3Com Nbx 100 And Ss3 Nbx Administration Guide

Auto Attendant371
This feature restores all of these prompts and greetings at the same time.
All other user-defined prompts are unaffected.
To restore greetings, select NBX Messaging > Auto Attendant > Restore 
AA Greetings. See the Help for procedures on restoring greetings.
Voice Application
Setup UtilityThe Auto Attendant Voice Application Setup utility provides a series of 
voice prompts to guide you in configuring your Auto Attendant. You can 
access the setup utility through any NBX Business...

372CHAPTER 6: NBX MESSAGING
4Enter the Auto Attendant password. The default password is 0000. 3Com 
recommends that you change this password.
0000 press 1 to assign actions to dial pad key, 9 to record 
greetings, schedules, change password
5Follow prompts to assign key pad button actions, record and play back 
greetings, change the schedule (morning, afternoon, and evening) and 
change the Auto Attendant password.
Testing the Auto
AttendantBefore using your system, 3Com strongly recommends that you...

Voice Profile for Internet Mail373
Voice Profile for 
Internet MailThe NBX system transmits Voice Profile for Internet Mail (VPIM) voice mail 
messages by attaching them to e-mail messages. The system then uses 
SMTP (Simple Mail Transfer Protocol) or ESMTP (Extended Simple Mail 
Transfer Protocol) to send the e-mail message and its VPIM attachment.
Using VPIM, users on an NBX system can send voice mail to a user on any 
voice mail system that is VPIM-compliant.
Using the NBX NetSet utility, you can...

374CHAPTER 6: NBX MESSAGING
Operations
ManagementThe Operations Management dialog box allows you to manage the 
queue of outgoing voice mail messages.
To select queue management parameters, select NBX Messaging > VPIM 
> Operations Management. See the Help for procedures on configuring 
queue management parameters.
Ta b l e 6 6
 contains a list of the fields within this dialog box along with a 
description of their purpose.
Some commands require that operations be stopped or started. For 
example, to...

Voice Profile for Internet Mail375
StatisticsThe Statistics window allows you to view the most recent statistics for 
voice mail messages.
To view statistics, select NBX Messaging > VPIM > Statistics. See the Help 
for information on viewing VPIM statistics.
Ta b l e 6 7
 lists the fields in this window and explains their purpose.
DestinationThe IP address and extension to which the voice mail 
message is to be sent.
If a message has multiple destinations, the first destination 
is listed, and three dots...

376CHAPTER 6: NBX MESSAGING
Advanced SettingsThe Advanced Settings dialog box allows you to control the behavior of 
SMTP and how it sends the e-mail messages with VPIM attachments.
To make SMTP settings, select NBX Messaging > VPIM > Advanced 
Settings. See the Help for information on SMTP settings.
Ta b l e 6 8
 lists the fields in this dialog box and describes their purpose.
Total messages queued 
for external deliveryThe number of messages in the queue for delivery 
outside the system.
Total messages...

Voice Profile for Internet Mail377
Table 68   VPIM Advanced Settings Dialog Box
FieldPurpose
SMTP OK responseDefinition: The amount of time that the local 
system waits for an acknowledgement of a From 
message.
Detail: After the local system sends a MAIL 
command specifying the sender of the message, it 
waits for acknowledgement from the other site. The 
acknowledgement is an OK message.
Minimum: 5 minutes
Default: 5 minutes
SMTP HELO responseDefinition: The amount of time that the local 
system waits...

378CHAPTER 6: NBX MESSAGING
SMTP DATA responseDefinition: The time that the local system waits for 
an acknowledgement of a DATA command.
Detail: After the local system has specified all of the 
recipient information, it sends a DATA command to 
indicate that it is ready to send the mail message 
itself. It then waits for the other site to acknowledge 
the DATA command.
Minimum: 2 minutes
Default: 2 minutes
SMTP DATA BUFFER responseDefinition: The time that the local system waits for 
acknowledgement of...

7
OPERATIONS
This chapter describes how to manage system-level operations for your 
NBX system. 
You can perform these operations from the NBX NetSet utility:
■Software Upgrade
■Reboot/Shutdown
■Manage Data
■Event Log
■Licenses
■Regional Software
■Third-Party Drivers
See the Help for the procedures for each function.
Software Upgrade3Com recommends that you install system software upgrades as soon as 
you receive them. After you install the software, you must reboot the 
system to initialize the new...

380CHAPTER 7: OPERATIONS
Additional considerations:
■When you upgrade the system software, do not enter any “cd...” 
commands using the terminal emulation software on a PC attached to 
the NBX Network Call Processor.
■Do not use the browser until the upgrade is complete. The upgrade 
may take a few minutes. When the software upgrade is complete, a 
new window, containing a confirmation message, appears in the NBX 
NetSet utility.
■At certain times during an upgrade, the Network Call Processor (NCP)...