AT&T Inidv2 I3812v Urer Guide

							Introducing the iNID System
7
ETHERNET  Solid green indicates that a device (such as a computer) is connected to the 
ETHERNET por t. 
 Flickering green indicates there is inbound activity from devices connected to 
the Ethernet port. The flickering of the light is synchronized to the actual data 
traffic. 
BATTERY  Solid green indicates that the AC power is connected and healthy.
 Flashing red indicates that the backup batter y is used for power. 
Note: Call your ser vice provider if any i3812V indicators signify failures. Do 
not attempt to repair the i3812V as the unit must be ser viced by your 
provider.  Table 3: i3812V Outside Unit Indicators Status (Continued)
Indicators Description 
						

							iNID -- i3812V User Guide
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							9
Installing Your i38HG
Before installing the i38HG, review the package content and ensure that you have available the items 
shown in Figure 4.
Figure 4: i38HG Package Content
This section provides instructions to connect the following cables and information on these topics:
 Determine a wireless location on page 10
 Connect the data cable on page 11
 Connect the power cable on page 12
 Connect your computer to the i38HG on page 12
 Configure non-2Wire wireless adapter on page 12
Note: The i38HG and the stand are packaged separately in the container. 
You should place the i38HG on the stand. 
i38HG Power Adapter
NID
ETHERNE TWIRELESSLINE 1LINE 2
SERVICE
POWER
B
ROADBAND
i38HG 
						

							iNID -- i3812V User Guide
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Determining Wireless Access Points Location
Wireless signals are affected by many items in common households. Reliability and performance are the 
major considerations when planning your wireless network location. 
Avoiding Interference
Wireless signals are subject to interference from other electronic devices including (but not limited to) 
microwave ovens, cordless telephones, and garage door openers. Proper installation will minimize 
interference. Place your i38HG at least 5 feet from cordless phones, microwaves, or other electronic 
devices to avoid potential interference, and more than 6 inches away from television to avoid audio hissing 
or static. 
Avoiding Obstructions
The wireless signal degrades with distance and obstructions (such as ceilings, walls, and furniture). 
Consider the layout of your home or business when deciding where to place your i38HG.
 Consider where you will use your wireless devices when placing your i38HG. In a single-story building, 
place the i38HG as high and as close to each wireless computer as possible. To minimize interference, 
do not place the i38HG behind large objects or other obstructions.
 Place the i38HG in an open area where wireless range will not be directly affected by surroundings. 
Wireless signal strength will be much stronger in an open area as opposed to an area with 
obstructions.
 Keep the i38HG away from any large metal objects. Because metal objects can reflect or obstruct 
signals, wireless signal quality and speed may be adversely impacted.
Note: Whenever possible, use the stand provided with the i38HG and install 
it in the vertical position. If that is not possible, be sure that it is installed in 
a manner that nothing can be stacked on the top of it. The i38HG generates 
substantial amounts of heat and could possibly damage something that is 
stacked on it.  
						

							Installing Your i38HG
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Connecting the Data Cable
The data cable carries data from the i3812V to the i38HG through your in-home phone wiring. 
Figure 5: Power and Data Cables Connection
1.
Connect one end of the data cable (green) to the line 1 outlet (Figure 5). 
2.Connect the other end of the data cable to the DATA por t (green) of your i38HG. 
3.Obser ve NID, BROADBAND, and SERVICE indicators, they light green when the communication is 
established between the i38HG and i3812V (within 1 minute). 
Note: The data cable is supplied by your ser vice provider. 
Note: Refer to the Finding Solutions section if the indicator does not stay 
green. 
DA
TA
PO
WER
RE
S
ET
LO
CA
L
 E
TH
ER
N
ET
i38HGAC Power
Primary (Main) 
Phone Wall Outlet 
						

							iNID -- i3812V User Guide
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Connecting the Power Cable
1.Connect one end of the power supply cable to the POWER por t of your i38HG (Figure 4). 
2.Connect the other end of power supply cable to a 3-prong AC electrical outlet. 
3.Obser ve the POWER indicator; it flashes red once, followed by flashing green, then remains solid green. 
Connecting Your Computer to the i38HG
There are two ways to connect your computer to the i38HG: via Ethernet or wireless. With either connection, 
the first computer you connect to the network is used to configure the i38HG for proper operation. 
Connecting via Ethernet Por ts
You can directly connect up to four computers to the i38HG using the Ethernet connection. Connect one 
end of the Ethernet cable (yellow) to any available ETHERNET por t (yellow) on the i38HG and the other end 
to the computers Ethernet por t (Figure 6). 
You are now ready to start your system (refer to the Setting up System Information section). 
Figure 6: Ethernet Connection 
Note: For safety reasons, do not modify electrical outlets that do not have a 
3-prong plug with a 3-prong adapter. 
Note: Refer to the Finding Solutions section if the indicator does not stay 
green. 
Note: The Ethernet cable is supplied by your service provider. Use a CAT5 
cable if you need additional or longer Ethernet cable. 
DA
TA
PO
WER
RE
SET
LO
CAL
 E
TH
E
R
N
ET
Computer
Ethernet Connection
i38HGAC Power 
						

							Installing Your i38HG
13
Connecting via Wireless 
Your i38HG has an integrated wireless access point (AP) that enables you to connect your wireless-enabled 
computers to your home network. By default, the i38HG is shipped with WPA-PSK and WPA2-PSK enabled 
and a preconfigured network name. Refer to the Configuring Wireless Network section to configure your 
wireless network. 
You can connect up to eight i38HGs (that is, APs) in your home. When multiple APs are detected, they are 
automatically synchronized across all managed access points to create a single wireless network for easier 
device connectivity. The default ser vice set identifier (SSID) and wireless key is based on the last three 
digits of the serial number on the first access point that was connected. If you have multiple APs installed, 
refer to the label on your first installed AP only. All subsequent access points are automatically 
synchronized with the default SSID or with any custom SSID you define subsequent to initial installation. 
Most laptop computers are equipped with an internal 802.11b/g card. If your computer is not equipped 
with an internal card, you can install an external wireless adapter for wireless networking. The 2Wire 
wireless adapter provides a 2Wire Setup Wizard that automatically configures it to communicate with the 
i38HG during setup. If you are using a non-2Wire wireless adapter, you must manually configure it to 
communicate with the i38HG. Refer to the Configuring non-2Wire Wireless Adapters section to install a 
wireless network adapter. 
Configuring non-2Wire Wireless Adapters
If you are using a non-2Wire wireless adapter, you must manually configure it to communicate with the 
i38HG. This section provides instructions to configure your adapter with WPA. You can use WEP if your 
wireless adapter does not support WPA; however, this decreases the level of security provided for wireless 
traffic. 
1.Install and configure your wireless adapter according to the manufacturer’s instructions.
2.Use the network adapter configuration software or Windows network connection wizard to set the 
network name (SSID) and encryption key (WPA). 
3.Enter 2WIRE (in capital letters) as the network name, followed by the last three digits of the i38HG 
serial number (for example, 2WIRE110), located on the bottom of your i38HG (Figure 7). 
Note: If you have multiple APs, use the last three digits of the first i38HG 
connected to the network.  
						

							iNID -- i3812V User Guide
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Figure 7: Wireless Network Name and Encryption Key Location
4.
Enter the encr yption key that is located inside the brackets beneath the bar code on the bottom of your 
i38HG, (for example, 1234567890). 
Note: For Mac OS X users, you may need to enter the “$” character at the 
beginning of the encr yption key (for example, $1234567890).  
						

							15
Setting up System Information
After the i38HG is properly connected and the first time you access the i3812V user interface, it is a good 
idea to change the default password. You do not need to adjust the local date and time as they are set 
nightly by the service provider. 
This section provides the browser requirements and instructions to:
 Navigate the user interface on page 16
 Set up your password on page 18
Meeting Web Browser Requirements
 Microsoft Internet Explorer 6.0 or higher
 Firefox 1.5 or higher
 Safari 2.0 
						

							iNID -- i3812V User Guide
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Navigating the User Interface
Figure 8 shows the page when you enter http://gateway.2Wire.net as the URL into a compatible browser on 
a computer connected to the i38HG or i3812V (refer to Meeting Web Browser Requirements on page 15). 
This page contains 5 panes. The following section describes each pane that is indicated by the numbered 
red arrow. 
Figure 8: i3812V User Interface 
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