Amanda Work Group Manual

Chapter 13: Configuration Reference 211
range1_key
range2_key
range3_key
range4_keyIf you buy a third-party application that was customized for Amanda using the Token 
Programming Language, you import the mailboxes programmed for that application 
with the import utility. 
Then, to activate that application, you set one of these parameters to the activation key 
(or range key) that allows Amanda to use those mailboxes. For more information, con-
tact an Amanda Company sales representative. 
The default...

212 Installing [email protected]/Windows
record_menuControls Amanda’s use of prompts and menus before and after recordings.
True or False. The default is True.
When True, Amanda checks the values of begin_rec_prompt and end_rec_menu to de-
termine what to say.
When False, Amanda does not prompt the caller to leave a message at the tone nor the 
user to record a greeting at the tone. Amanda also does not play the post-record menu 
that allows the caller or user to review and re-record.
The default appears...

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rotaryControls the detection of rotary digits.
True or False. The default is False.
When True, Amanda detects rotary digits.
When False, Amanda does not detect rotary digits.
N
OTE:Only rotary digits 3(9 and 0 are currently detected on the Brooktrout 2132 
and 4132 boards. Therefore, if you plan to use this feature, make sure that 
all your mailboxes exclude the digits 1 or 2. Also, there are no * and # signs 
on rotary phones, therefore setting this to True...

214 Installing [email protected]/Windows
short_direct_sendThe direct message mailbox (usually 998) is for leaving messages for any Amanda user. 
It does not ring that user’s extension. After entering 998, the caller is asked for the des-
tination mailbox then leaves his message. 
This parameter controls how Amanda identifies the user before the message is left. This 
confirms that the caller entered the mailbox that he intended to.
True or False. The default is False.
When True, the caller hears “You...

Chapter 13: Configuration Reference 215
tmo_dir_transferControls whether the caller hears the 411 directory information prompt with the instruc-
tions about how to be transferred to an extension. If the value is 0, the prompt is not 
played. If you use a number greater than 0, Amanda waits that number of seconds for a 
response from the caller. The default is 2.
The prompt after each match is: “To be transferred to this extension, press *. Otherwise, 
press # to continue.”
If you are selecting a...

216 Installing [email protected]/Windows
tmo_menuThe amount of time Amanda waits before repeating a menu when no selection is made. 
Number of tenths of seconds from 1 to 99. The default is 20 (2.0 seconds).
The default appears in install.cfg as:
set tmo_menu 20
tmo_pickupThe minimum amount of time Amanda waits between an on-hook and off-hook event.
Number of tenths of seconds from 1 to 99. The default is 20 (2.0 seconds).
The default appears in install.cfg as:
set tmo_pickup 20
tmo_queueThe number of...

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tmo_xferThis parameter is required only for telephone switching systems, such as Comdial DXP 
and Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also 
dtmf_action.
treat_rna_as_busyAllows you to treat ring-no-answer (RNA) calls as busy calls. In certain environments 
(such as Automatic Call Distributors—ACDs), combining this configuration parameter 
with auto_queue allows you to queue all unanswered calls, not just busy calls. The other 
way...

218 Installing [email protected]/Windows
user_logIf you provide a file name, Amanda creates that file and logs:
The date, time, and mailbox when any mailbox is accessed by DTMF. For example, 
whenever a caller enters a mailbox, that information is logged.
The file can be analyzed later for call distribution and access to mailboxes by date, day, 
and time.
The default is to not log data (because no file name is provided). We recommend using 
USER.LOG.
See also msg_log.
The default appears in install.cfg...

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Per Port Settings
ParameterDescription
box_grtDetermines what greeting the caller hears first. This is set per Amanda telephone port by 
assigning a mailbox to the port. Greeting 1 for that mailbox is the greeting that the caller 
hears. By default, all ports are assigned 990, the Company Greeting mailbox.
The defaults appear in install.cfg as:
set box_grt 990 n 
where 990 is a mailbox and
where n is a port number from 1 to 24.
box_idxSets the mailbox for the...

220 Installing [email protected]/Windows
n_ringsSets the number of rings that Amanda waits before answering a call on a given port. To 
have port 7 answer after the second ring use 
n_rings 2 
for port 7. This is useful for 
those telephone switching systems that do not allow incoming lines to ring in a station 
hunt group or do not provide delayed ringing. Also, it may be used to set up backup an-
swering for a secondary attendant operation. 
The rings range from 0 to 9.
N
OTE:There is a side-effect....