Xerox Phaser 6180DN User Manual

Paper Jams
Phaser® 6180 Color Laser Printer
7-9
Paper Jams at the Fuser
1.Press the button and open the front cover.
2.Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper 
is torn, remove any scraps of paper remaining inside the printer.
Warning:Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
Caution:Prolonged exposure to light may damage the print cartridge.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-10 3.Open the cover of the fuser and remove the jammed paper.
4.Close the front cover.
When Long Paper Jams
When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed, then 
remove it in the proper way depending on the place that the paper jam occurs. 
Caution:If it is difficult to open the front cover, do not force it. Turn the power off 
immediately. Refer to the Xerox Support website, www.xerox.com/office/6180support
, for...

Paper Jams
Phaser® 6180 Color Laser Printer
7-11
Paper Jams at the Duplex Unit
1.Push the button and open the front cover.
Warning:Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
2.Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be 
found, go to the next step.
Caution:Prolonged exposure to light may damage the print cartridge.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-12 3.Hold the knobs of the transfer unit as shown in the following illustration and open the unit 
fully.
4.Remove the jammed paper. Confirm that there are no scraps of paper left inside the 
transfer belt unit.
5.Close the transfer belt unit.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-13 6.Close the front cover.
Paper Jams in the Optional Sheet Feeder
1.Open the trays until you find the jammed paper.
Note:Paper jammed in the lower tray can block the trays above it, preventing you from 
opening them. Look for the jammed paper sequentially, starting with the lowest tray.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-14 2.Remove all jammed and/or creased paper from the tray.
3.Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that 
there are no scraps of paper remaining inside the printer.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-15 4.Push the button and open the front cover. Confirm that there are no scraps of paper 
remaining inside the printer.
Caution:Prolonged exposure to light may damage the print cartridge.
Warning:Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
5.Close the front cover.
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Paper Jams
Phaser® 6180 Color Laser Printer
7-16 6.Insert the trays into the printer. Push the trays in until they stop.
Caution:Do not use excessive force on the tray. Doing so could damage the tray or the 
inside of the printer.
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Problems With the Printer
Phaser® 6180 Color Laser Printer
7-17
Problems With the Printer
If you encounter a problem with your printer, use the following table to troubleshoot and fix 
the problem. For additional troubleshooting information, see Getting Help on page 26.
Warning:Never open or remove printer covers that are secured with screws unless 
specifically instructed in the manual. A high voltage component can cause electric shock. Do 
not try to alter the printer configuration, or modify any...

Problems With the Printer
Phaser® 6180 Color Laser Printer
7-18
Print job sent but the 
light of the Ready 
indicator is not blinking 
or onIs the interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface. Make sure the protocol settings are 
correctly configured in CentreWare IS. See the Online Help for 
CentreWare IS.
Is the computer environment correctly set up?
Check the computer environment,...