ATT Passageway For Partner Communications System User Guide

Installing and Setting Up PassageWay Solution
Setting User Options
The AT&TBuzz user options enable you to further tailor AT&TBuzz to your
needs. You can set the following user options:
n
n
nShow AT&TBuzz on Ringing
You can set the AT&TBuzz window to appear automatically when a call
rings at your telephone. However, if you do not want to be distracted by
this window popping up every time your phone rings, you can set the
AT&TBuzz window to be opened manually (that is, you must double-
click on the...

Installing and Setting Up PassageWav Solution
telephone. This prevents you from interrupting an inspection in
progress and answering a call other than the one you are
expecting to answer.
n
nCall Logging
AT&TBuzz enables you to turn call logging on or off for incoming calls. if
you turn on call logging, you have the option of logging all incoming
calls (that is, calls that were answered and calls that were unanswered)
or only those calls that were answered. Unanswered calls include those
calls that were...

Installing and Setting Up PassageWay Solution
To set the user options, perform the following steps:
1.Double-click on the AT&TBuzz icon to open the AT&TBuzz window.
The AT&TBuzz window appears.
2.
Select Options. . . from the Setup menu.
The Options dialog box appears. The contents of the Options dialog box
depend on whether you are running AT&TBuzz in Match to AT&TCall
File mode.
Figure 2-25. Options Dialog Box when AT&TBuzz is
Running in Match to AT&TCall File Mode
2-38 

Installing and Setting Up PassageWay Solution
Figure 2-26. Options Dialog Box when AT&TBuzz
is Running in No Matching or Export via Paste Link
DDE Modes
3.Select the appropriate options.
4.When you are finished, select the OK button.
5.Minimize the AT&TBuzz window.
/
PassageWay is now installed and configured. Refer to Chapters 3 through 7
for information on how to use the PassageWay applications.
NOTE:
If you set AT&TBuzz to run in Match to AT&TCallFile mode, you must run
AT&TCall, create a new AT&TCall...

Installing and Setting Up PassageWay Solution
2-40 

Using AT&TBuzz
Overview
This chapter provides the following information:
n     a description of AT&TBuzz
n     helpful hints describing how to use AT&TBuzz
n     the procedures for running AT&TBuzz
n     the tasks you will perform regularly while using AT&TBuzz
n     a description of all the AT&TBuzz menu options
3-1 

Using AT&TBuzz
What Is AT&TBuzz?
AT&TBuzz is a software application that enables you to manage incoming calls
(answer, hold, or drop) and view Caller ID (when available) for each incoming
call appearing at your telephone.
/NOTE:
AT&TBuzz will only provide Caller ID for outside calls (when
passed from the telephone network) on PARTNER II Release 3.0
or 3.1 systems that have lines subscribed to Caller ID from your
local telephone company. In addition, these lines must be
plugged into a PARTNER 206EC or...

Using AT&TBuzz
The AT&TBuzz window consists of the following components:
n    call record list box
n    menu bar
n    tool bar
Figure 3-2 shows the components of the AT&TBuzz window.
Figure 3-2. Components of the AT&TBuzz Window
The call record list box displays the call records for each incoming call
currently appearing at your telephone (that is, calls that are ringing, active, or
on hold). A call record consists of the following components:
n
nLine label, which indicates the specific line button that...

Using AT&TBuzz
n
nCaller ID (if available), which is the call origination information that may
be delivered with the incoming call. In addition, the following messages
may appear in this column:
— Inspecting
— Private
— Out of Area
— Not Available
If this column is blank, you may initiate an inspection of the Caller ID if
you have a Caller ID Inspect button programmed. To perform an
inspection, select the record in the list box and select the Inspect button
from the Tool bar. (Refer to Using Caller ID...

Using AT&TBuzz
When you want to answer a call, hang up a call, or place a call on hold, you
must select the related call record in the call record list box (using the mouse
or the arrow keys on your keyboard) and then select the appropriate button
from the Tool bar. The Tool bar may contain either two or three buttons
(depending on the run mode in which AT&TBuzz is operating) and a count of
the number of currently active incoming calls. The meanings of these buttons
depend on the call state of the...