Xerox Phaser 3250DN User Manual
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This manual is provided for information purposes only. All information included herein is subject to change without notice. Xer ox Corporation is not responsible for any direct or indirect damages, arising from or related to the use of this manual. © 2008 Xerox Corporation. All rights reserved. • Phaser 3250D and Phaser 3250DN are model names of Xerox Corporation. • Xerox and Xerox logo are trademarks of Xerox Corporation. • IBM and IBM PC are trademarks of Inte rnational Business Machines Corporation. • PCL and PCL 6 are trademarks of Hewlett-Packard company. • Microsoft, Windows and Windows Vista are either regist ered trademarks or trademarks of Microsoft Corporation. • PostScript 3 is a trademark of Adobe System, Inc. • UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc. • TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc. • All other brand or product names are trademarks of their respective companies or organizations. Downloaded From ManualsPrinter.com Manuals
Contents Safety Safety Introduction ................................................................................................................................................... 1.i Marks and Labels .............................................................................................................. ...................................... 1.i Radio Frequency Emissions ............. ....................................................................................................................... 1.i Laser Safety Introduction .................................................................................................... .................................... 1.i Operational Safety Information ... ............................................................................................. ................................ 1.i Maintenance Information .... .................................................................................................................................... 1.iii Product Safety Certification .................................................................................................. .................................. 1.iii Regulatory Information ........................................................................................................ ................................... 1.iii Product Recycling & Disposal ........ .......................................................................................... ............................... 1.iv Energy program compliance ................................ ................................................................................................... 1.iv EH&S Contact Information ............. ......................................................................................... ................................ 1.iv 1. Introduction Special features .............................................................................................................. ........................................ 1.1 Printer overview ........................................... ........................................................................................................... 1.2 Front view .................................................................................................................... ....................................... 1.2 Rear view ..................................................................................................................... ...................................... 1.3 Control panel overview ........................................................................................................ ................................... 1.3 Understanding the LEDs ........................................................................................................ ................................. 1.3 Finding more information ............ .......................................................................................... .................................. 1.4 Setting up the hardware .................................... ...................................................................................................... 1.4 Altitude adjustment ........................................................................................................... ...................................... 1.5 Changing the font setting ..................................................................................................... ................................... 1.6 2. Basic setup Printing a demo page .......................................................................................................... .................................... 2.1 Using toner save mode ......................................................................................................... .................................. 2.1 3. Software overview Supplied software ................................................................................................................................................... 3.1 Printer driver features ....................................................................................................... ...................................... 3.1 System requirements ........................................................................................................... ................................... 3.2 4. Network setup (Phaser 3250DN only) Introduction ............................................................................................................................................................. 4.1 Supported operating systems ........................... ...................................................................................................... 4.1 Using SetIP program ........................................................................................................... ................................... 4.1 5. Loading print media Selecting print media .............................................................................................................................................. 5.1 Supported sizes of paper .......... ......................................................................................................................... 5.2 Media sizes supported in each mode ................................................................................................................. 5.3 Guidelines for selecting and storin g print media .............................................................................. .................. 5.3 Loading paper ............... .......................................................................................................................................... 5.4 Using tray 1 or the optional tray 2 ........................................................................................... ........................... 5.5 Changing the size of the paper in tray 1 ...................................................................................... ...................... 5.5 Using the manual feeder ....................................................................................................... ............................. 5.6 Output tray information ...................................................................................................... .................................... 5.7 Downloaded From ManualsPrinter.com Manuals
6. Basic printing Printing a document ........................................................................................................... ..................................... 6.1 Canceling a print job ......................................................................................................... ...................................... 6.1 7. Ordering supplies and accessories Print cartridge ............................................................................................................... .......................................... 7.1 Accessories ................................................................................................................... ......................................... 7.1 How to purchase ............................................................................................................... ...................................... 7.1 8. Maintenance Cleaning the printer .......................................................................................................... ...................................... 8.1 Cleaning the outside of the printer ........................................................................................... .......................... 8.1 Cleaning the inside of the printer ............................................................................................ ........................... 8.1 Maintaining the print cartridge ............................................................................................... ................................. 8.2 Redistributing toner in the print ca rtridge ................................................................................... ........................ 8.2 Replacing the print cartridge ................................................................................................. ............................. 8.3 Printing a configuration page ...... ............................................................................................................................ 8.4 Maintenance parts ........... ....................................................................................................................................... 8.4 9. Troubleshooting Clearing paper jams ........................................................................................................... ..................................... 9.1 In paper feed area ....... .......................................................................................... ............................................. 9.1 Areas near the print cartridge .......................... ................................................................................................... 9.2 In the paper exit area ........................................................................................................ ................................. 9.3 In the duplex unit area ....................................................................................................... ................................. 9.3 Tips for avoiding paper jams ..... ......................................................................................................................... 9.4 Troubleshooting checklist ..................................................................................................... .................................. 9.5 Solving general printing problems ............................................................................................. ............................. 9.5 Solving print quality problems ................................................................................................ ................................. 9.7 Common Windows problems ..................................... ............................................................................................. 9.9 Common PostScript problems ................................ .............................................................................................. 9.10 Common Linux problems ..................................... ................................................................................................. 9.10 Common Macintosh problems ................................... ........................................................................................... 9.11 10. Installing additional memory Precautions to take when installing memory .................................................................................... .................... 10.1 Installing a memory module .............................. .................................................................................................... 10.1 Activating the added memory in the PS printer properties ............................................................................... 10.2 11. Specifications Printer specifications ........................................................................................................ ..................................... 11.1 12. Glossary Downloaded From ManualsPrinter.com Manuals
i Safety Safety Introduction Notices and Safety Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe operation of your machine. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox materials only. WARNING: Unauthorized alterations, which may include the addition of new functions or connection of external devices, may impact the product certification. Please contact your Xerox representative for more information. Marks and Labels Symbols All warnings and instructions marked on or supplied with the product should be followed. WARNING: This symbol alerts users to areas of the equipment where there is the possibility of personal injury. WA R N I N G: This symbol alerts users to areas of the equipment where there are heated or hot surfaces, which should not be touched. CAUTION: This symbol alerts users to areas of the equipment which require special attention to avoid the possibility of personal injury or damage to the equipment. WARNING: This symbol indicates a Laser is being used in the equipment and alerts the user to refer to the appropriate safety information. NOTE: This symbol identifies information that is being emphasized and is important for you to remember. Radio Frequency Emissions FCC Notices For The USA NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, purs uant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate r adio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to corre ct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment. EME Compliance for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe « B » est conforme à la norme NMB-003 du Canada. Laser Safety Introduction Laser Safety CAUTION: Use of controls, adjustments, or performance of procedures other than those specifie d in this guide may result in hazardous light exposure. This equipment complies with international safety standards and is classified as a Class 1 Laser Product. With specific reference to la sers, the equipment complies with laser product performance standards set by governmental, national, and international agencies as a Class 1 Laser Product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Operational Safety Information Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Downloaded From ManualsPrinter.com Manuals
ii To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These • Always follow all warnings and instructions that are marked on or supplied with the equipment. • Before cleaning this product, unplug the product from the electrical outlet. Always use materials specif ically designated for this product, the use of other materials may result in poor performance and create a hazardous situation. • Do not use aerosol cleaners, t hey may be explosive and flammable under certain conditions. • Always exercise care when movi ng or relocating equipment. Please contact your local Xerox Service Department to arrange relocation of the copier to a location outside of your building. • Always locate the machine on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the machine. • Always locate the machine in an area that has adequate ventilation and room for servicing. • Always unplug this equipment from the electrical outlet before cleaning. • NOTE: Your Xerox machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. • WARNING: The metallic surfaces in the fuser area may be hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces. Do Not Do These • Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal. • Never attempt any maintenance func tion that is not specifically described in this documentation. • Never obstruct ventilation openings . They are provided to prevent overheating. • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never push objects of any ki nd into the ventilation openings. • Never override or cheat any of the electrical or mechanical interlock devices. • Never place this equipment where people might step on or trip on the power cord. • This equipment should not be placed in a room unless proper ventilation is provided. Please cont act your local Authorized dealer for further information. Warning - Electrical Safety Information 1 The power receptacle for the machine must meet the requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice. 2 The socket outlet shall be installed near the equipment and shall be easily accessible. 3 Use the power cable that is supplie d with your machine. Do not use an extension cord or remove or modify the power cord plug. 4 Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 5 Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. 6 Do not place this equipment where people might step or trip on the power cable. 7 Do not place objects on the power cable. 8 Do not override or disable electrical or mechanical interlock devices. 9 Do not push objects into slots or openings on the machine. Electrical shock or fire may result. 10 Do not obstruct ventilation openi ngs. These openings are used to provide proper cooling to the Xerox machine. 11 Disconnect Device: The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the machine, disconnect the power cable from the electrical outlet. Electrical Supply 1 This product shall be operated fr om the type of electrical supply indicted on the products data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice. 2 WARNING: This equipment must be connected to a protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet. 3 Always connect equipment to a corr ectly grounded power outlet. If in doubt, have the outlet che cked by a qualified electrician. Disconnect Device The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. Downloaded From ManualsPrinter.com Manuals
iii Emergency Power Off If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact an authorized Xerox Service Representative to correct the problem: • The equipment emits unusual odors or makes unusual noises. • The power cable is damaged or frayed. • A wall panel circuit breaker, fuse, or other safety device has been tripped. • Liquid is spilled into the machine. • The machine is exposed to water. • Any part of the machine is damaged. Ozone Information This product produces ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Install the system in a well-ventilated room. Pr oviding the correct environmental parameters will ensure that the concen tration levels meet safe limits. If you need additional information about ozone, please request the Xerox publication Facts About Ozone (part number 610P64653) by calling 1-800-828-6571 in the United States and Canada. In other markets, please contact your local Xerox representative. Maintenance Information 1 Any operator product maintenance procedures will be described in the customer documentati on supplied with the product. 2 Do not carry out any maintenance on this product which is not described in the customer documentation. 3 Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performanc e of the equipment, and could cause a dangerous condition. 4 Use supplies and cleaning materials only as directed in this manual. 5 Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. 6 Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals. Consumables Information 1Store all consumables in accordance with the instructions given on the package or container. 2 Keep all consumables away fr om the reach of children. 3 Never throw toner, print cartridges or toner containers into an open flame. Product Safety Certification This product is certified by th e following Agency using the Safety standards listed; Regulatory Information Certification in Europe CE The CE mark applied to this product, symbolizes XEROXs declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the me mber states related to low voltage equipment. December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility. A full declaration of conformity, def ining the relevant directives and referenced standards, can be obtained from your XEROX Limited representative or by contacting: Environment, Heath and Safety Xerox Limited Bessemer Road Welwyn Garden City Herts AL7 1BU England, Telephone +44 (0) 1707 353434 WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (I SM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken. WARNING: Shielded interface cables must be used with this product to maintain compliance with Council Directive 2004/108/EC. Agency Standard Underwriters Laboratory Inc. UL60950-1 1st (2003) First Edition (USA/ Canada) Intertek ETL Semko IEC60950-1: 2001 First Edition Downloaded From ManualsPrinter.com Manuals
iv Product Recycling & Disposal USA & Canada Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html . If your product is not part of the Xerox program and you are managing its disposal, please note that the pr oduct may contain lead and other materials whose disposal may be regulated due to environmental considerations. For recycling and disposal information, contact your local authorities. In the Unit ed States, you may also refer to the Electronic Industries Alliance web site: www.eiae.org . European Union WEEE Directive 2002/96/EC Some equipment may be used in both a domestic/household and a professional/business application. Professional/Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life elec trical and electronic equipment subject to disposal must be managed within agreed procedures. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste. Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge. Please In some member states, when you purchase new equipment, your local retailer may be required to take back your ol d equipment free of charge. Please ask your retailer for information. Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information. Energy program compliance USA ENERGY STAR As an ENERGY STAR® partner, Xerox Corporat ion has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from gen erating electricity. Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/ print out, set at 15 minutes. A more detailed description of this feat ure can be found in the Machine Setup Section of this guide. EH&S Contact Information Contact Information For more information on Environment, He alth, and Safety in relation to this Xerox product and supplies, pl ease contact the following customer help lines: USA:1-800 828-6571 Canada:1-800 828-6571 Europe:+44 1707 353 434 Downloaded From ManualsPrinter.com Manuals
1.1 1 Introduction Congratulations on the purchase of your printer! This chapter includes: • Special features • Printer overview • Control panel overview • Understanding the LEDs • Finding more information • Setting up the hardware • Altitude adjustment • Changing the font setting Special features Your new printer is equipped with several special features that improve the print quality. You can: Print with excellent quality and high speed • You can print up to 1200 x 1200 dpi effective output. See the Software Section. • Your printer prints A4-sized paper at up to 28 ppm and letter-sized paper at up to 30 ppm. For duplex printing, your printer prints A4-sized paper at up to 14 ipm and letter-sized paper at up to 14.5 ipm. Handle paper flexibly • Manual tray supports one sheet of envelopes, labels, transparencies, custom-sized materials, postcards and heavy paper. • Standard 250-sheet tray supports plain paper. • 150-sheet output tray supports convenient access. Create professional documents •Print Watermarks . You can customize your documents with words, such as “Confidential”. See the Software Section. •Print Booklets . This feature enables you to easily print a document to create a book. Once printed, all you have to do is fold and staple the pages. See the Software Section. •Print Posters . The text and pictures of each page of your document are magnified and printed across the sheet of paper and ca n then be taped together to form a poster. See the Software Section. Save time and money • Your printer allows you to use toner save mode to save toner. See the Software Section. • You can print on both sides of the paper to save paper. See the Software Section. • You can print multiple pages on a single sheet of paper to save paper. See the Software Section. • You can use preprinted forms and letterhead with plain paper. See the Software Section. • Your printer automatically conserves electricity by substantially reducing power consumption when not in use. Expand the pr inter capacity • Your printer has 32 MB of memory which can be expanded to 160 MB. See page 10.1. • You can add a 250-sheet optional tray 2 to your printer. This tray lets you add paper to the printer less often. * Zoran IPS Emulation compatible with PostScript 3 •© Copyright 1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3 and OneImage are trademarks of Zoran Corporation. * 136 PS3 fonts • Contains UFST and MicroType from Monotype Imaging Inc. Print in various environments • You can print in Windows 2000/XP/2003/Vista . • Your printer is compatible with Linux and Macintosh . • Your printer comes with USB interfaces. 12 34 Downloaded From ManualsPrinter.com Manuals
1.2 Machine features The table below lists a general overvi ew of features supported by your printer. (I: Installed, O: Option, NA: Not Available) FeaturesPhaser 3250DPhaser 3250DN USB 2.0 (USB 2.0: Hi-Speed USB 2.0) II Network Interface (Ethernet 10/100 Base TX)NA I PCL EmulationII PostScript EmulationII Duplex printinga a. Printing on both sides of paper. II Printer overview Front view 1 output tray6 tray 1 2control panel7 optional tray 2 3expansion memory cover8 paper level indicator 4 front cover9 output support 5manual tray10 manual tray paper width guides 103250-039 9 3250-040 1 2 3 4 5 6 7 8 3250-037 * The figure above shows a Phaser 3250DN. Downloaded From ManualsPrinter.com Manuals