Vodavi Talkpath User Guide

							29
System Access
Auto Attendant system access allows a mailbox user to
set and edit the special features that come with the
Automated Attendant.  Access extension features
through the Voice Mail Owner menu.
The instructions below shows the Transfer Option se-
lections for extensions. The infinite TalkPath™
automated voice processing transfers calls using sever-
al methods. As a mailbox user you can change the
method of transfer:
1. Dial the internal extension or outside phone
number.
2. Enter your mailbox number.
3. Press [✳].
4. Enter your password.
5. Press [6] at the mailbox owner prompt.
Call Transfer Options
The instructions below shows the Transfer Option se-
lections. The infinite TalkPath™ transfers calls using
several methods. As a mailbox user you can change the
method of transfer:
1. Access mailbox using System Access instruc-
tions.
2. Press [1] to change Extension Settings.
3. Press [1] to set immediate Forward
Press [2] to set Blind (Unsupervised Transfer,
Press [3] to set Supervised Transfer.
When infinite TalkPath™ forwards a call to an exten-
sion the transfer can be:
Immediate Forward - Forwards the call im-
mediately to the mailbox without trying to
reach the extension.
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							30Unsupervised(Blind) - The call transfers im-
mediately to the extension. In the event the call
is not answered, the system does not forward
the call or monitor the transfer.
Supervised - If the call is not answered, it is
forwarded and the voice system monitors the
transfer.
– Call Screening - When call screening is set, 
the system identifies callers before con-
necting them. The Voice system prompt is 
similar to the following: You have a call 
from caller name. Press [1] to accept and 
[2] to have the system take a message. 
– Call Holding - Allows the mailbox owner to 
put a call on hold. 
– Call Screening and Call Holding - A mail-
box owner can set both of these option.  
When the call is screened there is an addi-
tional smart prompt to allow the owner to 
put a call on hold. 
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							31
Voice Note Pad
The Voice Note Pad is like a programmable data base
used to record information that you want to retrieve
later.
 Information Groups - Information is stored by
Groups -- which can be any number from 1-8.
Names for information groups might be:
– Home Phone Numbers
– Todays Schedule
– Grocery List
– Business Numbers.
 Id - A subset of information in the group. Ids
could be short numbers for different business-
es, the first three initials of a family member
name.  Examples include:
– ABC Company  -  222 (for ABC)
– Name - 6263 (the letters in Name)
– John - 5646 (Spells John)
An information group can have several IDs.  Make the
IDs numbers related to the type of information being
stored.
Extended
Options
Notepad
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							32 To access the Voice Note Pad:
1. Dial the internal extension or outside phone
number.
2. Enter your mailbox number.
3. Press [✳].
4. Enter your password.
5. Press [6] at the Mailbox Main Menu to go to
Extended Options.
Press [2] to access the Voice Notepad.
When you access Voice Note Pad, the system plays any
existing Note Pad Group numbers and then prompts for
a number. To select an Information Group:
1. Access the Voice Note Pad. System plays
existing group names.
2. Select a Group Number (1-8).
3. If Group Number selected already exists, then
the system goes to Modify Group.
Otherwise:
4. Record an Information Group Title (for exam-
ple: Business Phones). When finished, press
any key.
Other options:
5. Press the [#] to go back or
Press the [✳] to repeat the group names.
Once a group number is selected, the smart prompts
lead the user through creating a new group or modify-
ing an existing group.
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							33
To create an Information Group:
1. Enter new number + [#].
2. Record an Information Group Title (for exam-
ple: Business Phones)
3. When finished, press any key
Modifying an existing group allows several options:
– Creating note entries (IDs).
– Changing an Information Group descrip-
tion.
– Deleting an Information Group.
To create a new ID (example 222 for ABC Comp.):
1. Enter ID + [#].
2. Record Entry (example: “ABC’s main num-
ber is 555-1212”)
3. When finished, press [#].
To change Information Group description:
1. Press [1] + [✳].
2. Record a new Information Group description.
System goes back through this menu again.
To delete an Information Group:
1. Press [3] + [✳].
2. To confirm delete, press [#].
The entries or IDs in the individual Information Groups
can also be changed, deleted or heard over again.  Use
the following instructions to listen to your notes or to
change them.
To modify an Entry:
1. Enter ID + [#].
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							342. Press [1] to hear your recorded reminder
again.
Press [2] to record the reminder over again.
Press [3] + [#] to delete the ID,
Press [4] to append the ID,
Press [#] to go back.
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							i
Index
A
Automated Attendant:
Call Transfer Options  ............................... 29
System Access  .......................................... 29
Voice Note Pad ......................................... 31
D
Delete Lists  ..................................................... 24
G
Getting Started  .................................................. 3
Greeting .......................................................... 10
Guest Instructions  ........................................... 26
Guest Mailbox ................................................. 24
Guest Messages, Leaving  ............................... 26
I
Introduction ....................................................... 1
M
Mailbox State  .................................................. 18
N
Notification ..................................................... 20
Notification Type  ............................................ 20
P
Password ........................................................... 9
Personal Distribution List:
Adding and Deleting Entries  .................... 23
R
Record Name  .................................................... 7
Reply to Sender ............................................... 17
Retrieving Messages  ....................................... 14 
						

							ii
S
Send Message to Distribution List  .................. 22
Sending a Message .......................................... 16
Special Keys  ..................................................... 3
System Access  .................................................. 6
T
To record a new Standard Greeting  ................ 12
V
Voice Messaging ............................................... 4