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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 61
Contents lxiiIssue 3 Marc h 1996 Ad ministration 3-1089 Hard ware and Software Requirements 3-1089 nService Observing3-1090 Feature Availability3-1090 Desc ription 3-1090 Service Observing Logical Agent IDs3-1091 Service Observing VDNs3-1092 Service Observing Remotely/By FAC 3-1093 Service Observing User Interface 3-1095 Security 3-1099 General Service Observing Security 3-1099 Vector Initiated Service Observing Security 3-1099 Remote/FAC Observing3-1099 Remote Access Feature Access to Service...
Page 62
Contents Issue 3 March 1996lxiii nSubnet Trunking 3-1115 Feature Availability3-1115 Desc ription 3-1115 Considerations 3-1117 Interactions 3-1118 Ad ministration 3-1118 Hard ware and Software Requirements 3-1118 nSwitch Based Bulletin Board3-1119 Feature Availability3-1119 Desc ription 3-1119 Ac c ess to the Switch Based Bulletin Board3-1119 Bulletin Board Commands 3-1120 System Commands Used to Access the Switch Based Bulletin Board 3-1120 Commands Used to Change Switch Based Bulletin Board...
Page 63
Contents lxivIssue 3 March 1996 nTemp orary Bridged Ap pearance 3-1128 Feature Availability3-1128 Desc ription 3-1128 Considerations 3-1128 Interactions 3-1129 Ad ministration 3-1129 Hard ware and Software Requirements 3-1129 nTenant Partitioning 3-1130 Feature Availability3-1130 Desc ription 3-1130 Partitioning Tenants3-1130 Access Control 3-1131 Attendant Services 3-1132 Multiple Music on Hold3-1132 Network Route Selection3-1133 Sample Tenant Partitioning 3-1133 Considerations 3-1135...
Page 64
Contents Issue 3 March 1996lxv Interactions 3-1144 Ad ministration 3-1147 TTI Port Assignment 3-1147 Terminal Moves and Site Data 3-1147 Administration without Hardware3-1148 Enabling/Disabling TTI 3-1148 System Parameters Customer O ption Screen3-1148 System Parameters Features Screen3-1148 System Parameter Operation 3-1148 TTI Status Form3-1149 Save Translation Operation 3-1150 Transaction Logging 3-1150 TTI Security Code 3-1150 Feature A c cess Codes 3-1150 Hard ware/Software Re quirements...
Page 65
Contents lxviIssue 3 March 1996 Interactions 3-1165 Ad ministration 3-1166 Hard ware and Software Requirements 3-1166 nTouch-Tone Dialing 3-1167 Feature Availability3-1167 Desc ription 3-1167 Considerations 3-1167 Interactions 3-1167 Ad ministration 3-1167 Hard ware and Software Requirements 3-1167 nTransfer3-1168 Feature Availability3-1168 Desc ription 3-1168 Considerations 3-1168 Interactions 3-1168 Ad ministration 3-1169 Hard ware and Software Requirements 3-1169 nTransfer — Outgoing Trunk to...
Page 66
Contents Issue 3 Marc h 1996lxvii Interactions 3-1177 Ad ministration 3-1177 Hard ware and Software Requirements 3-1177 nTrunk Group Busy/Warning Indicators to Attendant3-1178 Feature Availability3-1178 Desc ription 3-1178 Considerations 3-1178 Interactions 3-1178 Ad ministration 3-1178 Hard ware and Software Requirements 3-1179 nTrunk Identification By Attendant 3-1180 Feature Availability3-1180 Desc ription 3-1180 Considerations 3-1180 Interactions 3-1181 Ad ministration 3-1181 Hard ware and...
Page 67
Contents lxviiiIssue 3 March 1996 Feature Availability3-1190 Feature History 3-1190 Desc ription 3-1190 Considerations 3-1192 Interactions 3-1193 Ad ministration 3-1197 Hard ware and Software Requirements 3-1197 nVisually Imp aired Attendant Service (VIAS) 3-1198 Feature Availability3-1198 Desc ription 3-1198 Considerations 3-1199 Interactions 3-1199 Ad ministration 3-1199 Hard ware and Software Requirements 3-1199 nVoice Message Retrieval 3-1200 Feature Availability3-1200 Desc ription 3-1200...
Page 68
Contents Issue 3 March 1996lxix Hard ware and Software Requirements 3-1219 nVoice Terminal Display3-1220 Feature Availability3-1220 Desc ription 3-1220 Considerations 3-1225 Interactions 3-1226 Ad ministration 3-1226 Hard ware and Software Requirements 3-1227 nVoice Terminal Flash Timing 3-1228 nVuStats 3-1229 Feature Availability3-1229 What Is VuStats? 3-1229 VuStats Ap plications3-1230 Self-Managed Teams3-1230 Information Distribution 3-1231 Call Center Management3-1231 Detailed Description3-1231...
Page 69
Contents lxxIssue 3 March 1996 Agent 12 3-1245 Split Supervisors 3-1246 Supervisor 1 3-1247 Sample Ad ministration 3-1248 Considerations 3-1248 Interactions 3-1248 Ad ministration 3-1250 Hard ware Requirements3-1250 nWi de b and Switc h in g3-1251 Feature Availability3-1251 Desc ription 3-1251 Technical Description3-1252 Channel Allocation3-1253 Typical Uses3-1253 Considerations 3-1254 Glare 3-1254 Blocking3-1255 Interactions 3-1255 Ad ministration 3-1257 Access Endpoint 3-1257 PRI En d point 3-1258...
Page 70
Contents Issue 3 March 1996lxxi Interactions 3-1262 Ad ministration 3-1263 Hard ware and Software Requirements 3-1263 nWorld Class Tone Generation 3-1264 Feature Availability3-1264 Desc ription 3-1264 Considerations 3-1264 Interactions 3-1264 Ad ministration 3-1264 Hard ware and Software Requirements 3-1264 A System Parameters A-1 nOverview A-1 Ad ministration Not Re quired A-1 Ad ministration Required A-2 nFeature Access A-7 Dial Access Only A-7 Button Access Only A-9 Dial and Button Access A-11...