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Apple mac mini server mid 2010 User Manual

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Page 81

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 812010-10-29
Deep Dive
CheckResultActionCode
1. Does the computer recognize 
the keyboard or mouse when 
plugged into the USB ports?
YesTest in all USB ports to ensure 
all USB ports working as 
expected. Replace logic board 
for any rear port failures. 
Replace keyboard for any 
keyboard USB port failures. 
Go to step 2
NoGo to USB Port Doesn’t 
Recognize Devices symptom
2.  Is keyboard working as 
expected?
YesGo to step 3
NoGo to Wired Keyboard...

Page 82

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 822010-10-29
Uncategorized Symptoms
Quick Check
SymptomsQuick Check
Uncategorized Symptoms
• Unable to locate appropriate 
symptom code.
1. Verify that external I/O device (where applicable) 
works on another system. 
2.  For third party I/O devices make sure necessary 
software is installed and up to date, and that the 
device is supported with the user’s system.
3. Go to Deep Dive.
Deep Dive
CheckResultActionCode
1. Verify whether existing...

Page 83

Mac mini (Late 2009) Symptom Charts — Mechanical 832010-10-29
Mechanical
Noise/Hum/Vibration
Quick Check
SymptomsQuick Check
Noise/Hum/Vibration
• Buzzing noise
• Rattling noise
• Ticking noise
• Squeaking noise
1. Verify that the vents on the bottom system are 
free of dust and other obstructions that might 
inhibit proper airflow through the system. . 
2.  Launch Applications/Utilities/Activity Monitor. 
Determine whether an application or process is 
consuming a high percentage of CPU bandwidth. 
CPU...

Page 84

Mac mini (Late 2009) Symptom Charts — Mechanical 842010-10-29
Deep Dive
CheckResultActionCode
1. Run latest available service 
utilities to check the thermal 
sensors and fan functional 
states. Was an error generated?
YesCheck fan connection to logic 
board and retest.
NoGo to step 2.
2.  Does noise sound like fan is 
running faster than expected?
YesReset SMC by disconnecting 
power cord for ~15 seconds 
then retest. If issue continues 
go to step 3.
NoGo to step 5.
3. If an optical drive is present,...

Page 85

Mac mini (Late 2009) Symptom Charts — Mechanical 852010-10-29
System Runs Hot
Quick Check
SymptomsQuick Check
System Runs Hot
• System feels very hot
• Fan not operating
• Fan running fast
• System is noisy
1. Verify that the vents on the bottom are free of 
dust and other obstructions that might inhibit 
proper airflow through the system. 
2.  Verify that the computer is not exposed to 
direct sunlight which may heat up the enclosure 
making it feel hot to the touch.
3. Verify the computer is not...

Page 86

Mac mini (Late 2009) Symptom Charts — Mechanical 862010-10-29
4. With replaced fan verify 
temperature issue is gone.
YesIssue resolved
NoGo to step 5.
5. Using latest service utilities, 
verify that all thermal sensors 
have correct values.
YesIssue resolved
No-If a TG0H heatsink sensor is 
reported failing, reseat the 
sensor cable on logic board. If 
issue persists, replace heatsink 
assembly 
-If a TH0x Hard drive, or TO0x 
Optical drive, TA0P Ambient 
sensor failure is reported, 
replace affected...

Page 87

Mac mini (Late 2009) Symptom Charts — Mechanical 872010-10-29
Uncategorized Symptoms
CheckResultActionCode
1. Verify whether existing 
symptom code applies to the 
issue reported by the user.
YesJump to appropriate 
symptom code flow.
NoDocument reported failure 
and send feedback to 
[email protected] 
stating that a suitable 
symptom code wasn’t found. 
Provide as much detail as 
possible.
N99  

Page 88

© 2010 Apple Inc. All rights reserved.
 Service Source 
Take Apart
Mac mini (Mid 2010) 
Mac mini (Mid 2010) and Mac mini Server (Mid 2010)   

Page 89

Mac mini (Mid 2010) Take Apart — General Information 892010-10-29
General Information
Tools
The following tools are required to service the computer:
• ESD wriststrap and mat
• Torx T6, magnetized
• Torx T8, magnetized
• Torx T9, magnetized
• Hex 2mm (or 5/64-inch) wrench
• #0 Phillips screwdriver
• Logic board removal tool (922-9588)   
Important: This is a required tool to service the Mac mini (Mid 2010)
• Tweezers (optional)
• Black stick (922-5065), or other non-conductive nylon or plastic tool
•...

Page 90

Mac mini (Mid 2010) Take Apart — General Information 902010-10-29
Connector Types on Logic Board
The Mac mini (Mid 2010) has many small and delicate cable connectors and screws. Use extra 
care and finesse to avoid damaging components. 
On the logic board are two types of connectors, each requiring special handling. Make sure you 
read these tips before disconnecting and installing the connectors.Vertical Insertion 
(JST )
• Important: These 
connectors are 
extremely fragile. Use 
extreme care. Major...
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