Xerox Phaser 6180DN User Manual
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Paper Jams Phaser® 6180 Color Laser Printer 7-9 Paper Jams at the Fuser 1.Press the button and open the front cover. 2.Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Warning:Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. Caution:Prolonged exposure to light may damage the print cartridge. 6180-022 6180-028 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-10 3.Open the cover of the fuser and remove the jammed paper. 4.Close the front cover. When Long Paper Jams When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed, then remove it in the proper way depending on the place that the paper jam occurs. Caution:If it is difficult to open the front cover, do not force it. Turn the power off immediately. Refer to the Xerox Support website, www.xerox.com/office/6180support , for assistance. 6180-029 6180-027 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-11 Paper Jams at the Duplex Unit 1.Push the button and open the front cover. Warning:Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 2.Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step. Caution:Prolonged exposure to light may damage the print cartridge. 6180-022 6180-031 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-12 3.Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. 4.Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. 5.Close the transfer belt unit. 6180-032 6180-033 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-13 6.Close the front cover. Paper Jams in the Optional Sheet Feeder 1.Open the trays until you find the jammed paper. Note:Paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray. 6180-027 6180-034 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-14 2.Remove all jammed and/or creased paper from the tray. 3.Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. 6180-035 6180-036 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-15 4.Push the button and open the front cover. Confirm that there are no scraps of paper remaining inside the printer. Caution:Prolonged exposure to light may damage the print cartridge. Warning:Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. 5.Close the front cover. 6180-037 6180-038 Downloaded From ManualsPrinter.com Manuals
Paper Jams Phaser® 6180 Color Laser Printer 7-16 6.Insert the trays into the printer. Push the trays in until they stop. Caution:Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 6180-039 Downloaded From ManualsPrinter.com Manuals
Problems With the Printer Phaser® 6180 Color Laser Printer 7-17 Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Getting Help on page 26. Warning:Never open or remove printer covers that are secured with screws unless specifically instructed in the manual. A high voltage component can cause electric shock. Do not try to alter the printer configuration, or modify any parts. An unauthorized modification can cause smoke or fire. Caution:Probable causes of trouble are that the printer, computer, server or other hardware is not correctly set for the network environment you are using, or a printer restriction has been exceeded. Symptom Reason/Action No power Is the power to the printer turned off? Press the power button to the On position to turn on the power. Is the power cord disconnected or not securely connected? Turn off the power to the printer, and connect the power cord to the power outlet again. Then, turn on the power to the printer. Is the power cord connected to a power outlet with the correct voltage? Connect the printer exclusively to a power outlet with a suitable voltage and current rating. Is the printer connected to an uninterruptable power supply? Turn off the power to the printer, and connect the power cord to a suitable power outlet. Is the printer connected to a power strip shared with other high-power devices? Connect the printer to a power strip that is not shared with other high-power devices. Cannot print Is the light of the Ready indicator off? If so, this printer is offline or in the menu setting mode. See Main Components and Their Functions on page 2-2. Is there a message displayed on the control panel? Follow the message to correct the problem. See Control Panel Error Messages on page 7-21. Downloaded From ManualsPrinter.com Manuals
Problems With the Printer Phaser® 6180 Color Laser Printer 7-18 Print job sent but the light of the Ready indicator is not blinking or onIs the interface cable disconnected? Turn off the power and check the connection of the interface cable. Is the protocol configured? Check the port status of the interface. Make sure the protocol settings are correctly configured in CentreWare IS. See the Online Help for CentreWare IS. Is the computer environment correctly set up? Check the computer environment, such as the print driver. See Network Basics on page 3-1. Error indicator is on Is there an error message displayed on the control panel? Check the displayed message and correct the error. Error indicator is blinkingAn error that you cannot correct by yourself has occurred. Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. Refer to the Xerox Support website, www.xerox.com/office/6180support . Light of the Ready indicator is on and blinking but there is no print outputThere are jobs remaining in the printer. Cancel printing or force the remaining data to be printed. To forcibly print the job, press the OK button. To cancel the job, press the Cancel button. Top section of printed document is missing. The top and side margins are incorrect.Are the paper tray guides in the correct positions? Set the length guide and the width guides to the correct positions. See Loading Paper in Trays 2–3 on page 4-12. Check that the paper size on the print driver or the control panel is correctly set. See the Online Help for the print driver. See Setting Paper Types and Sizes on page 4-7. Check that the margin setting is correct on the print driver. (PCL only) See the Online Help for the print driver. Condensation has occurred inside the printerTurn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problem continues, refer to the Xerox Support website, www.xerox.com/office/6180support . Symptom Reason/Action Downloaded From ManualsPrinter.com Manuals