Xerox 6204 User Manual

Problem Solving
Xerox 6204 Wide Format Solution
User Guide7-9
Paper Jams
If paper jams occur, the machine stops and an alarm sounds. An error message also displays on the 
touch screen. Remove the jammed paper according to the message that is displayed.
Note 
Although a Copier/Printer model is pictured in the jam clearance descriptions that follow, the 
procedures for the Printer are identical. 
Paper Jams in Roll 1 or Roll 2
Paper Jams in Manual Feed Tray (Bypass).
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide 7-10
Paper Jams in Upper Unit
Paper James in Fuser Unit
Gently remove the paper, taking care not to tear it. If paper is torn while it is being removed from the 
machine, remove all torn pieces. Make sure that no paper scraps remain inside the machine.
If a paper jam message displays again after you have cleared the paper jam, paper is probably 
jammed at another location. Clear this by following the message’s instructions.
When you finish...

Problem Solving
Xerox 6204 Wide Format Solution
User Guide7-11
WARNINGS:
• When removing jammed paper, make sure that no scraps are left in the machine. A scrap of paper 
that remains in the machine could potentially cause a fire.
• If paper is wrapped around the heat roller, or the jammed paper is difficult or impossible to see, do 
not attempt to remove it yourself. Doing so may cause injuries or burns. Switch off the machine 
immediately and contact your Xerox Customer Support Center.
Notes
•Always...

Problem Solving
Xerox 6204 Wide Format Solution
User Guide 7-12
1. Open the front cover.
2. Pull out Roll 1or Roll 2.
3. Check the state of the jammed paper, and remedy as follows.
WARNING:Do not open the Roll 1 cutter cover or the Roll 2 cutter cover unless you are specifically 
directed to do so.
The jammed paper is already cut.
Remove the jammed paper.
Notes
•Gently remove the paper, taking care not to tear it.
•If paper is torn, check for any torn pieces of paper inside the machine.
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide7-13
The jammed paper is not cut.
Rotate the roll media to reel in the paper. Then, set the roll media again.
Notes
•Gently remove the paper, taking care not to tear it.
•If paper is torn, check for any torn pieces of paper inside the machine.
•For information about loading roll media, refer to the section on Loading Media. 
•Manually operate the cutter if necessary. Do not attempt to rewind the roll.
When the jammed paper is not clearly visible...

Problem Solving
Xerox 6204 Wide Format Solution
User Guide 7-14
4. Gently slide Roll 1 or Roll 2 until it is firmly in position.
5. Close the front cover.
Paper Jams in Manual Feed Tray (Bypass)
The following describes how to clear paper jams that occur in the Manual Feed Tray (Bypass).
1. Pull the paper toward you gently, and remove it.
Note 
Be careful not to tear the sheet.
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide7-15
Paper Jams in Upper Unit
The following describes how to clear paper jams that occur in the upper unit.
1. Lift up the upper unit release lever to open the upper unit.
WARNING:Never touch a labeled area on hot or sharp parts. You can get burned or injured.
  	

 
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide 7-16
2. Check the state of the jammed paper, and solve the problem as follows.
The following message is displayed.
Remove the jammed paper through the opening.
Note 
•Gently remove the paper, taking care not to tear it.
•If the paper is torn, make sure to remove all torn paper from the machine.
The following message is displayed.
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide7-17
Lift up the green knob (lever [A]), and remove the jammed paper from the paper feed path.
Lower the know (lever [A]) to its original position.
3. Close the upper unit.
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Problem Solving
Xerox 6204 Wide Format Solution
User Guide 7-18
Paper Jams in Fuser Unit
The following describes how to clear paper jams that occur in the fuser unit.
WARNING:Never touch a labeled area on hot or sharp parts. You can get burned or injured.
1. Lift up the upper unit releasing lever to open the upper unit.
2. Remove the jammed paper through the opening.
Notes
•Gently remove the paper, taking care not to tear it.
•If the paper is torn, make sure to remove all torn paper from the machine....