AT&T Inidv2 I3812v Urer Guide

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4.Scroll down the page until you reach the intended HomePNA Network pane, Coax or Phoneline, for 
example:
5.Click Extended Test to run the test; the HPNA Extended Test page opens. 
Note: Running an extended test interrupts HPNA links and disrupts video 
display as well as other ser vices. 
Devices connected to your HPNA 
network.
? indicates that test results have 
not been collected.  
						

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6.Select the checkbox if you want to override the previous saved test results. 
7.Click Continue; a page opens informing you that the test is in progress. 
When the test is completed, the HPNA Statistics page reloads and replaces question marks (?) with the 
current test results as shown in the following example: 
Viewing Saved Performance Data 
When the HPNA performance results are saved, you can retrieve and compare them to the current results.
1.Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3812V user interface; the 
Home page opens, displaying the aggregate upstream and downstream bandwidths.
Note: The current test results will not be saved if you do not select the 
override button. 
						

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2.Click Home Networking; the LAN Status page opens.
3.Click Statistics; the page opens displaying the wireless access point information. 
						

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4.Scroll down the page until you reach the intended HomePNA Network pane, Coax or Phoneline, for 
example:
5.Click View Saved Data; a page opens informing you that the data is being loaded. The HPNA Statistics 
page reloads with the previous saved data displayed, for example: 
Date and time when results were saved.  
						

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Viewing HPNA COAX and Phoneline Statistics
The HPNA Statistics page shows statistics for individual enabled home networking devices that include 
coaxial and phone lines. The HPNA COAX statistics show the IPTV status and the HPNA Phone statistics 
show the status of phone lines and Internet speed throughout your home. These statistics are 
automatically collected at a 15-minute inter val. 
To view the HPNA statistics:
1.Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3812V user interface; the 
Home page opens, displaying the aggregate upstream and downstream bandwidths.  
						

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2.Click Home Networking; the LAN Status page opens.
3.Click Statistics; the Statistics page opens displaying the wireless access point information. 
						

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4.Scroll down the page until you reach the intended HomePNA Network pane, Coax or Phoneline, for 
example:
Devices connected to your HPNA 
network.  
						

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5.Check the HPNA Physical Link status. 
−UP indicates that the operation is normal. (Continue to view the connected interfaces.)
−DOWN indicates that the IPTV is not connected. 
6.View the connected devices, where each connected device is identified by a node ID and its associated 
MAC address. 
7.View the statistics presented in the HPNA Statistics pane and verify that there are no CRC errors or 
dropped frames. 
Viewing Logs
Logs provide an audit trail of activities that are helpful for troubleshooting and diagnostics purposes. 
Viewing Events Logs
1.Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3812V user interface; the 
Home page opens, displaying the aggregate upstream and downstream bandwidths.
2.Click Settings; the System Information page opens. 
Note: The node IDs might not list sequentially. Always verify the node ID by 
its MAC address. 
Note: The page shows the two current statistics that are automatically 
collected at every 15-minute interval. 
						

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3.Click Logs; the Event Log page opens. 
4.Click Clear Log if you want to minimize the clutter from previous events when you are trying to diagnose 
a problem. 
5.Filter the log categor y from the Display Filter drop-down list.
6.Click Submit; the page refreshes and displays the logs of your selection. 
7.View the log.
−Ty p e: The type of the event: INF for information, ERR for errors, WRN for warning, and so for th.
−Date/Time: The date and time when the event occurs listing from the latest date on the top. 
−Event Description: This information includes source and destination IP addresses as well as their 
ports, and a brief description of the event. 
Note: The log star ts from the oldest to the latest date; that is, the latest log 
appears at the bottom of the page.  
						

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Viewing System Logs
1.Open a Web browser and enter http://gateway.2Wire.net to access the 2Wire i3812V user interface; the 
Home page opens, displaying the aggregate upstream and downstream bandwidths.
2.Click Settings; the System Information page opens. 
3.Click Logs; the Event Log page opens.