Xerox Phaser 3250DN User Manual

8.3   
3 Thoroughly shake the cartridge 5 or 6 times to distribute the toner 
evenly inside the cartridge. 
4 Hold the print cartridge by the handle and slowly insert the cartridge 
into the opening in the printer. 
Tabs on the sides of the cartridge and corresponding grooves 
within the printer will guide the cartridge into the correct position 
until it locks into place completely.
5 Close the front cover. Make sure that the cover is securely closed.
Caution
• Avoid reaching too far into the printer....

8.4   
4 Thoroughly shake the cartridge 5 or 6 times to distribute the toner 
evenly inside the cartridge. Doing so will help ensure maximum 
copies per cartridge. 
5 Remove the paper protecting th e print cartridge by pulling the 
packing tape.
6 Hold the print cartridge by the handle and slowly insert the cartridge 
into the opening in the printer.
Note
• Refer to the helpful pictures  on the cartridge wrapping paper.
Caution
• If toner gets on your clothing, wipe it off with a dry cloth and 
wash...

9.1   
9 Troubleshooting
This chapter provides helpful informat ion for what to do if you encounter 
an error while using your printer. 
This chapter includes:
• Clearing paper jams
• Troubleshooting checklist
• Solving general printing problems
• Solving print quality problems
• Common Windows problems
• Common PostScript problems
• Common Linux problems
• Common Macintosh problems
Clearing paper jams
When a paper jam occurs, the  Error LED lights orange. Open and close 
the front cover. The jammed...

9.2   
4 Pull the paper straight up and out.
5 Insert the trays back into the pr inter. Printing automatically 
resumes.
In the manual tray
1 Remove the jammed p aper from the printer.
2 Open and close the front cover.
3 Load media into the manual feeder, then the printer resumes.
3250-022
3250-015
Areas near the print cartridge
Caution
The fuser area is hot. Take care when removing paper from the 
printer.
1 Open the front cover and pull the  print cartridge out.
2 Remove the jammed paper by gently...

9.3   
In the paper exit area
1 Open and close the front cover. T he jammed paper is automatically 
ejected from the printer. 
2 Gently pull the paper out  of the output tray.
If you do not see the jammed paper or if there is any resistance 
when you pull, stop and go to the next step.
3 Open the rear cover.
4 Lower the rear guide assembly and remove the paper. Return the 
rear guide assembly to its original position.
5 Close the rear cover. Printing automatically resumes.
3250-016
3250-018
1
1guide...

9.4   
Duplex jam 1
1 Open the rear cover.
2 Lower the rear guide and remove the paper. Return the rear guide 
to its original position.
3 Close the rear cover. Printing automatically resumes.
Tips for avoiding paper jams
By selecting the correct media types,  most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on 9.1. 
•  Follow the procedures on 5.5. En sure that the adjustable guides are 
positioned correctly.
•  Do not overload the tray. Ensure  that the paper level...

9.5   
Troubleshooting checklist
If the printer is not working properly,  consult the following checklist. If the 
printer does not pass a step, follow the corresponding suggested 
solutions.
ConditionSuggested solutions
Make sure that the 
Online  LED on the 
control panel lights 
green. • If the 
Online LED is off, check the power 
cord connection. Check the power switch. 
Check the power source by plugging the 
power cord into another outlet.
Print a demo page 
to verify that the 
printer is feeding...

9.6   
The printer 
does not 
print.
(Continued) The printer may 
be configured 
incorrectly. 
Check the printer properties to 
ensure that all of the print 
settings are correct. 
The printer driver 
may be 
incorrectly 
installed. Reinstall the printer driver; See 
the Software 
Section. Try 
printing a test page.
The printer is 
malfunctioning. Check the LEDs on the control 
panel to determine if the printer 
is indicating a system error.
Printer 
selects print 
media from 
the wrong 
paper 
source....

9.7   
Pages print, 
but are 
blank. The print 
cartridge is 
defective or out of 
toner. Redistribute the print cartridge. 
See page 8.2.
If necessary, replace the print 
cartridge. See page 8.3.
The file may have 
blank pages. Check the file to ensure that it 
does not contain blank pages.
Some parts, such 
as the controller 
or the board, may 
be defective. Contact a service 
representative.
The 
illustrations 
print 
incorrectly in 
Adobe 
Illustrator. The setting in the 
software 
application is...

9.8   
Vertical lines If black vertical streaks appear on the page:
• The drum inside the print cartridge has 
probably been scratched. Install a new print 
cartridge. See page 8.3.
If white vertical streaks appear on the page:
• The surface of the LSU  part inside the printer 
may be dirty. Clean the LSU. See page 8.2.
Gray 
background If the amount of background shading becomes 
unacceptable, the procedures below may fix the 
problem.
• Change to lighter weight paper. See page 5.3.
• Check the...