Bizfon 680 Instructions Manual

Bizfon Owner’s Guide21
Section 3
Setting Up and 
Using Universal 
Extensions
This section provides information and 
instructions for setting up and using Bizfon 
Universal Extensions.  
Additional information is provided in the 
BizTouch Feature Phone Reference Card 
(included with each BizTouch Feature 
Phone) and Reference Card for Non-Bizfon 
Telephones. Give each person with a Bizfon 
universal extension one of these cards 
according to the type of telephone that per-
son is using. Wallet Cards with...

Section 3 Setting Up and Using Universal Extensions
22 Bizfon, Inc.
pany through a universal extension. You 
would assign a universal extension number 
to this person, and configure the extension to 
forward calls to the telephone number at the 
remote office. There is no requirement to 
have this person have a telephone physically 
connected to the Bizfon 680. 
With a universal extension, you can:
• Receive calls forwarded from the Bizfon
• Transfer calls to other universal exten-
sions
• Set up and...

Section 3 Setting Up and Using Universal Extensions
Bizfon Owner’s Guide23
When you first pick up the handset of a tele-
phone connected to the Bizfon, the system 
prompts you with the following: 
“Welcome to extension 201 (the number 
of the extension you’ve picked up). To set 
up this extension now, press 1; otherwise, 
press *.”
• If you press  
to set up the extension, 
you are prompted through a series of 
options to configure the extension. Sim-
ply follow the prompts to configure an 
extension.
•...

Section 3 Setting Up and Using Universal Extensions
24 Bizfon, Inc.
Accessing Personal Voice Mail 
from any Extension
You can access a personal voice mailbox 
from any extension. To access voice mail 
from any extension, do the following: 
1. Pick up the telephone handset.
2. Press .
3. Enter your Universal Extension number.
4. Enter your Password and press .
Maximum Length of Voice Mail 
Messages
The maximum length of a single voice mail 
message is 120 seconds. This can be 
increased or decreased by...

Section 3 Setting Up and Using Universal Extensions
Bizfon Owner’s Guide25
This can be changed to play back the last, or 
most recently received, message first. Call 
Customer Care at 299 to make this change.
Call Handling in 
the OfficeThe Bizfon 680 allows each extension to 
route incoming calls two ways. These 
include:
• To another extension
• To another phone number at another 
location
Handling Calls at Your Desk
By using the Personal Settings options, you 
have several ways of handling calls that...

Section 3 Setting Up and Using Universal Extensions
26 Bizfon, Inc.
Handling Calls Away from Your 
Desk
To handle calls when you are away from 
your desk, you can set up each Bizfon exten-
sion to forward calls to another extension or 
to another phone number. This enables you 
to receive your calls at another location, or to 
direct calls to another person who can assist 
callers.
You can also disable call forwarding and 
send all calls into your voice mailbox by 
enabling Do Not Disturb.  
Handling...

Section 3 Setting Up and Using Universal Extensions
Bizfon Owner’s Guide27
Managing 
ExtensionsRemoving the Password for an 
Extension
If a user forgets his or her password, you can 
remove it so that the user does not need a 
password to access voice mail and personal 
settings. The user can then create a new pass-
word. You do not need to know the extension 
password to remove it. 
To remove the password for an extension:
1. Pick up any BizTouch telephone exten-
sion and press the SETTINGS button. If...

Section 3 Setting Up and Using Universal Extensions
28 Bizfon, Inc.
Caution!
Resetting an extension deletes all voice mail 
messages and recordings.
Authorization to make outside 
calls (internal and remote users)
When using an extension connected to the 
Bizfon 680 and when using the universal 
extension remotely, all extensions are autho-
rized to make outside calls.  
The Bizfon can be configured to limit out-
side line access to internal extensions, 
remote extensions, or both. Call Customer 
Care at...

Section 3 Setting Up and Using Universal Extensions
Bizfon Owner’s Guide29
Note that each person with a Bizfon 680 uni-
versal extension should have a Bizfon 680 
Wallet Card for use when remotely accessing 
the Bizfon 680.
How to 
Remotely 
Access the 
Bizfon 680 
when the 
Automated 
Attendant is 
Tu r n e d  O f fTo access the Bizfon remotely when the 
Automated Attendant has been turned off, do 
the following:  
1. Dial in to the Bizfon 680.  
2. If the call is answered by voice mail 
press 
 to get...

Section 3 Setting Up and Using Universal Extensions
30 Bizfon, Inc.