Amanda Work Group Administrations 7 Xx Instructions Manual

Appendix A: Setup Sheets 221
    Setup Sheets
Notification Records
System actions to notify users of calls or messages in addition to ringing their extensions.
N
OTE:What do you dial to get an outside line? ____________
NameMailbox
(Mail-
box)Notify Method
How will the user be notified?
Voice, Message Lights, Pager, 
Relay, etc.
Notification Number 
(Variable)
Number or instructions 
for notification
(Pager, Extension, etc.)
Mary W.130Pager: 9, %V W(3,P)-% U#18005551212
—Master Copy—
      Make copies of...

222 Administering [email protected]/DOS 

Appendix B:
Glossary
Telephony terms, such as station side, CO, single-line, hunt group, pilot number, pickup 
group, coverage path, hookflash, call forward ring-no-answer, call forward busy, DTMF, 
and tone patterns.
RJ-XXRegistered Jacks. Telephone and data plugs that are reg-
istered with the Federal Communications Commission 
(FCC).
RJ-11Telephone jack (or plug) commonly used to connect 
telephones, modems, and fax machines. The red and 
green pair carry the conversation for one line. The black 
and...

224 Administering [email protected]/DOS
alphanumeric characterA letter from the alphabet (A–Z, a–z), a space, or a digit 
(0–9).
analog telephoneSingle line telephone or 2500 set (as opposed to digital), 
the type of telephone most often seen in residential units. 
In a commercial setting, analog phones must be connect-
ed to analog (single line) ports (jacks) which can be lim-
ited or unavailable. All telephone ports must be 
connected to analog (single line) ports off the telephone 
switching system....

Appendix B: Glossary 225
cadenceA repeating cycle of ON and OFF tones such as ring, 
busy, fast busy.
call accountingAlso called SMDR. A system used to record information 
about telephone calls, organize that information, and 
create reports. The information gathered usually in-
cludes what extension the call is coming from, what cir-
cuit is used for the call, when the call started, how long 
it lasted, and the purpose of the call (usually what client 
or project should be billed). Requires a computer,...

226 Administering [email protected]/DOS
c-like escape sequenceAny sequence of characters within a string which starts 
with a \. This refers to the C programming language de-
veloped at Bell Labs.
CO Telephone Company Central Office
componentEvery message contains one or more components. Com-
ponents “define” a message. For example, if a message 
is forwarded from another mailbox with a Message Pre-
fix attached, that message contains two components. 
Similarly, if that message is then forwarded to...

Appendix B: Glossary 227
dedicated notificationWhen the first port of Amanda is set aside for notifica-
tion only. It is displayed as 1/N (as opposed to 1/A) on 
the Main Screen of a standalone Amanda system. The 
port description is displayed as Notify (as opposed to 
Answer) on the Amanda Monitor.
The extension connected to port 1 of Amanda must have 
outside access so that pager notification can be success-
ful. You must make sure that no incoming calls are rout-
ed to port 1 and instead port 2 is...

228 Administering [email protected]/DOS
direct message codeA mailbox (usually mailbox 998) which functions as a 
code to skip the transfer to a user extension and go di-
rectly to the current greeting for that user. For example, 
entering 998#185# causes the caller to hear the current 
greeting for mailbox 185. The caller can then press # 
twice to skip the greeting and go directly to the recording 
mode. Additionally, if you set the short_direct_send pa-
rameter in the System Configuration Options to...

Appendix B: Glossary 229
DTMFDual Tone Multi Frequency (Touch Tone) tones gener-
ated by most phones when you dial a telephone number. 
However, the fact that a telephone has a dial pad with 12 
keys (0–9,*,#), does not guarantee that it can generate 
DTMF.
edit blockA solid colored, or reversed video block seen on the 
screen (selecting the field or the line you are editing) 
within Amanda or the Setup utility.
employee directory mailboxIf you designate a mailbox using the box_idx configura-
tion...

230 Administering [email protected]/DOS
floppy disk driveA storage device, typically referred to as the A or B 
drive, capable of reading and writing information to dis-
kettes (3.5-inch or 5.25-inch). Amanda and its associat-
ed utilities are distributed on 3.5-inch 1.44 MB diskettes 
only. Therefore, the PC designated for Amanda must 
have at least one 3.5-inch 1.44 MB floppy disk drive (A 
or B).
general protection faultA fault that can cause a program to crash or produce an 
incorrect result. The...