Apple mac mini server mid 2010 User Manual

Mac mini (Mid 2010) Symptom Charts — Mass Storage 612010-10-29
Deep Dive
CheckResultActionCode
1. Verify if media is free to spin 
without optical drive scraping 
edge or surface of media?
YesGo to step 2
NoCheck drive correct geometry 
while installed. Replace 
optical drive
J05
2.  Test both CD and DVD media. 
Can drive read both CD media 
and DVD media?
YesGo to step 6
NoDrive has a laser issue if only 
one media is read. Replace 
the optical drive.  
If both types media fail, go to 
step 3
J03
3....

Mac mini (Mid 2010) Symptom Charts — Mass Storage 622010-10-29
6. Test write data to compatible 
CD and DVD media. Verify 
burned media is recognized 
and reads reliably.
YesIssue resolved.
NoIssue may be media -related. 
Check other sources of media 
on computer, and check 
suspected media on other 
similar Mac mini model.   
Optical Drive Not Performing to Specifications
Quick Check
SymptomsQuick Check
Optical Drive Not Performing to 
Specifications
• Read or write speeds slower 
than expected
1. Test...

Mac mini (Mid 2010) Symptom Charts — Mass Storage 632010-10-29
2. Remove bottom cover, 
disconnect AirPort antenna and 
remove shield, disconnect and 
remove fan and cowling, then 
check the optical drive flex 
cable on logic board. Visually 
inspect connectors for any 
debris, damage or bent pins. 
If no damage, reseat optical 
drive flex cable on logic board, 
reinsert logic board and verify 
that both types of media are 
read reliably now.
YesGo to step 5
NoGo to step 3
3. Connect known good optical...

Mac mini (Mid 2010) Symptom Charts — Mass Storage 642010-10-29
Deep Dive
CheckResultActionCode
1. Optical drive should perform 
a single reset sequence. Is 
optical drive constantly seeking 
or cycling eject mechanism 
without an optical disc 
installed??
YesDrive mechanism damaged. 
Replace optical drive.
J05
NoGo to step 2
2.  Verify media does not 
exceed maximum thickness 
specification  
Using known good CD and 
DVD media, does media spin 
without optical drive scraping 
edge or surface of media?...

Mac mini (Mid 2010) Symptom Charts — Mass Storage 652010-10-29
Uncategorized Symptoms
CheckResultActionCode
1. Verify whether existing 
symptom code applies to the 
issue reported by the user.
YesJump to appropriate 
symptom code flow.
NoDocument reported failure 
and send feedback to 
[email protected] 
stating that a suitable 
symptom code wasn’t found. 
Provide as much detail as 
possible.
N99  

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 662010-10-29
Input/Output Devices
Apple Remote Inoperable
Unlikely cause: power supply, fan, optical drive, hard drive
Quick Check
SymptomsQuick Check
Apple Remote Inoperable
• Apple Remote doesn’t bring up 
Front Row
• Apple Remote doesn’t control 
iTunes
• Apple Remote doesn’t control 
computer volume
1. Make sure you’re using the Apple Remote 
within 30 feet of the computer, and have an 
unobstructed line-of-sight to the computer.
2.  Make sure...

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 672010-10-29
4. Open the Apple System Profiler. 
Selecting USB, do you see “IR 
Receiver” listed?
YesIR Receiver reporting on USB 
bus. Check for IR cable. Go to 
step 5
NoRemove bottom cover, and 
fan, and reseat the IR sensor 
connection to logic board. 
Replace any damaged IR 
sensor cable assembly. Go to 
step 5.
X03
5. Remove bottom cover, 
disconnect AirPort antenna 
and remove shield, disconnect 
and remove fan and cowling, 
then disconnect...

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 682010-10-29
Deep Dive
CheckResultActionCode
1. Launch System Preferences and 
select Sound/Output options. 
Set speaker balance to the 
middle, then play a sound file. 
Verify that sound is generated 
by the speaker and that the 
sound quality is acceptable.
YesSpeaker and amplifier 
circuitry OK. Go to step 3.
NoDistortion detected in 
speaker. Go to step 2
2.  Connect external speakers or 
headphones to Headphone 
Out port then play a sound...

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 692010-10-29
Deep Dive
CheckResultActionCode
1. Verify whether boot chime 
is present when system is 
powered ON. Note: make sure 
audio output preferences are 
not set to mute and volume is 
set to mid-range.
YesGo to step 2
NoInsert headphones into audio 
out jack and retest. If issue 
persists, replace logic board
M09
2.  Launch System Preferences and 
select Sound/Output options. 
Set speaker balance to the 
middle, then play a sound file....

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices 702010-10-29
Audio: No Audio through HDMI or Mini DisplayPort connection.
Quick Check
SymptomsQuick Check
Audio: No audio through HDMI 
or DisplayPort connection.
• No audio from external display 
speaker.
1. Reset PRAM. 
2.  Connect a known-good HDMI/Mini DiplayPort 
display and cables, Power on the display first 
then power on the Mac mini. Launch System 
Preferences and select Sound/Output options. 
Verify that the HDMI /DisplayPort audio sound...