Xerox Phaser 3635MFP User Manual

14 Troubleshooting 
Xerox Phaser 3635 User Guide215
Front Cover Area Jams
1.Press on both the front cover latches on the sides of the machine to open the 
front cover.
2.Remove the print cartridge and remove any jammed paper. 
3.Replace the print cartridge and close the front cover door.
4.Open the paper trays and remove any jammed paper. 
5.Close the paper tray.
Rear Cover Area (Duplex Area) Jams
1.Open the machine rear covers and release the green rear cover support. 
Remove any jammed paper in the...

14 Troubleshooting 
216Xerox Phaser 3635 User Guide
3.Carefully close the fuser door. Ensure there is an audible click as the fuser door 
latch slides back into position.
4.Close the rear cover door.
Document Jams
1.Remove all the documents from the 
document feeder and document 
glass. 
2.Lift the document handler cover and 
remover any jammed paper.
3.Close the document handler cover.
4.Re-order the documents as at the 
start of the job and reload. The 
documents will be recycled 
automatically to...

14 Troubleshooting 
Xerox Phaser 3635 User Guide217
Error and Fault Codes
If an abnormal condition arises in the machine or an incorrect operation is 
performed, a message indicating the nature of the error is displayed on the User 
Interface screen. 
Follow the on-screen prompts to correct the error.
If the fault persists, Power Off / Power On.
If the problem persists, call for service.
Errors & FaultsDescriptionSolution
Paper 
Fe e d e r
Door Open The back cover or front covers 
are not securely...

14 Troubleshooting 
218Xerox Phaser 3635 User Guide Toner Supplying Error Toner is not being supplied 
correctly.Check the Print Cartridge is installed 
securely. 
Invalid Print Cartridge The installed Print Cartridge is 
not a valid Xerox cartridge.Check the Print Cartridge and install 
a valid Xerox cartridge if necessary.
If problem persists, call for service.
OutputFull Stack Output tray full. Remove printed material from 
Output tray.
Staple Cartridge Not 
InstalledStaple cartridge not installed....

Xerox Phaser 3635 User Guide219
Numerics
2 Sided Scanning, Email 11 4
2-Sided Copying 47
A
Accounting
Foreign Device Interface 189
Network Accounting 188
Xerox Standard Accounting 189
Audio Line Monitor, Fax Setup 174
Auto Answer Delay, Fax Receive Settings 175
Auto Center, Image Shift 52
Auto Detect, E-mail 11 8
Auto Detect, Original Size 50
Auto Reduction, Fax Receive Settings 175
Automatic Redial Setup, Fax Setup 174
B
Background Suppression, Faxing 73, 83
Batch Send, Fax Setup 174
Book Copying 51...

Index 
220Xerox Phaser 3635 User Guide  Resolution Capability
 210
Telephone Line Type 210
Transmission Speed 210
FDI (Foreign Device Interface) 189
Foreign Device Interface 189
G
Group Directory Setup, Faxing 71, 82
H
Handler Specifications
Mixed Sizes 207
Paper Weights 207
Hole Punch Erase, Edge Erase 53
I
Image Quality, Copy 48
Image Shift, Copy 52
J
Jams, Paper 214
Junk Fax, Fax Receive Settings 176
L
Layout / Watermark, Print 153
Lighten / Darken, Faxing 73, 83
Line Configuration, Fax Settings 178...

Index 
Xerox Phaser 3635 User Guide221
Server Fax 59
Small Original Erase, Edge Erase 53
Software
Resets 185
Staple Cartridge 201, 203
Store Files 121
Store for Polling, Faxing 75
Store Job 57
Store to Mailbox, Faxing 77
Support and Supplies Numbers 196
T
Toll Save, Fax Setup 174
Tools, Menu 168
Transmission Header Text 175
Transparency Separators 55
U
USB 140
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Index 
222Xerox Phaser 3635 User Guide 
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