a certificate to email and PIN messages. 1. When composing a message, press the key > Attach > Certificate . 2. Highlight a certificate. 3. Press the key > Continue . Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption indicator or a digital signature indicator. 2. Press the key > Fetch Sender’s Certificate . Add a certificate from a message 1. In a message, highlight a digital signature indicator. 2. Press the key > Import Sender’s certificate . User GuideMessages93
Add a certificate from an attachment 1. In a message, click the certificate attachment. 2. Click Retrieve Certificate Attachment . 3. Click the certificate. 4. Click Import Certificate . Attachment indicators in S/MIME-protected messages IndicatorDescriptionThe message includes a certificate attachment.The message includes multiple certificate attachments.The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the key > Import Server . View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the key > Display Sender's Certificate or Display Encryption Certificate . View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator.2. Press the key > Encryption Details . S/MIME-protected message status Digital signature indicators for S/MIME-protected messages IndicatorDescriptionYour BlackBerry® device verified the digital signature.Your device cannot verify the digital signature.Your device requires more data to verify the digital signature.User GuideMessages94
IndicatorDescriptionYour device trusts the certificate chain.The sender’s email address does not match the email addressof the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device.The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate.The sender’s certificate is expired. Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. IndicatorDescriptionThe message is strongly encrypted.The message is weakly encrypted. S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the Sent Items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. In the Signing Options section or the Encryption Options section, change the Certificate field. 4. Press the key > Save. Related topics Some signing and encryption options are not available on my device, 98 Change options for downloading attachments in encrypted messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . • To download attachments in encrypted messages automatically, change the Allow encrypted attachment viewing and retrieve encrypted attachment information field to Automatically . User GuideMessages95
• To download attachments in encrypted messages manually, change the Allow encrypted attachment viewing and retrieve encrypted attachment information field to Manually . • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Allow encrypted attachment viewing and retrieve encrypted attachment information field to Never. 3. Press the key > OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME or PGP . 3. Change the Default Encoding field. 4. Press the key > Save. Related topics Some signing and encryption options are not available on my device, 98 About message classificationsIf your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports thisfeature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder. Change the default message classification To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications. Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services . 3. Change the Default Encoding field. 4. Press the key > Save. User GuideMessages96
Change the size of S/MIME indicators in messages1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Change the Message Viewer Icons field. 4. Press the key > Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Select the check box beside one or more encryption algorithms. 4. Press the key > Save. Request delivery notification for signed S/MIME-protected messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Select the Request S/MIME Receipts check box. 4. Press the key > Save. Turn off the prompt that appears before an S/MIME-protected message is truncated 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Change the Message truncation mode field to Send Anyway or More All and Send . 4. Press the key > Save. To turn on the prompt again, change the Message truncation mode field to Prompt User . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > S/MIME . 3. Clear the Warn about problems with my certificates check box. 4. Press the key > Save. To turn on the prompt again, select the Warn about problems with my certificates check box. User GuideMessages97
S/MIME-protected message troubleshootingSome signing and encryption options are not available on my deviceTry performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have setoptions to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. IBM Lotus Notes native encrypted messages About IBM Lotus Notes native encrypted messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can read messages on yourBlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply tomessages using IBM Lotus Notes native encryption. Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID fileusing Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Software. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software. When you send or receive IBM Lotus Notes native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password. Prerequisites: IBM Lotus Notes native encryption • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server for IBM® Lotus® Domino®. • Your computer must be running IBM® Lotus Notes® 7.0 or later with an email account on an IBM Lotus Domino server 7.0 or later. • You must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access), or using the BlackBerry® Desktop Software. User GuideMessages98