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ATT DEFINITY Communications System Generic 3 Instructions Manual

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Page 31

Contents
xxxiiIssue  3   Marc h 1996 
Hard ware and Software Requirements 3-630
nDCS Call Waiting 3-631
Feature Availability3-631
Desc ription 3-631
Considerations 3-631
Interactions 3-631
Ad ministration 3-632
Hard ware and Software Requirements 3-632
nDCS Distinctive Ringing3-633
Feature Availability3-633
Desc ription 3-633
Considerations 3-633
Interactions 3-633
Ad ministration 3-634
Hard ware and Software Requirements 3-634
nDCS Leave Word Calling 3-635
Feature Availability3-635
Desc ription 3-635...

Page 32

Contents
Issue  3   March 1996xxxiii
Hard ware and Software Requirements 3-642
nDCS Trunk Group Busy/Warning Indication3-643
Feature Availability3-643
Desc ription 3-643
Considerations 3-643
Interactions 3-644
Ad ministration 3-644
Hard ware and Software Requirements 3-644
nDefault Dialin g 3-645
Feature Availability3-645
Desc ription 3-645
Considerations 3-645
Interactions 3-645
Ad ministration 3-646
Hard ware and Software Requirements 3-646
nDial Ac c ess to Attendant 3-647
Feature Availability3-647...

Page 33

Contents
xxxivIssue  3   March 1996 
Hard ware and Software Requirements 3-655
nDirect Department Calling (DDC) and
Uniform Call Distribution (UCD) 3-656
Feature Availability3-656
Desc ription 3-656
Considerations 3-659
Interactions 3-661
Ad ministration 3-663
Hard ware and Software Requirements 3-664
nDirect Inward and Outward Dialing
(DIOD) — International 3-665
Feature Availability3-665
Desc ription 3-665
Considerations 3-665
Interactions 3-666
Ad ministration 3-666
Hard ware and Software Requirements...

Page 34

Contents
Issue  3   March 1996xxxv
Ad ministration 3-675
Hard ware and Software Requirements 3-675
nDo Not Disturb 3-676
Feature Availability3-676
Desc ription 3-676
Feature Activation by Voice Terminal Users 3-676
Feature Activation by Attendant 3-677
Activation of Do Not Disturb  Through a PMS 3-677
Audit Trail Reports 3-677
Considerations 3-678
Interactions 3-678
Ad ministration 3-679
Hard ware and Software Requirements 3-679
3 nE1 Trunk Servic e3-680
Feature Availability3-680
Desc ription 3-680
nEIA...

Page 35

Contents
xxxviIssue  3   March 1996 
Interactions 3-689
Considerations 3-689
Ad ministration 3-689
Hard ware and Software Requirements 3-689
nEnhanced 84xx Display3-690
Feature Availability3-690
Desc ription 3-690
End User Operation 3-690
Security Measures 3-690
Considerations 3-690
Interactions 3-691
Internal Feature  interactions 3-691
External Feature Interfaces 3-691
Ad ministration 3-692
Hard ware and Software Requirements 3-694
nEnhanced Abbreviated Dialing (EAD)3-695
Feature Availability3-695
Desc...

Page 36

Contents
Issue  3   Marc h 1996xxxvii
Interactions 3-701
Ad ministration 3-701
Hard ware and Software Requirements 3-701
nExp ert Agent Selection (EAS)3-702
Feature Availability3-702
Purpose3-702
Identifying Caller Needs3-702
AT&T Network DNIS/ISDN Called Party3-703
Call Promp ting /VRU Digits3-703
ASAI Host Database Lookup 3-703
Routing Digits 3-703
Ag ents Skills3-703
EAS Application3-703
Writing Vectors 3-704
EAS Agent Operations 3-705
Other Login ID Ap plications3-706
Administration of Skills3-707...

Page 37

Contents
xxxviiiIssue  3   March 1996 
Event Notification 3-714
Adjunct-Controlled Splits 3-714
AUDIX3-715
Speech Processing Adjuncts3-715
Feature Interactions 3-715
Ad ministration 3-719
System Parameters3-719
Logical Agent3-719
Station Administration 3-719
VDN Ad ministration 3-720
Vector Administration 3-720
Hard ware and Software Requirements 3-720
nExtended Trunk A ccess3-721
Feature Availability3-721
Desc ription 3-721
Considerations 3-721
Capacity Requirements and Constraints 3-721
Interactions...

Page 38

Contents
Issue  3   March 1996xxxix
Feature Availability3-730
Desc ription 3-730
Call Originating Facilities 3-731
Call Terminating Facilities 3-732
Considerations 3-732
Interactions 3-733
Ad ministration 3-733
Assignment Guidelines 3-733
Hard ware and Software Requirements 3-734
nFacility Test Calls (with Security Measures) 3-735
Feature Availability3-735
Desc ription 3-735
Security Measures 3-736
Considerations 3-736
Interactions 3-737
Ad ministration 3-737
Hard ware and Software Requirements 3-737...

Page 39

Contents
xlIssue  3   March 1996 
nGeneralized Route  Selection  (GRS) 3-745
Feature Availability3-745
Desc ription 3-745
Bearer Cap a bility Classes (BCCs) 3-746
ISDN-PRI BCC Parameters3-748
Information Transfer Cap a bility3-748
Low-Layer Comp atibility 3-749
DCP/DMI Mode 3-749
Determination of BCC at Tandeming or Terminating 
System 3-750
GRS O peration 3-750
BCC and ITC Determination on Calls from 
End points to ISDN-PRI Trunks 3-753
BCC and ITC Determination on Calls from 
Trunks to ISDN-PRI 3-755...

Page 40

Contents
Issue  3   March 1996xli
nHold - Automatic3-766
Feature Availability3-766
Desc ription 3-766
Considerations 3-766
Interactions 3-767
Ad ministration 3-767
Hard ware/Software Re quirements 3-767
nHot Line Service 3-768
Feature Availability3-768
Desc ription 3-768
Considerations 3-768
Interactions 3-769
Ad ministration 3-769
Hard ware and Software Requirements 3-769
nHunting 3-770
Feature Availability3-770
Desc ription 3-770
Considerations 3-770
Interactions 3-770
Ad ministration 3-770
Hard ware...
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