Apple mac pro server mid 2010 User Manual
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Won’t Accept/Reject Media 81 2010-12-06 Deep Dive CheckResultActionCode 1. Is optical drive listed in the device tree for SATA devices with System Profiler? YesOptical drive has power and is communicating with the computer. Inspect disc load/ eject operation. Go to step 2 NoGo to Optical Drive Not Recognized/ Not Mounting 2. Inspect computer enclosure optical drive door and the optical drive tray. Verify there are no obstructions, the drive tray...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Read/Write Data Error 82 2010-12-06 Optical Drive Read/Write Data Error Unlikely cause: speaker, fans, backplane board, processor board, processors, memory, power supply, enclosure Quick Check SymptomQuick Check Optical Drive Read/Write Data Error • Read or write speeds slower than expected. • Unreliable recorded media • Failure to complete recording on high quality media 1. Check with known good optical media such as the Install media that came with...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Read/Write Data Error 83 2010-12-06 2. Can customer’s optical drive read both known good CD and DVD media? YesRead functional, verify write to disc. Go to step 6. NoOptical drive reads CD only, or optical drive reads DVD only indicates optical laser issue. Replace optical drive. Go to step 6 J03 Optical drive can not read any media reliably, Go to step 3 3. Reseat SATA/Power cable connections between backplane board and optical drive (check...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Not Recognized/Not Mounting 84 2010-12-06 Optical Drive Not Recognized/Not Mounting Unlikely cause: speaker, fans, backplane board, processor board, processors, memory, power supply, enclosure, Bluetooth card, AirPort card Quick Check SymptomQuick Check Optical Drive Not Recognized/ Not Mounting • Discs inject and eject, but do not appear in Finder 1. Verify in Apple System Profiler the Serial-ATA section lists any optical drive in the device tree. 2....
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Not Recognized/Not Mounting 85 2010-12-06 2. Reseat all connections between backplane board, SATA/Power cables, and optical drive are secure. Visually inspect cables and connectors for any debris, damage, or bent pins. Verify the media is now recognized in System Profiler and reads/writes reliably. YesIssue resolved. Optical drive recognized. NoReplace any damaged cables and retest. If connections are good and with no visible cable damage, go...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Noisy 86 2010-12-06 Optical Drive Noisy Unlikely cause: speaker, fans, backplane board, processor board, processors, memory, power supply, hard drives Quick Check SymptomQuick Check Optical Drive Noisy • Noise during boot • Noise during operation • Noise when drive is copying or writing data 1. Check using known good optical media such as the Install media that came with the computer. Verify the media in another same-model computer. 2. For baseline...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Noisy 87 2010-12-06 Deep Dive CheckResultActionCode 1. Insert known good media. Verify media free to spin without optical drive scraping edge or surface of media. Ensure there are no contaminants, obstructions, or debris in the tray. For media compatibility, refer to the following article: http:// support.apple.com/kb/ HT2446 YesInitial disc/tray ingest noise is normal. Disc spinning and head seek indicate computer is attempting to mount the...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Noisy 88 2010-12-06 5. Disc handling noise is typically motor gear sounds driving disc tray out of optical drive, with the enclosure door opening. Verify if the ejection noises are excessive compared to another same vendor/model optical drive using known good media. YesReplace noisy optical drive for load/eject related disc handling. J04 NoNoise is not load/eject related. Go to step 6 6. Disc spin should cease 30 seconds after mounting on...
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Mac Pro (Mid 2010) Symptom Charts — Optical Drive Not Performing to Specs 89 2010-12-06 Optical Drive Not Performing to Specs Unlikely cause: speaker, fans, backplane board, processor board, processors, memory, power supply, enclosure, Bluetooth card, AirPort card Quick Check SymptomQuick Check Optical Drive Not Performing to Specs • Read or write speeds slower than expected. • Unreliable recorded media • Failure to complete recording on high quality media 1. Check with known good optical media such...
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Mac Pro (Mid 2010) Symptom Charts — Uncategorized Symptom 90 2010-12-06 2. Reseat SATA/Power cable connections between backplane board and optical drive (check for any cable and connector damage). Verify the media is now recognized and reads reliably. YesReseat cables resolved issue. NoGo to step 3 3. Disconnect SATA/Power cable at backplane board. Use spare SATA/Power cable as alternate. Connect the spare cable to the port. Connect the alternate cable to the optical drive. Verify the...