Blackberry Bold 6 Manual
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Change or delete a SIM card contact1. In the contact list, press the key > SIM Phone Book . 2. Highlight a contact. •To change a SIM card contact, press the key > Edit. Change the contact information. Press the key > Save. • To delete a SIM card contact, press the key > Delete . Store text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in the Messages application. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Text Messaging . 3. Change the Leave Messages On SIM Card field to Yes. 4. Press the key > Save. To stop storing text messages on your SIM card, change the Leave Messages On SIM Card field to No. If you change this field to No, your text messages are deleted from your SIM card. Change the display name for a phone number If your SIM card supports more than one phone number, you can personalize the display name for your phone numbers. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card . 3. Highlight a phone number. 4. Press the key > Edit SIM Phone Number . 5. Type a display name for the phone number. 6. Press the key on the keyboard. About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. User GuideSIM card249
Protect your SIM card with a PIN codeTo get your SIM card PIN code, contact your wireless service provider. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card . 3. Press the key > Enable Security . 4. Type your SIM card PIN code. 5. Press the key on the keyboard. Change the SIM card PIN code 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card . 3. Press the key > Change PIN2 Code . User GuideSIM card250
SecuritySecurity basics About the device password If you set a BlackBerry® device password, you'll be prompted to enter your password to unlock your device.If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons and you'll be prompted to set a new password. If your device uses a BlackBerry® Enterprise Server, depending on the IT policies that have been set by your administrator, data on your media card might be deleted as well. For more information, contact your administrator. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Set a device password If you forget your BlackBerry® device password, it can't be recovered. You can reset your password without knowing your current password by deleting all your device data. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Password . 3. Click Set Password . 4. Type a password. 5. Press the key > Save. To turn off your BlackBerry® device password, clear the Enable check box. Change the device password 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Password > Change Password . User GuideSecurity251
Lock your deviceIf you are not on a call, you can lock the keyboard to avoid pressing keys accidentally when you are not using your BlackBerry®device. If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator. Do one of the following: • To lock your BlackBerry device, if you have set a device password, on the Home screen or in a folder, click the Password Lock icon. • To lock the keyboard, press the key on the top left of your device. To unlock your device, type your device password. Press the Enter key. To unlock the keyboard, press the key again. Lock your device when you insert it in the holster 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Password . 3. Select the Lock Handheld Upon Holstering check box. 4. Press the key > Save. Set a limit for device password attempts 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Password . 3. Change the Number of Password Attempts field. 4. Press the key > Save. Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process restarts after the device restarts. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Security Wipe . • To delete data from the messages application, contacts application, and other applications, select the Emails, Contacts, Etc check box. • To delete all third-party applications that you have added, select the User Installed Applications check box. • To delete all files from your media card, select the Media Card check box. 3. Type blackberry . 4. Click Wipe. User GuideSecurity252
If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages from this account from being sent to your device, contact your wireless service provider to disassociate the account from your device. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwordswith a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols. Change a password in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the key > Open. 4. Change the password information. 5. Press the key > Save. Add a password to the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > New. 3. Type the password information. 4. Press the key > Save. Generate a random password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > New. 3. Press the key > Random Password . 4. Press the key > Save. Set criteria for randomly generated passwords 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Options . 3. Set the random password fields. User GuideSecurity253
4.Press the key > Save. Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Change Password . Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the key > Delete . Copy a password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the key > Copy Username or Copy Password . To clear the clipboard, press the key > Clear Clipboard . Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Options . 3. Clear the Allow Clipboard Copy check box. 4. Press the key > Save. Set a limit for password attempts in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Options . 3. Set the Password Attempts field. 4. Press the key > Save. Hide passwords in the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the key > Options . 3. Clear the Show Password check box. 4. Press the key > Save. User GuideSecurity254
To show passwords in the password keeper again, select the Show Password check box. Encryption About encrypting data on your device When encryption for data on your BlackBerry® device is turned on, your device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device is locked, the caller name does not appear on the screen. If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of your smart card certificates to provide two-factor encryption. In order to access the encrypted content, you must provide your device password and also connect your device to your smart card reader. When you lock your device, an open lock indicator appears at the top of the screen to indicate that your device is in theprocess of securing your data, which includes deleting a copy of the private key from the temporary device memory. A lock indicator appears at the top of the screen when your device has deleted the key. About file encryption File encryption is designed to protect files that you store on your BlackBerry® device and on a media card that can be inserted in your device. You can encrypt the files on your device and on your media card using an encryption key that your device generates, your device password, or both. If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using your device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the password for the device. Turn on encryption To encrypt data on your BlackBerry® device, you must have set a password for your device. Depending on the amount of storage space available for storing files on your device, you might not be able to encrypt files on your device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Encryption . 3. To encrypt data on your device, in the Device Memory section, select the Encrypt check box. 4. To encrypt files that are stored on a media card and on your device, select the Media Card check box and do one of the following: • To encrypt files using an encryption key that your device generates, change the Mode field to Device Key .User GuideSecurity255
• To encrypt files using your device password, change the Mode field to Device Password . • To encrypt files using an encryption key and your device password, change the Mode field to Device Password & Device Key . 5. To also encrypt media files such as pictures, songs, and videos, select the Include Media Files check box. 6. Press the key > Save. To stop encrypting data on your device, clear the Device Memory check box. To stop encrypting files, clear the Media Card check box. Set encryption strength If encryption of data that is stored on your BlackBerry® device is turned on, you can set the strength of the encryption that your device uses to protect data that you receive when your device is locked. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Encryption . 3. Change the Strength field. 4. Press the key > Save. Use a certificate to encrypt the encryption keys on your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator. If you have encryption for data that is stored on your BlackBerry device turned on and your smart card reader supports thisfeature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Encryption . 3. Select the Two-factor Protection check box. 4. Press the key > Save. About encryption keys If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server or BlackBerry® DesktopRedirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device. You should generate a new encryption key every 2 weeks. Generate an encryption key To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator. User GuideSecurity256
If your email account uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the BlackBerry® Desktop Software, if it includes the email settings tool. For more information, see the Help in the BlackBerry Desktop Software. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Security Status Information . 3. Highlight a service. 4. Press the key. 5. Click Regenerate Encryption Key . Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples ofsensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in the following situations: • when you insert your device in a holster • when you do not use your device for a specified period of time • when you synchronize with your computer • when you change the time or the time zone for your device • when you lock your device Turn on memory cleaning 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning . 3. Select the Enable check box. 4. Press the key > Save. Change when your device deletes sensitive data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning . • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, clear the Clean When Holstered check box. User GuideSecurity257
• To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, clearthe Clean When Idle check box. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 3. Press the key > Save. Delete sensitive application data from the temporary device memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning . 3. To delete sensitive data for all applications, click Clean. View the icon for the memory cleaning application on the Home screen 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning . 3. Select the Place Memory Cleaner Shortcut on Homescreen check box. 4. Press the key > Save. Certificates About certificates A certificate is a digital document that binds the identity and public key of a certificate subject. If your email account uses aBlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile that is provided by your administrator. The certificate authority signs the certificate to verify that it can be trusted. Depending on your organization, enrollment for a certificate might be required and might also occur automatically. Certificate basics Download a certificate from an LDAP-enabled server or DSML-enabled server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates . 3. Press the key > Fetch Certificates . 4. Specify the search criteria. 5. Press the key > Search . 6. Click a certificate. User GuideSecurity258