Blackberry 9788 Smartphone 6 0 User Guide

1.On the Home screen or in a folder, click the Options icon.
2.Click Display > Message Categorization.
3.In the Message Outline Colors section, do any of the following:
•To set an outline color for email that is sent to your BlackBerry device through a BlackBerry Enterprise Server, change 
the 
Enterprise Messages field.
•To set an outline color for your other messages, change the Other Messages field.
4.Press the  key > Save.
Note: PIN messages might use the outline color that you have set for your work...

Reconcile email over the wireless network, 14
File an email
To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more 
information, contact your administrator.
1.On the Home screen, click the Messages icon.
2.Highlight an email.
3.Press the  key > File.
4.Highlight a folder.
5.Press the  key > File.
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I can't file email messages, 111
Add, move, rename, or delete an email...

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Hide filed email from the message inbox
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions.
3.Select the Hide Filed Messages check box.
4.Press the  key > Save.
View filed messages
1.On the Home screen, click the Messages icon.
2.Press the  key > View Folder.
3.Click a folder.
Email options
Set an out-of-office reply
To perform this task, your work email account must...

Turn on or turn off read receipts
Depending on your wireless service provider or administrator, you might not be able to perform this task, or some of the 
options might not appear.
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Preferences.
3.If the Message Services field appears, set this field to the appropriate email account.
4.To set whether your BlackBerry® device sends a read receipt or delivery receipt when a sender requests it, change the 
Send Read Receipts...

Open a new message automatically when you remove your device from your holster
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions.
3.Change the Auto Open Newest Message After Removing Device From Holster field.
4.Press the  key > Save.
Hide the new or unopened message indicator
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions.
•To hide the new message indicator, clear the Display New Message...

•To show recent and missed calls in the Messages application, select the All Calls option.
•To hide call logs in the Messages application, select the None option.
3.Press the  key > Save.
Storing and forwarding email
Set how long your device stores messages
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions.
3.Change the Days To Keep Messages field.
4.Press the  key > Save.
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Some messages no longer appear on my device, 112
Stop...

2.Press the  key > Options > Email Preferences.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Clear the Send Email to Handheld check box.
5.Press the  key > Save.
To forward email to your BlackBerry device again, select the Send Email to Handheld check box.
Email filters
About email filters
You can create email filters to specify which email is forwarded to your BlackBerry® device and which remains in the email application on your computer.
Email filters are...

Options for email filters
OptionDescriptionFromSpecify one or more contacts or email addresses that the email 
filter should search for in the From field of your email. Separate 
multiple contacts or email addresses with a semicolon (;). To  specify that the email filter should search for all contacts or 
email addresses that contain specific text, type the text and 
use an asterisk (*) as a wildcard character to represent the rest 
of the contact or email address.Sent toSpecify one or more contacts or...

Turn on an email filter
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Filters.
3.Select the check box beside an email filter.
4.Press the  key > Save.
Change, prioritize, or delete an email filter
1.On the Home screen, click the Messages icon.
2.Press the  key > Options > Email Filters.
3.Highlight an email filter.
4.Press the  key.
•To change an email filter, click Edit. Change the options for the email filter. Press the  key > Save.
•To prioritize an email filter,...

3.If the Message Services field appears, set this field to the appropriate email account.
4.Select the Wireless Reconcile check box.
5.Press the  key > Save.
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry 
Desktop Software.
Delete email on your device and in your email application on your computer
You can set the...