AT&T Inidv2 I3812v Urer Guide

Notice to Users
©2008–2009 2Wire, Inc. All rights reser ved. This manual in whole or in par t, may not be reproduced, translated, or reduced to any 
machine-readable form without prior written approval.
2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND 
HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH 
REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION. IN NO EVENT SHALL...

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Contents
Introducing the iNID System
i38HG   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
iPSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
i3812V  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Service...

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Working with the Power Supply Unit
Replacing the Battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disabling the Alert  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Enabling the Alert   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63...

1
Introducing the iNID System 
The HomePor tal®iNID (intelligent Network Interface Device) system comprises three components: i38HG 
(inside unit), iPSU (power supply unit), and i3812V (outside unit). These components are dependent on 
each other and do not have standalone functions. Using these components together provide triple-play 
ser vice (voice, data, and video) to your home. 
i38HG 
The i38HG is the unit that goes inside your home and can be installed by you or your service provider. 
Working...

iNID -- i3812V User Guide
2
Figure 1: i38HG Indicators
Table 1: i38HG Indicators Description
Indicators Description
POWER The 
POWER indicator turns red when the power is first applied, and changes to 
green within two minutes of power application. 
 Constant green indicates that power is on.
 Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another 
malfunction (for example, alarm) has occurred.
ETHERNET  Solid green indicates that a device (such as a computer) is connected to an...

Introducing the iNID System
3
iPSU
The Power Supply Unit (iPSU) supplies power to the i3812V and is installed by your ser vice provider. The 
iPSU optimum operating temperature is between –5o C to +50o C, ambient (23.0o F to 122o F). Unlike the 
i3812V, the iPSU must be installed in a sheltered area — either inside the garage or home. If the iPSU is 
equipped with a backup batter y, during a temporary AC power outage, the power source is switched to the 
batter y without interruption of the voice-over-IP...

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Note: The battery provides power for voice over IP ser vices during a power 
outage. You are responsible to monitor and replace the battery when needed. 
Your ser vice provide does not monitor the batter y and is not responsible for 
its replacement.
Table 2: Power Supply Unit Indicators and Buttons
Indicators and 
Buttons Description
Reset — Button A 
Reset button is located on the upper left side panel, identifiable by a 
surrounding red circle. When pressed for up to 9...

Introducing the iNID System
5
i3812V
The i3812V is the gateway that acts as the network interface device. It is installed by your ser vice provider 
on the outside of your home. The i3812V includes a broadband interface and high-speed coaxial and phone 
line network capabilities to deliver data ser vice to the home. The i3812V has two accessible areas: one for 
ser vice provider personnel and the other for subscribers. 
Service Provider Access
The service provider access area is locked and can be opened...

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Table 3: i3812V Outside Unit Indicators Status
Indicators Description
POWER The 
POWER indicator turns red when the power is first applied, and changes to 
green within two minutes of power application. 
 Constant green indicates that power is on and initialization has been 
completed successfully.
 Flashing green indicates that the iNID is booting.
 Red indicates that a Power-On Self-Test (POST) failure (unbootable) or another 
malfunction (for example, alarm) has occurred...