Amanda Work Group Manual

Chapter 13: Configuration Reference 191
always_report_queue_
positionIf a caller is on hold and is not the first in the queue of callers waiting for a busy exten-
sion, Amanda lets the caller know where he or she is in the queue. Amanda plays, “There 
are n calls ahead of yours.” just prior to playing the on-hold music. This configuration 
parameter determines whether the caller is notified that he or she is the first in the on-
hold queue.
True or False. The default is False.
If True, Amanda plays,...

192 Installing [email protected]/Windows
beep_freqSpecifies the connect tone’s frequency in Hertz (Hz). 
The range is 300 to 3300. The default is 400.
The default appears in install.cfg as:
set beep_freq 400
beep_volumeSpecifies the volume of all beeps. 
The range is 0 to 32767. The default is 4096, which is a “normal” volume.
The default appears in install.cfg as:
set beep_volume 4096
begin_rec_promptWhen record_menu is True, this parameter controls whether the caller hears Amanda 
prompts or only a...

Chapter 13: Configuration Reference 193
caller_idThe number of seconds that the system waits for caller ID information after receiving a 
ring indication on the line and before answering the all.
The range is from 0 to 255. 0 means that caller ID information is not expected and is the 
default.
The captured data appears in the Subject line for outside calls reviewed with Amanda 
Messenger and Amanda Unified Messenger.
The default appears in install.cfg as:
set caller_id 0
cancel_busy_holdDetermines...

194 Installing [email protected]/Windows
create_lockedControls whether or not new mailboxes are locked when the mailbox template (usually 
mailbox 997) is locked. The administrator (using mailbox 999 and the telephone) can 
lock the template (and other mailboxes) using one of the system administration param-
eters. This prevents callers from logging into the mailbox template. 
True or False. The default is False.
When True, new mailboxes created from the template are initially locked if the template 
is...

Chapter 13: Configuration Reference 195
did_dtmfIndicates what kind of integration digits Amanda reads when did_mode is True. 
True or False. The default is True.
When True, Amanda expects either MF or DTMF digits. 
When False, Amanda expects the digits as pulse.
See also did_mf and did_mode.
The default appears in install.cfg as:
set did_dtmf true
did_mfDetermines what kind of integration digits Amanda reads when did_dtmf is True and 
did_mode is True. Otherwise, Amanda ignores this parameter.
True or...

196 Installing [email protected]/Windows
diskwarnWhen Amanda has only the specified percentage of disk space left, the system executes 
Disk notification record (if there is one) for mailbox 999. The notification record may 
call you at home, call your extension, call your pager, and so forth. For example, use 20 
to have Amanda notify you when the remaining disk space falls below 20. 
Number (for a percentage). The range is from 1 to 99. The default is 20.
See also tmo_disk.
The default appears in...

Chapter 13: Configuration Reference 197
 (cont.)
dtmf_action
dtmf_busy
dtmf_dnd
dtmf_ring
dtmf_xfer
tmo_xferdtmf_dndThis sequence of digits means that the extension is in Do Not Disturb 
mode. Amanda treats the call as though it were not answered (RNA). 
The default is an empty string (no digit).
dtmf_busyThis sequence of digits means that the extension is busy so Amanda 
performs no PCPM. The default is an empty string (no digit).
dtmf_ringThis sequence of digits causes Amanda to stop waiting or to...

198 Installing [email protected]/Windows
dtmf_detectHow long a DTMF tone must play for Amanda to recognize that it has occurred. 
Number from 2 to 6, each representing 16 ms. (For example, 3 equals 48 ms or .048 sec-
onds.) The default is 0.
Zero means to use the default. The default is 3 (.048 seconds). 
When non-zero, both Brooktrout’s DTMFDetect and DTMFDelay channel parameters 
are set to that value. 
The default appears in install.cfg as:
set dtmf_detect 0
dtmf_dlyControls the amount of time between...

Chapter 13: Configuration Reference 199
dtmf_onControls how long Amanda plays each DTMF tone. 
Number in hundredths of seconds. The range is from 10 to 90. The default is 20 (.2 sec-
onds). 
The default appears in install.cfg as:
set dtmf_on 20
dtmf_ringThis parameter is required only for telephone switching systems, such as Comdial DXP 
and Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also 
dtmf_action.
dtmf_xferThis parameter is required only for telephone switching systems,...

200 Installing [email protected]/Windows
fast_forwardAllows you to use an alternate TUI (telephone user interface) for forwarded messages.
True or False. The default is False.
When True and a user forwards a message, the alternate TUI asks you for the destination 
mailbox number, confirms your choice by playing that mailbox owner’s name and ex-
tension recording, and asks for a prefix. Then you hear the post record menu and your 
message is sent as you save it. This minimizes keystrokes when forwarding a...