Apple mac pro server mid 2010 User Manual

 Apple Technician Guide
Mac Pro (Mid 2010)
Mac Pro (Mid 2010) and Mac Pro Server (Mid 2010)
  2010-12-06  

 Apple Inc.
© 2010 Apple Inc. All rights reserved.
Under the copyright laws, this document may not be copied, in whole or in part, without the 
written consent of Apple.
Every effort has been made to ensure that the information in this document is accurate. Apple 
is not responsible for printing or clerical errors.
Apple 
1 Infinite Loop 
Cupertino, CA 95014-2084 
USA 
+ 1 408 996 1010 
www.apple.com
Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. 
and...

Mac Pro (Mid 2010)
Contents
About This Guide
Manual Updates 9
Feedback 10
Basics
Overview 12
How to Identify Single- and Dual-Processor Configurations  13
Serial Number Location 14
New Accessories 15
Magic Trackpad 15
Apple Battery Charger  17
Troubleshooting
General Troubleshooting  19
Update System Software and Firmware  19
Troubleshooting Theory 19
Emerging Issues 19
Hardware vs. Software  19
Wireless Troubleshooting  20
Mac Pro Firmware Updates  20
Memory Configuration 22
Memory Diagnostic LEDs  24...

Intermittent Shutdown 45
Memory Issues/Kernel Panic and Freezes  48
No Video 53
Power, but No Boot  56
Noise/Hum/Vibration  57
Burnt Smell/Odor 59
Uncategorized Symptom  60
Communications 61
Ethernet Port/Device Issue  61
AirPort/Bluetooth: Defective Wireless Devices  63
No/Poor Wireless Signal 65
Wireless Input Device Loses Connection  67
AirPort Card: Kernel Panic 69
Wireless Performance Issue / Slow Connection  70
Wireless Input Device Doesn’t Pair 73
Uncategorized Symptom 74
Hard Drive/SSD Read/Write...

Mechanical/Physical Damage 115
Uncategorized Symptom 115
Take Apart
General Information 117
Orientation 117
Tools 117
Parts Requiring Enclosure Replacement  117
How to Identify Single- and Dual-Processor Configurations  117
Icon Legend 118
Note on Illustrations  118
Opening the Computer  119
Hard Drive/Solid-State Drive and Drive Carrier  121
Removal 122
Reassembly, SATA Drive and Carrier  122
Reassembly, SSD Drive and Carrier 123
SSD Carrier Adapter 127
Removal 128
Reassembly  129
Replacing the Carrier...

Reassembly 160
Mac Pro RAID Card and Battery  161
Removal 162
Reassembly  163
Processor Cage  165
Processor Cage Fans,  
Front and Rear 168
Speaker Assembly  170
Processor Heatsinks, Dual  172
Removal 173
Reassembly  173
Processor Heatsink, Single  177
Removal 178
Reassembly  178
Processor, Dual  182
Removal 183
Reassembly  185
Processor, Single  188
Removal 189
Reassembly  191
Processor Board, Dual  194
Processor Board, Single  196
Processor Tray Support Plate  198
Front-Panel-Board-to-Backplane-Board...

External Views 219
Screw Matrix 221  

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide 
About This Guide
Mac Pro (Mid 2010)
)   

Mac Pro (Mid 2010) About This Guide — Manual Updates 9 2010-12-06
Manual Updates
Update 30 November 2010
• Added Mac Pro Server (Mid 2010) to title page.
• Changed step 1 of Graphics Card Take-Apart Reassembly procedure to “If you are installing a 
replacement card, connect the replacement card cable(s) to the card.”
Update 27 September 2010
Troubleshooting Symptom Charts: Added reference and link for SYS_PWR solder-pad photo in 
“Minimum Configuration Testing” to SYS_PWR solder-pad icons in “No...

Mac Pro (Mid 2010) About This Guide — Feedback 10 2010-12-06
Feedback
We want your feedback to help improve this and future Technician Guides!
Please email any comments to: 
 [email protected]