ATT Merlin Classic Mail Mailbox Issue 1 Users Guide

							4.
5.
To turn off-site message alert
off/on for the first number
OR to turn it off/on for a second number
Hear confirmation.
To be alerted to new urgent messages
3
4
5
only, OR, if off-site message alert is
already set up for urgent messages only,
and you want of be alerted of all
new messages
Hear confirmation.
press
press
press
Setting the Number of Attempts
To set the number of ring attempts:
1. Open your mailbox.
2. To change mailbox settings
press
3. To setup off-site message alertpress
3
2
Chapter 4: Off-Site Message Alert
47 
						

							4. To select level 1press
5. To change the number of attemptspress
Hear a message about the number of attempts.
6. Enter a numberfrom1to
Hear confirmation.
1
3
9
Determining How Often You’re Alerted
To specify the number of times the CLASSIC MAIL
system will alert you at a given phone or pager
number:
1.
Open your mailbox.
2. To change mailbox settingspress
3. To setup off-site message alertpress
4. To select level 1
press
3
2
1
CLASSIC MAIL System Mailbox User Guide 
						

							5. To change the interval and hear howpress
alert is currently set up
4
6. To signify the number of minutes between alerts,
enter a number between 5 and 999.
Hear confirmation.
Reviewing the Settings for Off-Site Message Alert
To review the off-site message alert settings:
1. Open your mailbox.
2. To change mailbox settings
press
3. To setup off-site message alert
press
4. To review the settings
press
3
2
6
Chapter 4: Off-Site Message Alert49 
						

							The CLASSIC MAIL system will confirm: the level of off-
site message alert, the phone or pager number it’s calling,
the number of attempts it will make, the interval between
attempts, and whether you’ll be alerted on all new mes-
sages or only just the urgent ones, for each of the two
numbers you may have specified. 
						

							Transferring
Calls into the
CLASSIC MAIL
System 
						

							5. Transferring Calls Into the
CLASSIC MAIL System
The procedure you use to transfer incoming callers into
the CLASSIC MAIL system will depend upon the type of
Merlin telephone system you have. If you have a Merlin.
206, 410, 820, or Merlin Plus, use the procedure, “Trans-
ferring Outside Callers, ” 
that immediately follows. If you
have a Merlin 1030/3070 operating with “line pool” keys
on your telephones, use the procedures described in the
sections, “Merlin 1030/3070 Transfer Procedures for Atten-
dants,” and “Merlin 1030/3070 Transfer Procedures for Non-
Attendants, ” located at the end of this chapter.
Chapter 5: Transferring Calls Into the CLASS/C MAIL System51 
						

							Transferring Outside Callers
To transfer a caller to the CLASSIC MAIL system:
1. Ask the caller to hold.
2. Press the hold button.
3. Select a CLASSIC MAIL system access line,
then
pressQ
CLASSIC MAIL system access lines are the lines with
the “Voice Mail” labels on your telephone line buttons.
You should now be connected to the CLASSIC MAIL
system.
4. To transfer a callerpressQ
An instruction to enter the outside
line number to be answered plays.
5. Enter the line number of the outside line the call is on.
Line 1 normally corresponds to the outside line button
directly above the intercom button on your phone.
CLASSIC MAIL System Mailbox User Guide 
						

							Figure 5A shows the typical line numbering method
used by Merlin 206, 410, 820, and Merlin Plus
telephone systems.
If the caller wants to be transferred into the CLASSIC
MAIL system in order to retrieve messages from their
own mailbox, hang up now.
If the caller wants to leave a message for someone
else, continue with steps 6 through 8.
6. Enter the intercom or mailbox
number of the destination party.
Figure 5A: Line
numbering for Merlin
206, 410, 820 and Plus
telephones.
Chapter 5: Transferring Calls Into the CLASSIC MAIL System53 
						

							7. If you know the destination party is
not available, or if you want to place
the calling party directly into the mailbox
without ringing the intercom
press#
8. Hang up.
Note: There may be situations where you are notable to transfer
callers into the CLASSIC MAIL system because you lack the necessary
line appearances on your telephone. In these situations, we recommend
that you transfer the caller back to the attendant, who can then transfer
the caller into the CLASSIC MAIL system.
Merlin 1030/3070 Transfer Procedures for Attendants
If you have a Merlin 1030/3070 system and you are the
attendant, use the procedure that follows. Note that your
telephone should have line appearance buttons similar to
those shown in Figure 5B to use this procedure.
To transfer a caller to the CLASSIC MAIL system:
1. Ask the caller to hold.
CLASSIC MAIL System Mailbox User Guide 
						

							2. Press the hold button.
3. Select a CLASSIC MAIL system access line
thenpressQ
CLASSIC MAIL system access lines are the lines with
the “Voice Mail” labels on your telephone line buttons.
You should now be connected to the CLASSIC MAIL
system.
4. To transfer a caller
An instruction to enter the outside
line number to be answered plays.
pressQ
5. Enter the line number of the outside line the call is on.
Line 1 normally corresponds to the outside line button
directly above the intercom button on your phone.
Figure 5B shows the typical line numbering method
used by Merlin 1030/3070 attendant telephones.
If the caller wants to be transferred into the CLASSIC
MAIL system in order to retrieve messages from their
own mailbox, hang up now.
Chapter 5: Transferring Calls Into the CLASSIC MAIL System55