Active Voice Repartee User Guide
Here you can view all the pages of manual Active Voice Repartee User Guide. The Active Voice manuals for Answering Machine are available online for free. You can easily download all the documents as PDF.
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15CHECKING AND LEAVING MESSAGESs Modifying a message by computer* With ViewMail, you can modify a voice message you have sent if the recipient has not opened it. ViewMail displays the message in your ViewMail mailbox until the person has opened it. If the message is still in your mailbox, simply open and modify it. With ViewMail for Microsoft Messaging, you can modify the message by phone or delete it and send a new message. For modifying message delivery options for an unopened message * This feature...
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16REPARTEE USER GUIDEs Canceling a message If the recipient has not heard your last message, the system lets you cancel it. You can then record a new message.To cancel a message by phone 1Start to leave another message to the same subscriber. 2If the subscriber has not yet heard your last message, the system asks if you want to review it. 3Enter 1 for Yes to review it. 4When you hear the message you want to cancel, enter 2 to interrupt it, then enter 1 to cancel it. SEE ALSO Modifying a message...
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17CHECKING AND LEAVING MESSAGESs Canceling a message by computer* With ViewMail or ViewMail for Microsoft Messaging, you can cancel a voice message you have sent if the recipient has not opened it. A message remains in your mailbox until the recipient opens it. To cancel a message by computer 1Select the message. 2Click “Delete.” With ViewMail for Microsoft Messaging, all unopened voice messages you have sent appear in the Unopened folder, which is located in the Sent Items folder.* TIP The Unopened...
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18REPARTEE USER GUIDEs Archiving a message To archive a message by phone 1While listening to a message, enter 2 to interrupt it. 2Enter 2 for No to avoid redirecting the message. 3Enter 1 for Yes to archive the message. SEE ALSO Online Help: ViewMail, Archiving and saving messages ViewMail for Microsoft Messaging, Saving a voice message temporarily ViewMail for Microsoft Messaging, ViewMail columns The system saves old messages for a set time (for example, until midnight). To keep a message for a longer...
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19CHECKING AND LEAVING MESSAGESs Archiving messages by computer* You can archive a message using ViewMail or ViewMail for Microsoft Messaging. When the number of archived days reaches zero, the voice message is deleted with other old voice messages. In the ViewMail mailbox, archived messages appear with an Archive icon that displays the number of days the voice message remains archived. With ViewMail for Microsoft Messaging, you can see how many days are left for an archived message by opening the voice...
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20REPARTEE USER GUIDEs Recording a conversation You can record a conversation by using either your phone or computer. Because the procedure for recording over the phone varies, depending on how the system is set up, ask your sys- tem manager for detailed instructions. When you use ViewMail on your com- puter, you can record a conversation by using the “Live Record” button. When you finish, the recorded message is placed in your voice mailbox. From there, you can review it, delete it, or add an in-...
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21CHECKING AND LEAVING MESSAGESs To record a conversation by computer 1Click “Live record.” 2The Live Record Message dialog box appears. To begin recording, choose “Live record.” 3Click “Pause” to stop recording temporarily. Click “Resume” to restart. 4To end the recording, click “Stop” or hang up. Or click “Cancel” to stop and erase the recording. 5To review the message, click “Play.” 6To send the message to your mailbox, click “Send.” 7If the Request Redirect dialog box appears, click “Yes” to forward...
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23s You can change these setup options for your personal mailbox by phone: •Greetings •Security code •Call transfer options •Call screening options •Call holding options •Message delivery options •Message groups •Recorded and spelled names Changing your mailbox setup When you make a change, the system leads you step by step through a series of simple yes-and-no questions. To make changes to your TeLANophy applications, refer to the application’s online Help.
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24REPARTEE USER GUIDEs Changing your greetings Callers hear a greeting before they leave a message. Your mailbox can have one of three greetings: standard, busy, or alternate. You can rerecord or switch between greetings only by phone. If you want to give your callers the option of activating your pager, add the following message to your greeting: “or press 1 to beep my pager.” Standard greeting The standard greeting plays when your extension is unanswered. A typical standard greeting is: “Hello, this is...