Vodavi Starplus Triad S Installation Manual

							4-18 R emo te Syst em Mo nit or
Remo te Syst em Moni t or
General Overview
The Remote S ystem Monitor feature provides access to th e installed
sys te m for d iag nost ic purp ose s. The se capa bil i ti es be nefi t se rv ice
pe rson nel e nabling them to supp ort the end use r.
Di ffe re nt le ve ls of a c c ess , v ia pas swor d, all ows aut hor iz ed pe rs onnel t o
tr ac e , moni to r an d upl oad c r it ic a l i nfor mat ion dir ec t l y fr om th eSTA RPLUS
Tri ad- SSystem. Thisprovidesa moreaccurate meansof acquiringsystem
inf orma tion that lea ds to a quick resolu tion of problems th at may occur.
This is all done without interfering with ongoing call processing or
norm al sys te m op er at ion, and in many case s may be per for me d wi tho ut
a s ite visit. The optional 9600 baud modem is used for remo te access.
Cap abi li t ie s a ll owed and re se rv ed for th is hig h l eve l tr oubl es hoot ing
inc l ude t he foll owi ng:
†Monitor Mode
†Enable and Disable Event Trace
†Dump Tra ce Buf fer (up -load)
Mo ni t or Pa ss w or d
The Monitor feature, like Maintenance, is entered via a six-character
alphanumeric string. The password prompt is accessed by pressing the
 k ey at th e PC conne cte d to the MIS U. After the prompt disp lay s,
type the password, then press . Proper entry of the password
re sults in the mon> prompt. T he Main te nance pa ssword is: ET RAC E
The R emot e Moni tor feat ure i s i nte nde d for use on ly un der t he
gui dan ce an d ins tru ctio n by au thor ized per son ne l from VO DA VI
T ech nic al S upp ort. C are and caut ion mus t be obs er ve d whe n u si ng th is
fea ture a s pe rman en t damag e to th e software st ructu re ca n occu r. 
						

							Remote System Monitor 4-19
He lp M en u ( ? )
A convenient Help Menu is provided by typing [?],then pressing
. The fol low ing sc r ee n di spl ays :
Fi gure 4-5 : He lp M enu
Dump Memory Data
Threeoptionsallowthememorystructuretobedumpedforviewing.
Theoptionsareenteredasfollows:
c[c]–Dump CO Li ne memor y structur e
s[s]–Dump Station memory structure
d[a][a]–Dump a memory address structure
The da ta obtained from thes e comm ands is in he xade cima l form at
and is use d p ri mar il y for manuf act ure r- le vel s uppor t .
Pr ess t he E sc ke y to ab ort the Da ta Dump and re turn to themo n>prompt. 
						

							4-20 R emo te Syst em Mo nit or
Event Tr ac e Mo de
The T command ena ble s and d isa bles theSTA RPLUSTr iad-SSystem Trace
mode . W hil e the t ra ce m ode is en abl ed eve nt s f or the t ra ce d esi r ed
displays on the monitor, printer or PC connected to theSTARPLUSTriad-S
System.Toviewthecurrentstatusofthetracemodetype[t]andpress
 at the mon> prompt, the following screen displays:
Figure 4-6: TraceModeStatus
1. To enable an Event Trace, typet(space bar).
2. Indicate type of trace desired [d], where d is determined as follows:
†B = Boar d e vent t r ace (tr ace s e vent s ass ocia te d wi th PCB)
†M = Miscellaneous State event trace
†P=PulseCodedModulation(PCM)traceseventsassociatedwith
voi ce commun icati ons
†C = CO Li ne (LCOB) St at es (t race s eve nts as soci ate d w it h CO Li ne
activity) 
						

							Remote System Monitor 4-21
†S = Station (STA) States (traces events associated with Station
activity)
†E = E rr or Mes sage s (tr ace s e rr or mes sag es)
†Q = Que ue (QUE ) Ev ent s (tr ac es que ui ng e vent s: DT MF r ec e ive r,
UCD, LC R, e tc.)
†D = D evi ce Comma nd (tra ces command s to pe r iph er al dev ice s)
3. Enter the spe cif ic b oard, CO line or Station numb er of the tra ce
d esi r ed, or t yp e all whe n a ll boa rds , CO l ine s or St at ions ev ent s a re
desired.
00 1-0 12=COLineport
10 0-1 31= S ta ti o n l o c at io n
Al l = Al l B o ar ds, CO l i n es o r St at io n s
4. Press  to enable the trace. A screen similar to the following
displays:
Fi gure 4-7 : E nabl e Ev ent T race
5. To disableorturnoffaparticulartracemode,do not enteraspecific
b oar d, CO Li ne or St at ion Numbe r (e.g. ,tsto
d is abl e s ta ti o n e ve nt tr ac e). 
						

							4-22 R emo te Syst em Mo nit or
To have ev ent t ra ce s dis pl ayed on t he sc r ee n, e xit t he M ONi t or mode
by t yp ingXat th e m o n> pro m pt. A fte r exi t ing th e e ven t(s ), t he t rac e
be gins as shown inFigure 4 -8.
Modify Memory Command
The Modify Memory comma nd is forengineering useonly.
Exit the Monitor Mode
The E xit comma nd te rminates the current Monitor e nab le /d is able
se ssi on. I f E ve nt(s ) T race was or is st il l ena ble d, eve nt re cord s di sp lay only
after exiting the MONitor mode. The Exit command format is: mon> x
Fi g u re 4- 8: Eve nt T ra ce
Un les s ins tr ucte d by per so nne l at V odav i T e chni cal S up port, do no t
le av e the trac e mode en able d for e xte nde d time per iods . The
system dumps the requested event(s) tra ce which ma y use up
pa per o r fi ll me mory b uffers on th e col le cting dev ice . It is
recommended that the trace events be disabled (turned off) for all
e ve nt(s ) tr ace s be fore lea vin g the sy st em s ite u nle s s ot her wis e
in st ructe d by Te chn ical S up port.
Using this command can alte r or damage theTri ad- SS yste m operating
databas e which can resu lt in sys tem malfunction. If this occurs, power the
systemdownandre-initializethe database,thencompletely reprogram
the customer programmi ng data .
Sta 100: State= DIAL_TONE, Evt= Dial Pad (25), Data=7   Sta 100: State= DIALING, Evt= Dial Pad (25), Data=5     Sta 100: State= DIALING, Evt= Int Page (69), Data=8     Sta 100: State= PAGING, Evt= Dial Pad (25), Data=3      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=9      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=5      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=8      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=7      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=4      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=3      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=9      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=9      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=9      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=7      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=11     Sta 100: State= PAGING, Evt= Dial Pad (25), Data=3      Sta 100: State= PAGING, Evt= Dial Pad (25), Data=2      Sta 100: State= PAGING, Evt= Page T/O (150), Data=0     Sta 100: State= MISC_TONE, Evt= Dial Pad (25), Data=4   Sta 100: State= MISC_TONE, Evt= Dial Pad (25), Data=9   Sta 100: State= MISC_TONE, Evt= Key Data (26), Data=32  Sta 100: State= MISC_TONE, Evt= Mon Key (145), Data=-1  Sta 100: State= MISC_TONE, Evt= On Hook (17), Data=0     
						

							B
Backboard Installation 2 -5
Battery Charging Unit Installation 2-1 2
BKSU/ MBU Assembly 2-15
C
CO Line Card Functions 4-9
D
DSS LED/Button Test 4-6
D T MF 4- A U ni t I ns t a ll a t i on 2-2 0
Dump Memory Data 4-19
E
EKSU, mounting 2 -9
H
Help Menu (?) 4 -19
K
Keyset Button Test 4-5
Keyset LCD/LED Test 4-5
Key s et Sel f Tes t 4- 4
KSU
AC Po wer Plu g 2- 14
Mo u nt i n g 2- 6
KSU , g rou nd i n g 2- 13
L
Lightning Protection 2-14
M
Ma i n t e na n ce Pa s sw o r d 4- 11
MISU Installation 2 -18
Modem Unit (MODU) Installation 2-16
P
PCB Installation 2-15
Power Line Surge P rotec tion 2-14
Po wer U p Seq uen ce 3- 3
R
Remote Maintenanc e 4-11
S
Site Preparation 2-3
System Chec k-Out P roc edures 3-1
System Commands
DTMF Rec eiver Trac e 4-17
Event Trace Buffer 4-16
Event Trac e Mode 4-20
Exit Maintenance 4 -12
Exit Monitor Mode 4-22
Mo d i fy M e m or y 4-2 2
System Functions 4 -10
System Programming and Verification
4-3
T
Telephone and Terminal (Trouble-
sh o ot i n g) 4 -4
Ind ex 
						

							iiMar ch 20 01 
						

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