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ATT DEFINITY Communications System Generic 3 Instructions Manual

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Page 1301

Time of Day Routing
Issue  3   March 1996
3-1155
Time of Day Routing
Feature Availability
This optional feature is available with all Generic 3 releases if you select Private 
Networking (AAR) or ARS.
Description
Provides the most economical routing of ARS and AAR calls, based on the time 
of d ay and day of the week that each call is made.
With Time of Day Routing, a company can take a dvantage of lower calling rates 
during  sp ecific times of the day  and week.  In addition, c ompanies with locations...

Page 1302

Feature Descriptions
3-1156Issue  3   March 1996 
activated, it remains in effect until the activation time of the next RPN or until it is 
overridden.  Activation of a new RPN does not affect calls in progress.
When a user dials the AAR or ARS feature access code followed by the desired 
number, and the system has collected enough digits to search for the routing 
pattern, the system will then select one of the eight Time of Day Routing Plan 
tables b ased on the Time of Day Plan Numb er assigned to the...

Page 1303

Time of Day Routing
Issue  3   March 1996
3-1157
Screen 3-45. Time of Day Routing Plan 3
Overriding the Time of Day Routing Plan
An attendant or a voice terminal user with console permission and a display can 
temp orarily override the activating user’s current routing plan.  This can be 
accomplished by either of two methods:
nImmediate Manual Override
nClocked Manual Override
Both typ es of override are discussed in detail in the following p aragraphs. It 
should be noted that both types of override...

Page 1304

Feature Descriptions
3-1158Issue  3   March 1996 
Immediate Manual Override
This type of override is button activated, takes place imme diately upon 
activation, and remains in effect for the activating user’s Time of Day Plan 
Number (and all who share this Time of Day Plan Number) until it is manually 
deactivate d or the next scheduled change in the Time of Day Routing Plan takes 
place.
When a user presses an idle Immediate Manual Override button, the associated 
lamp flashes (unless the user is an...

Page 1305

Time of Day Routing
Issue  3   March 1996
3-1159
Clocked Manual Override
This type of override requires the user to manually enter a specific day and time 
for activation and d eactivation of the override.  The override occurs at the 
specified day and time of activation and remains in effect until the specified day 
and time of deactivation. When the override is deactivated, the normally 
scheduled routing plan goes into effect.
When a user presses an idle Clocked Manual Override button, the associated...

Page 1306

Feature Descriptions
3-1160Issue  3   March 1996 
nThe activating user enters another display mo de (that is, normal) before 
completing the attemp t.
When Clocked Manual Override is activated by a user, the override is also in 
effect for all other users with the same COR Time of Day Plan Number.
A user can deactivate the override by pressing the steadily lighted Clocked 
Manual Override button. The on/off status of the button lamp  is tracked by all 
other users with the same COR Time of Day Plan Numb...

Page 1307

Time of Day Routing
Issue  3   March 1996
3-1161
nAuthorization Codes
If a user’s FRL has been changed through the use of an Authorization 
Code, the COR FRL associated with the entered Authorization Code will 
be used in routing pattern selection.
nAAR 
When Time of Day Routing is assigned, all AAR calls use the Time of Day 
Routing Plans for routing calls.
nARS 
When Time of Day Routing is assigned, all ARS calls use the Time of Day 
Routing Plans for routing calls.
nBrid ged Call Ap pearance
The COR...

Page 1308

Feature Descriptions
3-1162Issue  3   March 1996 
nCDR 
Normal CDR records are generated for AAR/ARS calls on trunks 
administered for CDR.  However, information about the Time of Day Plan 
Number used to route the call is not provided.
nUDP 
Since the dialed digits of UDP calls are expanded into an RNX digit string, 
the AAR feature creates a potential for the use of different routing patterns. 
Once the call begins to be routed by AAR, the originating user’s COR 
Time of Day Plan Numb er is used to...

Page 1309

Timed Reminder and Attendant Timers
Issue  3   March 1996
3-1163
Timed Reminder and Attendant 
Timers
Feature Availability
This feature is available with all Generic 3 releases.
Description
The Timed Reminder feature automatically alerts the attendant after an 
administered time interval for the following types of calls:
nExtended calls waiting to be answered or waiting to be connected to a 
busy single-line voice terminal
nOne-party calls placed on hold on the console
nIncoming calls answered by a voice...

Page 1310

Feature Descriptions
3-1164Issue  3   March 1996 
In G3i-Global and GrV1, the call alerts the attendant with primary alert.  
G3V2 and later releases c an b e administered to use either typ e of alert for 
held calls that time out.
nAttendant No Answer Timer (G3i-global, G3rV1, G3V2, and later releases) 
— Calls that terminate at an attendant console ring with primary alerting 
until this administrable timeout value is reached. When this timeout value 
is reached, the call rings with a secondary, higher...
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