ADT Security Services Medical Alert Plus User Manual

Medical Alert Plus System User Guide 
21  Can I replace the Wristband strap? 
Yes, you may replace the strap with a standard watch band of your choice. 
How far away from the Base Station will my Help Buttons work? 
Your  Help  Buttons  will  work  within  a  range  of  600  feet  from  your  Base  Station. 
However,  you  can  verify  the  distance  that  they  cover  around  your  house  by 
performing a range test. 
Can I speak into my Help Button? 
No, you can communicate with the monitoring center...

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  ADT ®
 Health Customer Support 800.568.1216  What happens if I push my Help Button but cannot get to the Base 
Station?  
If you push your Help Button, stay where you are. An emergency operator will vocally 
communicate with you through your Base Station. 
How do the Emergency Responders know where I am? 
ADT  can  only  dispatch  emergency  responders  to  the  home  address  that  you 
provided  when  you  filled  out  the  ADT  Home  Health  Service  Agreement.  The 
Emergency Operator does not...

Medical Alert Plus System User Guide 
23  Can two peo
ple in the same household both use the system? 
Yes, multiple  Help  Buttons  can be  used  on a single  system  or  a Help  Button can be 
shared. Call ADT  at 800.568.1216 for  more information.  What 
if I moved or  my personal information  has changed? 
Please call ADT at 800.568.1216  any time  there are any changes  to your personal 
information,  including changes  to your address and phone number. 
How will Emergency Responders get into my...

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  ADT ®
 Health Customer Support 800.568.1216  Compliance Statements 
FDA Statement 
This  system  complies  with  regulation  21CFR  820  of  the  FDA  Current  Good  Manufacturing 
Practice.  The  FDA  is  the  official  regulatory  agency  of  all  food,  dietary  supplements,  medical 
devices, cosmetics and veterinary products in the United States. 
FCC Statement 
This  device  complies  with  Part  15  of  the  FCC  Rules.  Operation  is  subject  to  the  following 
two conditions: 
(1) This...

Medical Alert Plus System User Guide 
25  15.105(b) 
This  equipment  has  been  tested  and  found  to  comply  with  the  limits  for  a  Class  B  digital 
device,  pursuant  to  part  15  of  the  FCC  rules.  These  limits  are  designed  to  provide 
reasonable  protection  against  harmful  interference  in  a  residential  installation.  This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and 
used  in  accordance  with  the  instructions,  may  cause...

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  ADT ®
 Health Customer Support 800.568.1216  RF Exposure Information 
This device meets the government’s requirements for exposure to radio waves. This device 
is  designed  and  manufactured  not  to  exceed  the  emission  limits  for  exposure  to  radio 
frequency  (RF)  Energy  set  by  the  Federal  Communication  Commission  of  the  U.S. 
Government.  This  device  complies  with  FCC  radiation  exposure  limits  set  forth  for  an 
uncontrolled environment. 
Contact ADT 
ADT  agents  are...

Medical Alert Plus System User Guide 
27  Technical Specifications 
Digital   Cellular Base Station    
Dimensions   ( WxLxH ) :   7” x 5.5” x 3” (180mm x 140mm x 75mm)  
Weight:   15.2oz (431g)  
Power:   115VAC / 5VDC, 3000 mA  
Backup  Battery:   4.2VDC, 3000 mA  
Backup Battery Life:   Up to 30 hours  
Signal Frequency:   433 MHz  
Range:   Up to 600 feet line of sight between the Help Button and 
the Base Station  
Operating Temp:  
14 ° F to 122 ° F ( – 10 ° C to +50 ° C)   

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  ADT ®
 Health Customer Support 800.568.1216  Legal Information 
Manufactured for ADT LLC dba ADT Security Services, Boca Raton FL 33431. 
An  ADT  Medical  Alert  System  is  not  an  intrusion  detection  or  medical  device  and  does  not 
provide  medical  advice,  which  should  be  secured  from  qualified  medical  personnel.  Fall 
detection is only available on Medical Alert Plus and Mobile Emergency Response Systems. 
The  System  and  Services  rely  on  the  availability  of  cellular...