Active Voice Repartee User Guide
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5CHECKING AND LEAVING MESSAGESs To leave an identified subscriber message 1Call another subscriber. 2Follow the system’s instructions to leave a personal message. If the subscriber left you any new messages, the system asks if you want to hear them before you record your message.1Access your mailbox (see inside front cover). 2When asked to hear your new messages, press 2. When asked to leave any messages, press 1. 3Enter the subscriber’s extension number. Or using your phone’s keypad, press the lettered...
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6REPARTEE USER GUIDEs Sending a message by computer Depending on the optional TeLANophy applications on your system, you can use ViewMail, ViewMail for Microsoft Messaging, or GroupWise integration to send voice messages by computer. To send a message by computer 1If you are using ViewMail, click “Send.” If you are using ViewMail for Microsoft Messaging, click “New voice message.” 2Click “To” and then use the address book to select recipients’ names. 3Type in a subject and set delivery options as...
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7CHECKING AND LEAVING MESSAGESs With ViewMail for Microsoft Messaging, you can send a ViewMail message to another subscriber by using the ViewMail address book. You also can send a ViewMail message to someone outside the voice messaging system. When you use the Microsoft Messaging address book, the ViewMail message is sent as an e-mail message with an attached .wav file. With the E-mail Integration for GroupWise, you can leave a voice message as an attachment to an e-mail message. For composing and...
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8REPARTEE USER GUIDEs Leaving a group message You can leave a message for more than one subscriber. There are two ways to do this: • Leave the message for a message group. • Add names to the address list. A message group is a mailing list of subscribers and guests. Your system manager can create message groups or you can create your own message groups. To leave a group message by phone 1Access your mailbox (see inside front cover). 2When asked to leave any messages, enter 1. 3Spell the group name, or...
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9CHECKING AND LEAVING MESSAGESs Sending group messages by computer* With ViewMail and ViewMail for Microsoft Messaging, you can either choose more subscriber names or a group name from the ViewMail address book. Create your groups by phone or ask the system manager to create your groups for you. For addressing a message to multiple subscribers or message groups * This feature may not be available at your site.
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10REPARTEE USER GUIDEs Reviewing messages To review messages by phone 1Access your mailbox (see inside front cover). 2When asked to review old messages, enter 1. 3Follow the system instructions. TIP Enter 3 5 to skip to the next message or enterQto skip a message. Enter 3 7 to archive a message. SEE ALSO Online Help: ViewMail, Opening messages ViewMail for Microsoft Messaging, To set preferences for saving sent voice messages You can review old messages and archived messages by phone or by computer....
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11CHECKING AND LEAVING MESSAGESs Reviewing messages by computer* ViewMail and ViewMail for Microsoft Messaging list all of your opened (old) messages in your mailbox until the system deletes them at the set time, usually at midnight every night. To review an old message by computer 1Double-click the message. 2Use the VCR-style buttons to play the message. Old message Opened message * This feature may not be available at your site. New message New message
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12REPARTEE USER GUIDEs Redirecting a message The system lets you: • Redirect a message to another subscriber. • Record an introduction to the message. • Use special delivery options. The system does not let you redirect messages that are designated as private by the original sender.To redirect a message by phone 1While listening to a message, enter 2 to interrupt it. 2Enter 1 to confirm that you want to redirect the message. 3Follow the system instructions. Redirecting a message by computer* You can...
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13CHECKING AND LEAVING MESSAGESs For redirecting a message For redirecting the message to other subscribers, groups, or guestsTo redirect a message by computer 1Select the message. 2Click “Redirect.” 3Click “To” and then use the address book to select recipients’ names. 4Type in a subject and set delivery options as needed. 5Use the VCR-style buttons and your phone or a sound device to record an introduction. 6Choose “Send” to send your message.
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14REPARTEE USER GUIDEs Modifying a message Depending on system settings, you can use one or more of these message options after you record a message: • Modify the message. • Modify its delivery options. • Mark it for special delivery. • Redirect it to others.To modify a message by phone 1When asked about message options, enter 1. 2Enter 1 to modify the message. 3While modifying, you can enter 1 to add to the end of the message or 2 to listen to it. If you have a touchtone phone, you can enter # ## # #to...