Vodavi Talkpath User Guide
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29 System Access Auto Attendant system access allows a mailbox user to set and edit the special features that come with the Automated Attendant. Access extension features through the Voice Mail Owner menu. The instructions below shows the Transfer Option se- lections for extensions. The infinite TalkPath™ automated voice processing transfers calls using sever- al methods. As a mailbox user you can change the method of transfer: 1. Dial the internal extension or outside phone number. 2. Enter your...
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30Unsupervised(Blind) - The call transfers im- mediately to the extension. In the event the call is not answered, the system does not forward the call or monitor the transfer. Supervised - If the call is not answered, it is forwarded and the voice system monitors the transfer. – Call Screening - When call screening is set, the system identifies callers before con- necting them. The Voice system prompt is similar to the following: You have a call from caller name. Press [1] to accept and [2] to have...
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31 Voice Note Pad The Voice Note Pad is like a programmable data base used to record information that you want to retrieve later. Information Groups - Information is stored by Groups -- which can be any number from 1-8. Names for information groups might be: – Home Phone Numbers – Todays Schedule – Grocery List – Business Numbers. Id - A subset of information in the group. Ids could be short numbers for different business- es, the first three initials of a family member name. Examples include: – ABC...
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32 To access the Voice Note Pad: 1. Dial the internal extension or outside phone number. 2. Enter your mailbox number. 3. Press [✳]. 4. Enter your password. 5. Press [6] at the Mailbox Main Menu to go to Extended Options. Press [2] to access the Voice Notepad. When you access Voice Note Pad, the system plays any existing Note Pad Group numbers and then prompts for a number. To select an Information Group: 1. Access the Voice Note Pad. System plays existing group names. 2. Select a Group Number (1-8). 3....
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33 To create an Information Group: 1. Enter new number + [#]. 2. Record an Information Group Title (for exam- ple: Business Phones) 3. When finished, press any key Modifying an existing group allows several options: – Creating note entries (IDs). – Changing an Information Group descrip- tion. – Deleting an Information Group. To create a new ID (example 222 for ABC Comp.): 1. Enter ID + [#]. 2. Record Entry (example: “ABC’s main num- ber is 555-1212”) 3. When finished, press [#]. To change Information...
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342. Press [1] to hear your recorded reminder again. Press [2] to record the reminder over again. Press [3] + [#] to delete the ID, Press [4] to append the ID, Press [#] to go back. IN252-00.fm Page 34 Tuesday, October 5, 1999 10:06 AM
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i Index A Automated Attendant: Call Transfer Options ............................... 29 System Access .......................................... 29 Voice Note Pad ......................................... 31 D Delete Lists ..................................................... 24 G Getting Started .................................................. 3 Greeting .......................................................... 10 Guest Instructions ........................................... 26 Guest Mailbox...
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ii S Send Message to Distribution List .................. 22 Sending a Message .......................................... 16 Special Keys ..................................................... 3 System Access .................................................. 6 T To record a new Standard Greeting ................ 12 V Voice Messaging ............................................... 4