Apple mac pro server mid 2010 User Manual
Here you can view all the pages of manual Apple mac pro server mid 2010 User Manual. The Apple manuals for Personal Computer are available online for free. You can easily download all the documents as PDF.
Page 91
Mac Pro (Mid 2010) Symptom Charts — USB Port Does Not Recognize Known Devices 91 2010-12-06 Input/Output Devices Follow the steps in the order indicated below. If an action resolves the issue, retest the computer to verify. If the issue persists after retesting, return to step 1. USB Port Does Not Recognize Known Devices Unlikely cause: Power supply, fans, speaker, hard drives, optical drives, processor board, memory, backplane board Quick Check SymptomQuick Check USB Port Does Not Recognize Known...
Page 92
Mac Pro (Mid 2010) Symptom Charts — FireWire Port Does Not Recognize Known Good Devices 92 2010-12-06 2. Verify the USB ports are free from contaminants and debris. YesGo to step 3 NoRemove contaminants and debris. Replace affected modules if necessary. Defects caused by contaminants or debris are not covered by Apple warranty. Go to step 3. 3. Reset SMC. Verify each of the USB buses are recognized, and a known good connected USB device is recognized. YesIssue resolved. Issue maybe caused by...
Page 93
Mac Pro (Mid 2010) Symptom Charts — FireWire Port Does Not Recognize Known Good Devices 93 2010-12-06 Deep Dive CheckResultActionCode 1. Disconnect all peripherals except for a known good FireWire device and cable. YesGo to step 2 NoRepeat step 1 2. Verify the FireWire ports are free from contaminants and debris. YesGo to step 3 NoRemove contaminants and debris. Replace affected modules if necessary. Defects caused by contaminants or debris are not covered by Apple warranty. Go to step 3. 3....
Page 94
Mac Pro (Mid 2010) Symptom Charts — No Audio from Internal Speaker 94 2010-12-06 No Audio from Internal Speaker Unlikely cause: Power supply, fans, hard drives, optical drives, processors, processor board, front panel board, memory Quick Check SymptomQuick Check No Audio from Internal Speaker Can’t hear any audio from the computer’s internal speaker 1. Disconnect all external audio peripherals. 2. Ensure volume is not at a low/muted setting. 3. Boot from Install media or external compatible Mac OS X....
Page 95
Mac Pro (Mid 2010) Symptom Charts — Distorted Audio from Internal Speaker 95 2010-12-06 4. Reseat internal speaker connection. Verify sound is heard from internal speaker. YesIssue resolved NoReplace speaker. Go to step 5X08 5. Verify sound is heard from internal speaker. YesIssue resolved NoGo to step 6 6. Insert and disconnect known good headphones or external speakers in the front headphone jack several times. There are mechanical switches inside the headphone connector. Verify sound is...
Page 96
Mac Pro (Mid 2010) Symptom Charts — Distorted Audio from Internal Speaker 96 2010-12-06 Deep Dive CheckResultActionCode 1. Do external speakers or headphones distort when compared with the same settings and volume as the distorting internal speaker? YesAudio source or volume issue. Reduce volume and retest with known good audio source. Note some audio source frequencies may be outside the frequency response of the internal speaker which may lead to distortion. Go to step 5. NoInternal speaker...
Page 97
Mac Pro (Mid 2010) Symptom Charts — Front Headphone Jack Has No Audio 97 2010-12-06 Front Headphone Jack Has No Audio Unlikely cause: Power supply, fans, hard drives, optical drives, processors, heatsinks, processor board, memory Quick Check SymptomQuick Check Front Headphone Jack Has No Audio Can’t hear any audio from the computer’s front headphone jack 1. Disconnect all external audio peripherals. 2. Ensure volume is not at a low/muted setting. 3. Boot from Install media or external compatible Mac...
Page 98
Mac Pro (Mid 2010) Symptom Charts — Line-In Jack Has No Input 98 2010-12-06 4. Reseat front panel board cable and confirm the cable is not damaged. Verify sound is heard from headphones. YesIssue resolved NoIf cable is damaged, replace cable. Go to step 5 X03 5. Insert and disconnect known good headphones or external speakers in the front headphone jack several times. There are mechanical switches inside the headphone connectors. Verify sound is heard from the headphones YesIssue resolved...
Page 99
Mac Pro (Mid 2010) Symptom Charts — Line-In Jack Has No Input 99 2010-12-06 Deep Dive CheckResultActionCode 1. Check System Profiler for audio devices: Audio (Built In) Intel High Definition Audio. Look for Internal Line-In Connection: 1/8 inch Jack. YesBuilt-in audio devices available. Go to step 2 NoNo built-in audio devices available. Replace backplane board. M09 2. Connect a known good line- level microphone or other line-level device to the line-in jack. Manually switch System Preference...
Page 100
Mac Pro (Mid 2010) Symptom Charts — Line-In Jack Has Distorted Input 100 2010-12-06 Line-In Jack Has Distorted Input Unlikely cause: Power supply, fans, hard drives, optical drives, processors, heatsinks, processor board, memory Quick Check SymptomQuick Check Line-In Jack Has Distorted Input Distorted input in the computer’s line-in jack 1. Disconnect all external audio peripherals. 2. Ensure volume is not at a low/muted setting. 3. Boot from Install media or external compatible Mac OS X. Listen for...