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ATT DEFINITY Communications System Generic 1, Generic 3, System Management Instructions Manual

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Page 151

SYSTEM BACKUP FOR DEFINITY G3vs
One Memory Card is provided with the system. If a backup Memory Card has
been purchased, the following procedure can be used to make a backup copy of
the system translations and/or announcements.
1.
2.
3.
4.
5.
6.
Remove the Memory Card from the TN777B Netcon circuit pack.
Insert the backup Memory Card into the TN777B Netcon circuit pack.
Log in to the administration terminal.
Verify that the screen displays:
enter command:
Enter save translation and press [RETURN]. This...

Page 152

SYSTEM BACKUP FOR DEFINITY G3vs
9. The screen displays:
save announcements
SAVE ANNOUNCEMENTS
ProcessorCommand Completion StatusError Code
SPE_ASuccess0
Command successfully completely
enter command:
Screen 1-4. Save Announcements Screen-SPEA
10.
11.
12.
13.
Verify that the Success message appears in the Command Completion
Status field. If it does not, an error message will appear instead.
Remove the backup Memory Card from the slot in which it is installed and
insert the original Memory Card into that...

Page 153

SYSTEM BACKUP FOR DEFINITY G3vs
Save and Restore Recorded
Announcements
Enter the save announcements command to save the recorded announcements
in the system on the system Memory Cards.
NOTE:
A 4 Mb Memory Card is required to save and restore announcements.
The system takes about 30 minutes to complete this task. Because the
administration terminal is unavailable during this time, it is recommended that
this command be used after business hours (or during slow business hours for a
24 hour business...

Page 154

SYSTEM BACKUP FOR DEFINITY G3vs
Errors
Memory Card-related failures may occur for two reasons: the card is at fault or
the (TN777B) Netcon circuit pack is at fault. When these failures occur, the
system responds with “error messages.”The following is a list of the error
messages in alphabetical order and recommended responses to each. Check for
proper operation after each response is done. You should also check the
hardware error log for errors, and then use the maintenance manual or complete
repair...

Page 155

SYSTEM BACKUP FOR DEFINITY G3vs
7.
8.
9.
10.
File size exceeded
You have run out of file space.
Response: Call your AT&T representative.
Invalid directory on memory card
Indicates the Memory Card needs refreshing, or that something is wrong
with the Memory Card.
Response: Run test card-mem and be sure all tests pass. Replace the
Memory Card.
Memory Card is not inserted in the system
You have not inserted the memory card.
Response: Insert the Memory Card.
Memory Card is write-protected
Indicates the...

Page 156

SYSTEM BACKUP FOR DEFINITY G3vs
12.
13.
14.
15.
Request is incompatible with currently running operations
Indicates the storage system is in use.
Response: Try again later.
Saved copy of announcements is unusable
The file on the Memory Card is unusable.
Response: Use another backup card if you have one. Instances such as
this illustrate the importance of having backup cards.
Saved copy of translations is unusable
The copy of the translations on your Memory Card is faulty.
Response: Run the save...

Page 157

SYSTEM BACKUP FOR DEFINITY G3vs
16.
17.Unknown type of Memory Card
The software does not know what type of Memory Card is inserted in the
slot. This can occur if the card is unformatted or if the current vintage of
the software does not recognize that type of Memory Card.
Response: Replace the Memory Card with a formatted Memory Card the
software can recognize.
Upgrade Memory Card inserted
You may have inserted the System Upgrade Memory Card instead of the
4 Mb Memory Card.
Response: Insert the 4 Mb...

Page 158

Index
A
Announcements
restore, 1-5
B
Backup, 1-1
G3VS System, 1-1
using Memory Cards, 1-1
Backup Recorded Announcements, 1-5
Backup System, 1-1
C
Commands
Backup Recorded Announcements, 1-5
Save Recorded Announcements, 1-5
E
Error messages, 1-6
Errors, 1-6
MR
Recorded Announcements
Backup, 1-5
Command, 1-5
Restore Recorded Announcements, 1-5
S
Save Announcements, 1-5
Save Changes
Additions, 1-1
Save Data in Memory, 1-1
Save Information in Memory, 1-1
Save Recorded Announcements, 1-5
Command, 1-5
Save...
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