Apple mac mini server mid 2010 User Manual

Mac mini (Mid 2010) Symptom Charts — Startup and Power 312010-10-29
3. (HDMI) Connect supported 
known-good external display 
on HDMI port. Select HDMI 
input on display and verify 
whether image appears 
correctly on external display 
when system is booted.
YesVideo circuitry on logic 
board functional. Return 
to customer or jump to 
appropriate display issue 
troubleshooting flow.
NoGo to step 4
4.  Replace with known-good 
SDRAM and verify that the 
computer displays video.
YesInstall user’s SDRAM...

Mac mini (Mid 2010) Symptom Charts — Startup and Power 322010-10-29
CheckResultActionCode
1. Boot from Original Mac mini 
Install DVD inserted in internal 
optical drive (or in optical drive 
of another computer setup in 
Target Disk Mode), and verify 
whether issue is still visible.
YesGo to step 2.
NoIssue likely caused by installed 
software or driver issue. 
Troubleshoot for software 
issues. Make sure all software 
updates have been installed.
2.  Use known-good SDRAM in 
the system. Does the...

Mac mini (Mid 2010) Symptom Charts — Startup and Power 332010-10-29
Burnt Smell/Odor
Unlikely cause:  speakers, microphone, housing
Quick Check
SymptomsQuick Check
Burnt Smell/Odor
• Burning smell
• Unusual odor
1. Verify source of smell/odor is emanating from the 
system.
2.  Refer to KBase articles: 
http://support.apple.com/kb/TA22044 or 
http://support.apple.com/kb/TA22045.
3. Disconnect all third party devices and confirm 
whether the odor is being generated by the 
device.
4.  Inspect air intake...

Mac mini (Mid 2010) Symptom Charts — Startup and Power 342010-10-29
3. Can the source of the odor be 
located using nose? 
YesReplace affected module(s) 
and retest system. 
P08
NoContact Apple for assistance 
if you feel that there is a 
possible safety issue with the 
computer that has not been 
resolved in the previous steps.
Noise, Hum, Vibration
Unlikely cause: enclosure, cables.
Quick Check
SymptomsQuick Check
Noise/Hum/Vibration
• Buzzing noise
• Rattling noise
• Ticking noise
• Squeaking
1....

Mac mini (Mid 2010) Symptom Charts — Startup and Power 352010-10-29
Deep Dive
CheckResultActionCode
1. Run latest available service 
diagnostics. Was an error 
reported?
YesSuspect possible fan or 
sensor error. Check fan cable 
connection to the logic board.
NoGo to step 2.
2.  Does the noise sound like fan 
running faster than expected?
YesReset SMC by disconnecting 
power cord for ~15 seconds 
then retest. If issue persists go 
to step 3.
NoGo to step 5.
3. Does the noise change when 
the optical...

Mac mini (Mid 2010) Symptom Charts — Startup and Power 362010-10-29
7. Remove bottom cover, 
disconnect AirPort antenna 
and remove shield, disconnect 
and remove Fan and cowling, 
then disconnect one at a time 
each following cable and 
retest :HDD, ODD/HDD, then 
power ON the system each 
time . Determine if noise issue 
goes away when one of these 
modules is disconnected. Note: 
Do not keep system On for 
long, when fan is disconnected.
YesIdentify, inspect, and if 
necessary, replace the part 
that...

Mac mini (Mid 2010) Symptom Charts — Communications 372010-10-29
Communications
AirPort/Bluetooth Issues
Quick Check
SymptomsQuick Check
AirPort/Bluetooth Issues
• AirPort or Bluetooth cannot be 
enabled.
• AirPort/Bluetooth card not 
available in System Profiler
• Unable to join networks or pair 
devices
• Intermittent device or 
connection dropouts
• Limited wireless range
1. Verify that AirPort or Bluetooth is turned ON , 
2.  (AirPort) Make sure that a network is available 
and selected.
3. (AirPort)...

Mac mini (Mid 2010) Symptom Charts — Communications 382010-10-29
Deep Dive
CheckResultActionCode
1. Open System Profiler. AirPort 
is listed under Network, while 
Bluetooth is listed under USB. 
Are AirPort and Bluetooth ports 
recognized?
YesInstall all available software 
updates for AirPort/Bluetooth 
and go to step 4.
NoRemove the AirPort/Bluetooth 
card and examine card and 
logic board connectors for 
damage: 
-If no damage is found, reseat 
cable on logic board and on 
AirPort/Bluetooth card ends...

Mac mini (Mid 2010) Symptom Charts — Communications 392010-10-29
5. (AirPort) Create a Computer 
to Computer network with 
another known-good Mac 
computer using AirPort. 
See article http://docs.
info.apple.com/article.
html?path=AirPort/5.0/en/
ap2110.html. Can you connect 
to this computer successfully?
YesNetwork or channel issue.  
Go to step 7
NoDouble check any password 
required. Try connecting 
another known-good 
computer to the created 
network. If known-good test 
computer connects, replace...

Mac mini (Mid 2010) Symptom Charts — Communications 402010-10-29
AirPort/Bluetooth Card Kernel Panic
Quick Check
SymptomsQuick Check
AirPort/Bluetooth Card Kernel 
Panic
• Kernel Panic on startup
• Kernel Panic or freezing while 
attempting to connect to Wi-Fi 
networks
• Kernel Panic while transferring 
data on Wi-Fi networks
1. Isolate OS by starting up from original Install 
media for the computer, from same model 
computer setup in Target Disk Mode, or from 
compatible known good up-to date Mac OS X...