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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 31
Contents xxxiiIssue 3 Marc h 1996 Hard ware and Software Requirements 3-630 nDCS Call Waiting 3-631 Feature Availability3-631 Desc ription 3-631 Considerations 3-631 Interactions 3-631 Ad ministration 3-632 Hard ware and Software Requirements 3-632 nDCS Distinctive Ringing3-633 Feature Availability3-633 Desc ription 3-633 Considerations 3-633 Interactions 3-633 Ad ministration 3-634 Hard ware and Software Requirements 3-634 nDCS Leave Word Calling 3-635 Feature Availability3-635 Desc ription 3-635...
Page 32
Contents Issue 3 March 1996xxxiii Hard ware and Software Requirements 3-642 nDCS Trunk Group Busy/Warning Indication3-643 Feature Availability3-643 Desc ription 3-643 Considerations 3-643 Interactions 3-644 Ad ministration 3-644 Hard ware and Software Requirements 3-644 nDefault Dialin g 3-645 Feature Availability3-645 Desc ription 3-645 Considerations 3-645 Interactions 3-645 Ad ministration 3-646 Hard ware and Software Requirements 3-646 nDial Ac c ess to Attendant 3-647 Feature Availability3-647...
Page 33
Contents xxxivIssue 3 March 1996 Hard ware and Software Requirements 3-655 nDirect Department Calling (DDC) and Uniform Call Distribution (UCD) 3-656 Feature Availability3-656 Desc ription 3-656 Considerations 3-659 Interactions 3-661 Ad ministration 3-663 Hard ware and Software Requirements 3-664 nDirect Inward and Outward Dialing (DIOD) — International 3-665 Feature Availability3-665 Desc ription 3-665 Considerations 3-665 Interactions 3-666 Ad ministration 3-666 Hard ware and Software Requirements...
Page 34
Contents Issue 3 March 1996xxxv Ad ministration 3-675 Hard ware and Software Requirements 3-675 nDo Not Disturb 3-676 Feature Availability3-676 Desc ription 3-676 Feature Activation by Voice Terminal Users 3-676 Feature Activation by Attendant 3-677 Activation of Do Not Disturb Through a PMS 3-677 Audit Trail Reports 3-677 Considerations 3-678 Interactions 3-678 Ad ministration 3-679 Hard ware and Software Requirements 3-679 3 nE1 Trunk Servic e3-680 Feature Availability3-680 Desc ription 3-680 nEIA...
Page 35
Contents xxxviIssue 3 March 1996 Interactions 3-689 Considerations 3-689 Ad ministration 3-689 Hard ware and Software Requirements 3-689 nEnhanced 84xx Display3-690 Feature Availability3-690 Desc ription 3-690 End User Operation 3-690 Security Measures 3-690 Considerations 3-690 Interactions 3-691 Internal Feature interactions 3-691 External Feature Interfaces 3-691 Ad ministration 3-692 Hard ware and Software Requirements 3-694 nEnhanced Abbreviated Dialing (EAD)3-695 Feature Availability3-695 Desc...
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Contents Issue 3 Marc h 1996xxxvii Interactions 3-701 Ad ministration 3-701 Hard ware and Software Requirements 3-701 nExp ert Agent Selection (EAS)3-702 Feature Availability3-702 Purpose3-702 Identifying Caller Needs3-702 AT&T Network DNIS/ISDN Called Party3-703 Call Promp ting /VRU Digits3-703 ASAI Host Database Lookup 3-703 Routing Digits 3-703 Ag ents Skills3-703 EAS Application3-703 Writing Vectors 3-704 EAS Agent Operations 3-705 Other Login ID Ap plications3-706 Administration of Skills3-707...
Page 37
Contents xxxviiiIssue 3 March 1996 Event Notification 3-714 Adjunct-Controlled Splits 3-714 AUDIX3-715 Speech Processing Adjuncts3-715 Feature Interactions 3-715 Ad ministration 3-719 System Parameters3-719 Logical Agent3-719 Station Administration 3-719 VDN Ad ministration 3-720 Vector Administration 3-720 Hard ware and Software Requirements 3-720 nExtended Trunk A ccess3-721 Feature Availability3-721 Desc ription 3-721 Considerations 3-721 Capacity Requirements and Constraints 3-721 Interactions...
Page 38
Contents Issue 3 March 1996xxxix Feature Availability3-730 Desc ription 3-730 Call Originating Facilities 3-731 Call Terminating Facilities 3-732 Considerations 3-732 Interactions 3-733 Ad ministration 3-733 Assignment Guidelines 3-733 Hard ware and Software Requirements 3-734 nFacility Test Calls (with Security Measures) 3-735 Feature Availability3-735 Desc ription 3-735 Security Measures 3-736 Considerations 3-736 Interactions 3-737 Ad ministration 3-737 Hard ware and Software Requirements 3-737...
Page 39
Contents xlIssue 3 March 1996 nGeneralized Route Selection (GRS) 3-745 Feature Availability3-745 Desc ription 3-745 Bearer Cap a bility Classes (BCCs) 3-746 ISDN-PRI BCC Parameters3-748 Information Transfer Cap a bility3-748 Low-Layer Comp atibility 3-749 DCP/DMI Mode 3-749 Determination of BCC at Tandeming or Terminating System 3-750 GRS O peration 3-750 BCC and ITC Determination on Calls from End points to ISDN-PRI Trunks 3-753 BCC and ITC Determination on Calls from Trunks to ISDN-PRI 3-755...
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Contents Issue 3 March 1996xli nHold - Automatic3-766 Feature Availability3-766 Desc ription 3-766 Considerations 3-766 Interactions 3-767 Ad ministration 3-767 Hard ware/Software Re quirements 3-767 nHot Line Service 3-768 Feature Availability3-768 Desc ription 3-768 Considerations 3-768 Interactions 3-769 Ad ministration 3-769 Hard ware and Software Requirements 3-769 nHunting 3-770 Feature Availability3-770 Desc ription 3-770 Considerations 3-770 Interactions 3-770 Ad ministration 3-770 Hard ware...