ATT DEFINITY Communications System Generic 3 Instructions Manual

Introduction
1-16Issue  3   March 1996 
Automated Attendant
1. Restrict menu options to internal extensions only, by Outward Restricting 
the automated attendant ports
2. Restrict calls that transfer off-premises to specific numb ers as defined in 
the Restricted Call List
3. Force disconnect or route to an attendant any menu option that is not valid
NOTE:
The a bove values may differ in different switches.  Always try to use the 
maximum value for the feature as defined by the switch documentation....

Security Measures
Issue  3   March 1996
1-17
In order to deny incoming callers access to outgoing facility paths, the COR of 
the Vector  Directory  Number must be configured to disallow outgoing access. 
This should include; lowering the Facility Restriction Level in the COR to the 
lowest acceptable value (FRL=0 provides the most restricte d access to network 
routing preferences), assigning a Calling Party Restriction of ‘‘Toll’’ or ‘‘Outward’’, 
denying Facility Test Call capability, and blocking...

Introduction
1-18Issue  3   March 1996 
Action
Review the Classes of Restriction assigned to your AUDIX analog p orts and your 
Remote Access/Netcon (G3vs, G3s, G3i) or system p ort (G3r) d ata extensions. If 
they are not restricte d, consider assigning restrictions that would prevent callers 
in AUDIX from b eing transferred to these extensions. For assistance, please 
contact the DEFI NI TY Helpline at 800 225-7585.
Remote Access
1. Use maximum Barrier Code Length (7) 
G3V3 and later releases provide...

Security Measures
Issue  3   March 1996
1-19
Other Features Requiring Security Precautions
Follow the specific security measures recommended in this chapter when 
administering the following features:
— AUDIX Interface
— Call Vectorin g
— Facility Test Calls
— Remote Access
— Remote Administration
— Transfer -  Trunk to  Trunk
— Terminal Translation Initialization
(See the index under ‘‘Security Measures’’ for the specific page numbers where 
the security measures are described for each of these...

Introduction
1-20Issue  3   March 1996 
Organization of Features
The next few chapters describe the DEFI NI TY switch features, functions, and 
services. Chapter 2 presents these capabilities classified into six categories:
nVoice Management Overview
nData Management
nNetwork Services (including World Class Routing)
nSystem Management
nHospitality Services
nCall Center Services
NOTE:
It is useful to consider the features and functions from the perspective of 
the following functional views: System View,...

Organization of Features
Issue  3   March 1996
1-21
— Depend on each other — one of the features must be provided if 
the other one is.
— Cannot coexist — one of the features cannot be provided if the 
other one is.
— Affect each other — the normal operation of one feature mo difies, 
or is modified by, the normal operation of the other feature.
— Enhance each other — the features, in combination, provide 
improved service to the user.
nAdministration 
States whether or not administration is required,...

Introduction
1-22Issue  3   March 1996 
1. A b breviated Dialing is a standard feature; however, Enhanced A b breviated Dialing is not available
with the Advantage Business Package.
2. A b breviated Dialing  is a standard feature; however, Enhanced Abbreviated Dialing is a Premier
Business Package, G3i, and  G3r op tion.
3. Available when the Basic Call Center Option is ac tive.
4. Available when ACD software is active.
Table 1-6. Feature Availability
Feature G3vs ABP G3vs PBP G3s ABP G3s PBP G3i G3r...

Organization of Features
Issue  3   March 1996
1-23
1. Available with Private Network A c cess (PNA) software.
2. Available with the Basic Call Center Option.
Table 1-6. Feature Availability — Continued
Feature G3vs ABP G3vs PBP G3s ABP G3s PBP G3i G3r
Attendant Room  Status V3 V3 V3 V3 V3 V3
Attendant Serial Calling V2 V2 V2 V2 GD V2
Audi ble Messag e Waiting V2 V2 V2 V2 V2 S
Audio Information Exchange 
(AUDIX) InterfaceSSSSSS
Authorization Codes O O O O O O
Automatic Alternate Routing  (AAR) N/A O
1N/A...

Introduction
1-24Issue  3   March 1996 
.
1. Available as an option when ISDN-PRI software is purchased for public and private networking .
2. Linked Call Coverage Paths are not standard. However, Linked Call Coverage Paths are available
as p art of the Voic e Mail Application Support Option package.
3. CMS is o ptionally available as an ad junct.
Table 1-6. Feature Availability — Continued
Feature G3vs ABP G3vs PBP G3s ABP G3s PBP G3i G3r
Call-By-Call Service Selection N/A O
1N/A O10101
Call Coverage...

Organization of Features
Issue  3   March 1996
1-25
1. Available when DCS software is p urchased.
2. Available when DCS is purchased, but not available with DCS over PRI D-Channel when the PRI
D-Channel is connected to the public network.
3. Optional feature with DCS.
Table 1-6. Feature Availability — Continued
Feature G3vs ABP G3vs PBP G3s ABP G3s PBP G3i G3r
Data Call Setup S S S S S S
Data Hot Line S S S S S S
Data-Only Off-Premises Extensions S S S S S S
Data Privacy S S S S S S
Data Restriction S S...