Blackberry Bold 6 Manual
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Try the following actions: • If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code that appear in either the Location field or the Notes section. • If the Join Now option appears and your device is connected to a CDMA network, try increasing the default time that your device waits before dialing an extension. From the Home screen, press the key. Press the key > Options > Smart Dialing . In the To access extensions in all other corporations section, change the Wait For field to the highest value. Try entering the conference call with the Join Now option again. Related topics Enter a conference call meeting, 163 User GuideCalendar169
Contacts Contact basics Add a contact • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact . Type the contact information. Press the key > Save. • To add a contact from a message, call log, or web page, highlight the contact name, number, or email address. Press the key > Add to contacts . If necessary, add contact information. Press the key > Save. Create a custom contact field Custom contact fields can store information that you want to remember about a contact, for example, you might want to add acustom contact field named Sports team or Favorite color. If you create a custom field for a contact, the field appears for all your contacts. 1. When you are adding or changing a contact, in the Custom Fields section, click Add Custom Field . 2. Click a field. 3. Press the key > Change Field Name . 4. To change the name of the field, place the cursor in the field. Press the key > Change Field Name . Type a name for the field. Press the key on the keyboard. 5. Type the information that you want to add to the custom field. 6. Press the key > Save. You can synchronize contact fields that you customize on your BlackBerry® device with the email application on your computer. For more information about synchronizing contact fields, see the Help in the BlackBerry® Desktop Software. Related topics Contact list field data is not appearing on my computer, 177 Add a pause or a wait to a phone number Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. Afterdialing the main phone number, your BlackBerry® device either pauses before dialing the additional numbers (pause) or prompts you to type them (wait). 1. After you type the main part of a phone number in a phone number field, press the key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the key > Save. User GuideContacts170
Change or delete a contact1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key. • To edit the information for the contact, click Edit. Change the contact information. Press the key > Save. • To delete a contact, click Delete. Search for a contact in your organization's address book To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator. 1. On the Home screen, click the Contacts icon. 2. Press the key > Lookup . 3. Type part or all of a contact name. 4. Press the key on the keyboard. 5. Press the key. • To add a contact to your contact list, click Add to Contacts. • To add all the contacts, click Add All to Contacts. • To view information for a contact, click View. • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete Lookup. • To start a new contact lookup, click Lookup. Customizing contacts Add a contact picture for caller ID 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit. 4. Press the key > Add Picture . 5. Find, highlight, and click a picture. 6. If necessary, move the crop box to the portion of the picture that you want to use. 7. Press the key > Crop & Save . 8. Press the key > Save. Related topics User GuideContacts171
My contact pictures keep changing, 177Change or delete a contact picture 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit. 4. Highlight the contact picture. •To change the contact picture, press the key > Replace Picture . Highlight a picture. Press the key > Select. • To delete the contact picture, press the > Delete Picture . 5. Press the key > Save. Related topics My contact pictures keep changing, 177 About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos thatappear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes withthe task in Lotus Notes. Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application are made in all applications. Categorize a contact, task, or memo 1. When you are creating or changing a contact, task, or memo, press the key > Categories . 2. Select the check box beside a category. 3. Press the key > Save. To remove a category from a contact, task, or memo, clear the check box beside the category. Create a category for contacts, tasks, or memos You can create categories to organize items in the Contacts application, Tasks application, and MemoPad.1. On the Home screen or in the Applications folder, click the Contacts icon, Tasks icon, or MemoPad icon. 2. Press the key > Filter. 3. Press the key > New. 4. Type a name for the category. 5. Press the key on the keyboard. User GuideContacts172
To delete a category, highlight the category. Press the key > Delete . Synchronizing contacts About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, andmemos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email between the subscriber's smartphone and the email application on their computer over the wireless network. When a subscriber files or deletes email messages on their smartphone, these email message should be filed or deleted in their email application. Likewise, any changes that they make to email message in the email application on their computer should be reflected on the smartphone. In rare cases, if a smartphone does not recognize fields in a contact, calendar entry, or email account, some data or email cannot be synchronized or reconciled. If wireless data synchronization or wireless email reconciliation is not available on the smartphone or if the subscriber turned off these features, the subscriber can use the synchronization tool of the BlackBerry® Desktop Software to synchronize their organizer data and email. For more information, see the Help in the BlackBerry Desktop Software. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. 1. In the Contacts application, Calendar application, Tasks application, or MemoPad, press the key > Options . 2. If necessary, click a calendar or contact list. 3. Select the Wireless Synchronization check box. 4. Press the key > Save. If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software. Related topics Some characters in calendar entries do not appear correctly after synchronization, 168 About synchronization conflicts, 75 User GuideContacts173
About backing up and restoring device dataIf you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerrydevice data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software. If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the email on your device or the email on your computer takes precedence when an email reconciliation conflict occurs. If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takesprecedence over the organizer data on your device when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Related topics Synchronize organizer data over the wireless network, 164 Some characters in calendar entries do not appear correctly after synchronization, 168 User GuideContacts174
Manage data synchronization conflictsYou can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless datasynchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Software. For more information about managing conflicts that occur during organizer data synchronization, see the Help in the BlackBerry Desktop Software. Personal distribution lists Create a personal distribution list You can use personal distribution lists when you send email messages, PIN messages, or text messages. Personal distribution lists that you create on your BlackBerry® device do not appear in the email application on your computer. 1. On the Home screen, click the Contacts icon. 2. Press the key > New Group . 3. Type a name for the personal distribution list. 4. Press the key > Add Member . 5. Click a contact. 6. To add another contact, repeat steps 4 to 5. 7. Press the key > Save Group . Change or delete a personal distribution list 1. On the Home screen, click the Contacts icon. 2. Highlight a personal distribution list. 3. Press the key. • To change a personal distribution list, click Edit Group. Click a contact. Click Add Member, Change Member , or Delete Member . Press the key > Save Group . • To delete a personal distribution list, click Delete Group > Delete . Note: When you delete a contact from a personal distribution list, the contact remains in your contact list. User GuideContacts175
Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device. For more information, contact your wireless service provider. View a different contact list 1. On the Home screen, click the Contacts icon. 2. Press the key > Select Contacts . 3. Click a contact list. Change the default contact list 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services . 3. Change the Contact List (SYNC) field. 4. Press the key > Save. Contact list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, orpasswords. 1. On the Home screen, click the application icon for an application that prompts you before you delete items. 2. Press the key > Options . 3. If necessary, click General Options. 4. Clear the Confirm Delete check box. 5. Press the key > Save. User GuideContacts176
Change the display options for contactsYou can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar.1. On the Home screen or in a folder, click the Options icon. 2. Click Typing & Input > Language . 3. Change the Global Name Display field. 4. Press the key > Save. View the number of contacts stored on your device 1. On the Home screen, click the Contacts icon. 2. Press the key > Options . 3. Click a contact list. The Number of Entries field displays the number of contacts that are stored in the contact list. Sort contacts or tasks 1. On the Home screen or in the Applications folder, click the Contacts icon or Tasks icon. 2. Press the key > Options . 3. If necessary, click General Options. 4. Change the Sort By field. 5. Press the key > Save. Troubleshooting: Contacts Contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Related topics Create a custom contact field, 170 My contact pictures keep changing The contact pictures in applications (for example, in the contacts application), might change if you set more than one application on your BlackBerry® device to replace contact pictures. Depending on how often or how many of your contact pictures are being replaced by other applications, you might experience increased data charges. User GuideContacts177
To stop contact pictures from changing, you must change the options in each application that is replacing your contact pictures. Related topics Add a contact picture for caller ID, 30 Change or delete a contact picture, 172User GuideContacts178