ADT Security Services Medical Alert Plus User Manual

							 AD T ®
  H e alth  
Medical Alert Plus System  
User Guide   
						

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ADT ®
 Health Customer Support 800.568.1216  Table of Contents 
Introduction 
.....................................................................................................................................................  3 
Connecting the Medical Alert Plus Base Station  .................................................................................... 6 
Step 1. Select a Location  ..................................................................................................................................  6 
Step 2. Plug in the Power Cord  ........................................................................................................................  7 
Step 3. Turning on the Base Station  ...............................................................................................................  8 
Step 4. Testing the Base Station  ..................................................................................................................  10 
Step 5. Testing the Help Buttons  .................................................................................................................  12 
Using the System  ........................................................................................................................................  13 
To call for help  ..................................................................................................................................................  13 
If you accidentally set off the alarm  .............................................................................................................  15 
Base Station Announcements  ......................................................................................................................  16 
Frequently Asked Questions  ....................................................................................................................  19 
Compliance Statements  ............................................................................................................................  24 
Contact ADT  .................................................................................................................................................  26 
Technical Specifications  ............................................................................................................................  27 
Legal Information  ........................................................................................................................................  28  
						

							Medical Alert Plus System User Guide 
3 Introduction 
Thank you for choosing the ADT ®
 Medical Alert Plus System. We welcome you to the 
ADT  family.  If  you  have  any  questions  please  call  our  support  team  at 
800.568.1216. They are available 24/7/365. 
The  Medical  Alert  Plus  System  is  comprised  of  a  Digital  Cellular  Base  Station  and  a 
wireless  Emergency  Help  Button  (Wristband,  standard  Neck  Pendant  or  Fall 
Detection  Pendant).  Because  the  connection  is  cellular,  the  Medical  Alert  Plus 
System does not require a home telephone line.   For assistance call:  
800.568.1216 
						

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ADT ®
 Health Customer Support 800.568.1216  What’s in the Box
  
						

							Medical Alert Plus System User Guide 
5 Medical Alert Plus Base Station Features  
						

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ADT ®
 Health Customer Support 800.568.1216  Connecting the Medical Alert Plus Base Station 
Please follow these simple steps to get the system set up and tested. 
Step 1. Select a Location 
Place the Base Station near the center of your home, such as your living room, 
family room or kitchen area.  
 Place the Base Station near an electrical outlet. 
 Do not  place the Base Station near any appliances that make noise. 
 Do not  place objects in front of the Base Station.   
						

							Medical Alert Plus System User Guide 
7 Step 2. Plug in the Power Cord 
Plug the power cord that is attached to the back of the Base Station into an 
electrical outlet that is not controlled by a light switch. Refer to the figure in 
Step 3.  To avoid accidentally turning off the Base 
Station, DO NOT plug it into an electrical outlet 
that is controlled by a light switch.  
WARNING  
To prevent electrical shock  please keep the system away 
from wet locations.   
						

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ADT ®
 Health Customer Support 800.568.1216  Step 3. Turning on the Base Station 
1.
Turn on the Base Station using the ON/OFF switch located on the back of the
unit. 
						

							Medical Alert Plus System User Guide 
9 If set up correctly,  

  The EMERGENCY and RESET buttons illuminate red and blue, respectively .  
   The display screen turns on.  
   The Base Station says “ SYSTEM READY.”  
   Within a few minutes of turning on the system, the Base Station obtains the date 
and time from the digital cellular network and displays it on the screen. 
Note:  You cannot set the date and time manually.  
2. Use the  – and + volume control (   ) buttons on the front of the unit below the
display screen if the voice is too loud or too soft.
3. Check the signal strength bars on the display screen to make sure that the Base
Station is connected to the digital cellular network. 
						

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  ADT ®
 Health Customer Support 800.568.1216  Step 4. Testing the Base Station  
Use  the  Test  button  on  the  Base  Station  to  make  sure  that  the  system  is  working 
without placing a call to an emergency operator.