Apple mac mini server mid 2010 User Manual
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Apple Technician Guide Mac mini (Mid 2010) Mac mini (Mid 2010) and Mac mini Server (Mid 2010) Updated 2010-10-29
Apple Inc. © 2010 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
Mac mini (Mid 2010) Contents About This Guide Manual Updates 7 Update 29 October 2010 7 Update 3 August 2010 7 Apple Technician Guide introduced 15 June 2010 7 Feedback 7 Basics Overview 9 Identifying Features 10 Product Configurations 10 Service Part Configurations 11 System Serial Number Location 11 Troubleshooting General Troubleshooting 13 Update System Software 13 Apple Diagnostics 13 Troubleshooting Theory 13 Hardware vs. Software 13 Common Reset Procedures 14 Wireless Troubleshooting 15 Block Diagram 16 Functional Overview 17 Symptom Charts 18 Startup and Power 18 No Power, Dead Unit 18 Won’t Start Up 21 Intermittent Shutdown 24 Kernel Panic, System Crashes 28 No Video 30 Corrupted Video 31 Burnt Smell/Odor 33 Noise, Hum, Vibration 34
Communications 37 AirPort/Bluetooth Issues 37 Ethernet Port/Device Issue 41 Wireless Input Device Doesn’t Pair 43 Display 47 No Video 47 Uncategorized Symptom 50 Mass Storage 51 Hard Drive(s) Not Recognized 51 Hard Drive Read/Write Error 53 Hard Drive Noisy 54 Optical Drive Won’t Accept/Eject Media 59 Optical Drive Not Performing to Specifications 62 Optical Drive Noisy 63 Uncategorized Symptoms 65 Input/Output Devices 66 Apple Remote Inoperable 66 Audio: Built-in Speaker Has Distorted Sound 67 Audio: Built-in Speaker Has No Audio 68 Audio: No Audio through HDMI or Mini DisplayPort connection. 70 FireWire Devices Not Recognized 71 SD (Secure Digital) Memory Card Will Not Insert Into Slot 73 SD (Secure Digital) Memory Card Not Recognized By System 74 USB Devices Not Recognized 76 Wired Keyboard Does Not Function Properly 78 Keyboard: Specific Keys Do Not Respond 80 Wired Keyboard/Mouse Not Recognized 80 Uncategorized Symptoms 82 Mechanical 83 Noise/Hum/Vibration 83 System Runs Hot 85 Physical Damage 86 Uncategorized Symptoms 87 Take Apart General Information 89 Tools 89 Cosmetic Care 89 Reassembly Steps 89 Connector Types on Logic Board 90 Thermal Sensor Replacement 91 Logic Board EMI Fingers and Gaskets 97 Logic Board Return 97 First Remove Hierarchy 98 Icon Legend 99 Note About Images In This Guide 99
Bottom Cover 100 Removal 101 Reassembly 102 Memory 103 Fan 106 Reassembly 108 Cowling 109 Reassembly 110 Antenna Plate 111 Reassembly 113 Logic Board 115 Removal 116 Reassembly 123 AirPort/Bluetooth Combo Card 124 Speaker 127 Battery 130 Hard Drive 132 Removal 133 Reassembly 134 Power Supply 135 Reassembly 138 Optical Drive / Hard Drive (Server) 139 IR Board and Cable 142 Reassembly 143 Housing 145 Views Exploded View 147 Exploded View (Server) 148 Screw Chart 149 External Views 150 Front View 150 Front View - Server 150 Port View 151
© 2010 Apple Inc. All rights reserved. Apple Technician Guide About This Guide Mac mini (Mid 2010) Mac mini (Mid 2010) and Mac mini Server (Mid 2010)
Mac mini (Mid 2010) Basics — Manual Updates 72010-10-27 Manual Updates Update 29 October 2010 Troubleshooting: • Updated Symptom Charts for symptoms: • Ethernet Port/Device Issue • SD (Secure Digital) Memory Card Not Recognized By System Take Apart: • Updated the Logic Board and Hard Drive take apart chapters with more procedural detail, highlighting the attention needed to avoid damaging logic board cables and sockets during removal. Update 3 August 2010 Take Apart: • Added information and replacement procedures for thermal sensors to the General Information, Hard Drive, Optical Drive and Views chapters. • Added additional graphic to Memory chapter showing a pulling action with fingers to verify fully seated memory. Apple Technician Guide introduced 15 June 2010 This manual covers the two Mac mini products developed in Mid 2010: • Mac mini (Mid 2010) • Mac mini Server (Mid 2010) Feedback We want your feedback to help improve this and future Technician Guides! Please email any comments to: [email protected]
© 2010 Apple Inc. All rights reserved. Apple Technician Guide Basics Mac mini (Mid 2010) Mac mini (Mid 2010) and Mac mini Server (Mid 2010)
Mac mini (Mid 2010) Basics — Overview 92010-08-31 Overview Introducing the Mac mini (Mid 2010) with a completely new slimline aluminum housing design, HDMI port, SD card slot, integrated power supply, and easy access to memory and internal parts. This manual covers the two Mac mini products developed in Mid 2010: • Mac mini (Mid 2010), shown above on left • Mac mini Server (Mid 2010), shown above on right The Mac mini (Mid 2010) is a follow-on product to the Mac mini (Late 2009). • Main changes from the previous model (Mac mini (Late 2009)) are: • Easy customer-installable RAM access • Logic board assembly removal requires a special tool: - Logic board removal tool: 922-9588 • HDMI port (instead of Mini-DVI) • SD card slot • 4 USB ports (instead of 5) • No Interconnect board • Internal power supply • Take Apart: • Take apart method is completely different • All parts are new and specific to the Mid 2010 • No-tool access through the bottom cover • A new tool is required to remove the logic board assembly
Mac mini (Mid 2010) Basics — Overview 102010-08-31 Identifying Features The Mac mini (Mid 2010) computer features include: • Low-profile housing design • Service access is through the bottom cover, which is removed without tools. • HDMI port • SD card slot • 4 USB ports • Internal power supply • Increased processor speeds: -2.4 GHz Dual-Core -2.66 GHz Dual-Core (CTO and Server) • NVDIA GeForce 320M graphics • Memory: -2GB -4GB (CTO) -8GB (CTO and Server) • Hard drives: -320 GB, SATA, 5400 -500 GB, SATA, 5400 (CTO) -dual 500 GB SATA, 7200 (Server) • Mac OS X Snow Leopard Product Configurations To confirm the configuration from the Apple menu, choose About This Mac. The processor listing will show the speed of the processor followed by the processor type. For product configurations, refer to Apple Support Tech Specs: http://support.apple.com/ specs/