Xerox Phaser 6130N User Manual

Paper Jams
Phaser® 6130 Printer
7-7 3.Open the cover of the fuser and remove the jammed paper.
4.Close the front cover.
6130-094
6130-032
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Problems With the Printer
Phaser® 6130 Printer
7-8
Problems With the Printer
If you encounter a problem with your printer, use the following table to troubleshoot and fix 
the problem. For additional troubleshooting information, see Getting Help on page 7-16.
Warning: Never open or remove printer covers that are secured with screws unless 
specifically instructed in the manual. A high voltage component can cause electric shock. Do 
not try to alter the printer configuration, or modify any parts. An...

Problems With the Printer
Phaser® 6130 Printer
7-9
Print job sent but the 
light of the Ready 
indicator is not blinking 
or onIs the interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface. Make sure the protocol settings are 
correctly configured in CentreWare IS. See the Online Help for 
CentreWare IS.
Is the computer environment correctly set up?
Check the computer environment, such as the...

Problems With the Printer
Phaser® 6130 Printer
7-10
Paper cannot be fed. 
Paper jams.  
Multiple paper are fed. 
Paper is fed at an 
angle.  
Paper is wrinkled.Is the paper correctly loaded?
Load the paper correctly. For labels, transparencies, or envelopes, fan 
them well to allow air to enter between each sheet before loading.
Is the paper damp?
Replace with paper from a new ream.
The paper used is not suitable. 
Load the correct type of paper. See About Paper on page 4-5.
Is the paper tray set...

Problems With the Printer
Phaser® 6130 Printer
7-11
Enabling Options
If your options are not working, do the following to enable the options:
PostScript Driver
1.Select Start, select Settings, and then select Printers and Faxes.
2.Right-click on the printer and select Properties.
3.Click the Device Settings tab.
4.Under Installable Options, select Available for the option that you want to enable.
5.Click the OK button.
PCL Driver
1.Select Start, select Settings, and then select Printers and Faxes....

Control Panel Error Messages
Phaser® 6130 Printer
7-12
Control Panel Error Messages
This section describes the messages displayed on the control panel.
Messages About Supplies
XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), 
Black Toner (K), or fuser.
NNN indicates a numeric value. Message Condition/Reason/Action
Replace Fuser
010-351
Restart PrinterTime to replace the fuser.
Replace the old fuser with a new one.
010-359
Fuser Error
Restart PrinterThe fuser is...

Control Panel Error Messages
Phaser® 6130 Printer
7-13
Messages About the Printer and Other Items
Message Condition/Reason/Action
Jam at Manual Feed Slot
Check Manual Feed Slot
Open Front CoverPaper is jammed inside the manual feed slot.
Remove the jammed paper. Open and close the front cover. See 
Paper Jams on page 7-2.
Jam at Tray
Check Tray
Open Front CoverPaper is jammed inside the paper tray.
Remove the jammed paper. Open and close the front cover.
Jam at Exit
Open Front CoverPaper is jammed inside...

Control Panel Error Messages
Phaser® 6130 Printer
7-14
RAM Disk Full
Press OK ButtonRAM disk memory is full and cannot continue processing the 
current print job.
Press the OK button to clear the message, cancel the current print 
job, and conduct the next print job, if any.
Press the Cancel button to cancel the print job.
Press the Left Arrow button to open the 
Walk-Up Features 
menu and delete the current job.
To avoid this error in the future, do the following:
■Reduce the number of print pages, such...

Control Panel Error Messages
Phaser® 6130 Printer
7-15
NNN indicates a numeric value.
Restart Printer
116-NNNError NNN-NNN relates to printer problems.
Turn the printer off and then on.
Restart Printer
NNN-NNNThe Multi-Protocol Network Card (optional) is not installed 
correctly or is not working correctly due to damage or malfunction.
Reinstall the Multi-Protocol Network Card.
116-316
Restart PrinterAdditional memory (optional) is not installed correctly or is not 
working correctly due to damage or...

Getting Help
Phaser® 6130 Printer
7-16
Getting Help
This section includes:
 ■Control Panel Messages on page 7-16
■PrintingScout Alerts on page 7-16
■Online Support Assistant on page 7-16
■Web Links on page 7-17
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the control panel displays a message informing you of the...