Vodavi Talkpath User Guide
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9 Password Change your password to keep messages confidential and prevent unauthorized use of your mailbox. The password can be changed as often as you like. The password is a four digit number, unless set other- wise by the system administrator. Select a code that is easy to remember but is not obvious. For example, do not use “5555. However, the last four digits of your home telephone number might work well. If you forget the code, the administrator can reset the mailbox. Once set, change the security...
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10 Greeting The greeting is a personal message that callers hear when they dial a mailbox. The greeting usually tells the caller that you are not available, when you can be reached, and how to record a message. When you record a greeting, try speaking at a natural pace, per- haps just slightly faster than normal. As a mailbox owner there are several greeting types that you can record: Standard -Greeting that plays any time that you are away from the phone or your phone is busy. Temporary - Greeting...
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11 Instructing callers to “press any key” at the end of their messages allows them to select from a number of editing options: To send. To play the message. To cancel the message. To append to the message. To re-record the message. IN252-00.fm Page 11 Tuesday, October 5, 1999 10:06 AM
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12 To record a new Standard Greeting: 1. Access your Voice Mail. If you do not record a personal message, the system plays the following canned message, “At the tone, record your message, then press any key to finish recording or stay on the line and an operator will be with you momentarily”. For Personal Options. To edit any greeting type. To edit the standard greeting. To listen to the current greeting. To record the greeting Record your message. Press any key when finished recording. Repeat the above...
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13 Once the greeting has been recorded, you can: Press [1] to hear it. Press [2] to re-record. Press [3] to erase it. Press [#] to go back. IN252-00.fm Page 13 Tuesday, October 5, 1999 10:06 AM
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14 Retrieving Messages To retrieve messages: 1. Enter your mailbox number + [✳] + password. 2. Press [1] to retrieve a message. Message must be deleted or saved. When messages are retrieved, new messages are played back before previously saved messages, and they are played in the order they were received. The oldest message is played first. The diagram below shows the features available while you are reviewing the messag- es. Features can be accessed at any time. It is not necessary to wait until the end...
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15 In most cases, you probably delete the message. If you save it, be aware that the system automatically erases messages after a period of time. This “time” is called the retention period and is typically set to a week or so, but ask the system administrator to be sure. Forward - Allows you to pass the message along to another mailbox owner. To use this feature you must know the mailbox number of the person to forward the message to. You may then forward the message as is, or add your introductory...
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16 Sending a Message 1. Enter your mailbox number + [✳] + password. 2. Press [2] to send a message. 3. Record your message after the tone. When finished, press any key. The following options are now available: After you have finished recording and before you press [1] to send the message, you are given the following options: You may want to practice by entering your own mail- box number and sending yourself a message. IN252-00.fm Page 16 Tuesday, October 5, 1999 10:06 AM
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17 Reply To Sender 1. Enter your mailbox number + [✳] + password. 2. Press [1] to retrieve messages. 3. Press [5] to reply to the message. 4. Prompt: “Reply will be send to either Mailbox Name or Number”. 5. Press [#] to confirm or Press [✳] to cancel. 6. After the tone, leave your message. 7. After recording, press any key to end record- ing. 8. Press [1] to send the reply or use other send options. Reply to Sender allows the user to respond to a mailbox message. infinite TalkPath™ automatically sends...
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18 Mailbox State The mailbox State determines how the system handles a call when someone tries to leave a message. Usually, this means playing the called partys personal greeting and then prompting the caller to leave a message. However, several other feature selections allow the call to be handled differently: 1. Enter your mailbox number + password. 2. Press [8] for Personal Options. 3. Press [8] for Other options. 4. Press [2] for state. The system plays the cur- rent state and options. 5. Select the...