ATT DEFINITY Communications System Generic 3 Instructions Manual

VDN of Origin Announcement (VOA)
Issue  3   March 1996
3-1195
nConference
If an agent receives a call and then conferences in  additional stations, 
any station on the connection can replay the message using the VOA 
Repeat button. Only the person using the button is able to hear the 
message unless the call is b eing service observed. In such case, the 
service observer also hears the message.
nConverse Split
A converse-on split is a split used in a  converse-on vector step. When a 
converse-on vector...

Feature Descriptions
3-1196Issue  3   March 1996 
nHunt Groups
VDN of Origin announcements apply to calls routed to a hunt group. If this 
occurs, the COR for extension associated with the answering station 
determines whether the station can  receive a VDN of Origin 
announcement. If the answering station has a VOA Re peat button, the 
agent can use it to replay the message.
nLookahead Interflow
VDN of Origin Announcements apply only to the switch on which the VDN 
is defined. If a call interflows to...

VDN of Origin Announcement (VOA)
Issue  3   March 1996
3-1197
better to upgrade the system to a G3V4. The G3V4 provides multiple 
announcement circ uit packs to help prevent the announcement delays. 
Contact your AT&T representative for more information.
Administration
VDN of Origin Announcements feature must b e enabled on the 
“ System-Parameters Customer-Options”  form.  Vectoring must also be enabled.
If you want the attendants and agents to b e able to replay VDN of Origin 
Announcements, you must...

Feature Descriptions
3-1198Issue  3   March 1996 
Visually Impaired Attendant Service 
(VIAS)
Feature Availability
This feature is available with G3i-Global, all Generic 3 V2, and later releases. 
Description
Provides voice fee d back to a visually impaired attendant in either Italian or British 
English.  Each voice phrase is a sequence of one or more single voiced 
messages.
Six new attendant buttons are defined for the VIAS feature:
nVisually Impaired Service Activation/Deactivation Button: This b...

Visually Impaired Attendant Service (VIAS)
Issue  3   March 1996
3-1199
Considerations
Some changes on the attendant console are automatically voiced,  for example,  
alarms reported, night service activated, and call threshold reached.
After system initialization, VIAS is not automatically activated. After a warm restart 
operation, VIAS remains activated if it was already activated.  After recovery and 
cold restart o perations, VIAS is not automatically activated even if it was 
activated before the...

Feature Descriptions
3-1200Issue  3   March 1996 
Voice Message Retrieval
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows attendants, voice terminal users, and remote access users to retrieve 
LWC and Call Coverage messages in the form of a voice output. Voice choices 
are UK and US English and Italian; these choices depend on the voice synthesis 
circuit pack provided.
Voice Message Retrieval is used only for the retrieval of messages. It can  be 
used to...

Voice Message Retrieval
Issue  3   March 1996
3-1201
nSpeech Synthesizer circuit pack fails or all voice channels are busy — 
Reorder tone is provided.
nAn attempt is made to retrieve a message for a user not in the same 
coverage path or an invalid password has been entered — ‘‘Message 
Retrieval Denied’’ is heard and the user is disconnected.
nMessage retrieval for the terminal whose messages are to be retrieved is 
locked — ‘‘Message Retrieval is locked’’ is heard and the user is 
disconnected.
nNo...

Feature Descriptions
3-1202Issue  3   March 1996 
n‘‘No more messages for [abc]’’ or ‘‘No more messages for extension 
[ xxxxx]’’ — when there are no more messages.
n‘‘[abc] called [n] times, last message at [time] [ date] extension [xxxxx]’’ — 
when the user has received more than one message from the same caller;  
[abc] are the caller’s initials;  [n] is the number of times called;  [time] is 
expressed an hour followed by minute (for example, ‘‘Nine Thirty-Five 
PM’’);  [date] is expressed as month...

Voice Message Retrieval
Issue  3   March 1996
3-1203
nHang up
nPress the Drop or Disconnect button
nActivate CALL function
Considerations
With Voice  Message Retrieval, a display-equipped voice terminal is not required 
to retrieve messages.  Authorized users on any touch-tone terminal can retrieve 
messages.  This results in significantly reduced traffic to the Message Centers 
and systemwide message retrievers.
The number of simultaneous Voice Message Retrieval users possible is 
d e pendent on the...

Feature Descriptions
3-1204Issue  3   March 1996 
If your system does not have a TN725B Voice Messaging Retrieval board, 
and if LWC Activation is enabled, then LWC messages sent by pressing 
the LWC button on a voice terminal are not retrievable by a nondisplay set.
nBrid ged Call Ap pearance
Activation of Voice Message Retrieval on a Bridg e d Call Appearance 
functions the same as if it was activated by the primary extension 
associated with the Bridged Call Appearance.
nCall Forwarding
A forwarded-to...