Vodavi Starplus Sts Key System Installation Manual
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December 2002 - Issue 1.0 STARPLUS STS Key Systems Installation Manual TM
Copyright © 2002 VODAVI Technology, Inc. All Rights Reserved This material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorized Dealers only. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. STARPLUS™ is a Registered trademark of VODAVI Technology, Inc. seh/2002 Issue Release Date Changes 1 12-02 Initial Release LIFE SUPPORT APPLICATIONS POLICY VODAVI Communications Systems products are not authorized for and should not be used within Life Support applications. Life Support systems are equipment intended to support or sustain life and whose failure to perform when properly used in accordance with instructions provided can be reasonably expected to result in significant personal injury or death. VODAVI Communications Systems warranty is limited to replacement of defective components and does not cover injury to persons or property or other consequential damages.
Regulatory Information (U.S.A.) The Federal Communications Commission (FCC) established rules to allow the direct connection of the STS to a telephone network. Certain actions must be undertaken or understood before the connection of customer provided equipment is completed. Telephone Company Notification Before connecting the STS to the telephone network, the local serving telephone company must be given advance notice of intention to use customer provided equipment, and must be provided with the following information: Telephone Numbers The telephone numbers to be connected to the system. STS System Information The Ringer Equivalence Number is also located on the KSU: 1.3B The USOC jack required for direct interconnec tion with the telephone network: RJ21 FCC Registration Numbers: For systems configured as a key system: (button appearances) 5JYKF06BV70 For systems configured as a Hybrid system: (dial access codes) 5JYMF06BV70 Incidence of Harm If the telephone company determines that the customer provided equipment is faulty and possibly causing harm or interruption to the telephone network, it should be disconnected until repairs can be made. If this is not done, the telephone company may temporarily disconnect service. Changes in Service The local telephone company may make changes in its communications facilities or procedures. If these changes affect the use of the STS or compatibility with the network, the telephone company must give written notice to the user to allow uninterrupted service. Maintenance Limitations Maintenance on the STS System must be performed only by the manufacturer or its authorized agent. The user may not make any changes and/or repairs except as specifically noted in this manual. If unauthorized alterations or repairs are made, any remaining warranty and the software license for the system will be voided. Hearing Aid Compatibility All STS Digital Terminals are Hearing Aid Compatible, as defined in Section 68.316 of Part 68 FCC Rules and Regulations. UL/CSA Safety Compliance The STS System has met all safety requirements and was found in compliance with the Underwriters Laboratories (UL) 1459. This system is authorized to bear the “NRTL/C” marking. Notice of Compliance The STS System complies with rules regarding radiation and radio frequency emissions by Class A computing devices. In accordance with FCC Standard 15 (Subpart J), the following information is supplied to the end user: “This equipment generates and uses RF energy and if not installed and used in accordance with the Instruction Manual, may cause interference to Radio Communications. It has been tested and found to comply with the limits for a Class A computing device, pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference, when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.” Toll Fraud and DISA Disclaimer “While this device is designed to be reasonably secure against intrusions from fraudulent callers, it is by no means invulnerable to fraud. Therefore, no express or implied warranty is made against such fraud including interconnection to the long distance network.” “While this device is designed to be reasonably secure against invasion of privacy, it is by no means invulnerable to such invasions. Therefore, no express or implied warranty is made against unlawful or unauthorized utilization which results in the invasion of one’s right of privacy.” Vodavi has made every reasonable effort to ensure that this product works in most business environments. However, there may be some environments (RFI and EFI) in which this product may not work properly. In such cases, it is the responsibility of the installer to take the necessary actions to correct the situation.
Contents - i Contents 1Introduction General Information ................................................................................................................................ 1-3 System Overview .............................................................................................................................. 1-3 System Interface Boards ......................................................................................................... 1-3 CO Circuitry .................................................................................................................................. 1-3 System Programming / Database ........................................................................................ 1-3 Keyset / DSS Console ................................................................................................................ 1-3 Software Upgrades ................................................................................................................... 1-3 Key Service Unit ........................................................................................................................................ 1-4 Basic Cabinet ...................................................................................................................................... 1-4 Basic System Configuration ................................................................................................... 1-4 Main Board Unit ......................................................................................................................... 1-5 Single Line Interface Board (2 port) .................................................................................... 1-5 Ring Generator Unit .................................................................................................................. 1-5 Expansion Cabinet ........................................................................................................................... 1-6 Built-in Power Supply ...................................................................................................................... 1-6 Extension Boards ...................................................................................................................................... 1-6 Digital Telephone Interface Board (8 port) .............................................................................. 1-6 Single Line Telephone Interface Board (4 port) ..................................................................... 1-7 CO Interface Boards ................................................................................................................................ 1-7 Loop Start CO Line Interface Board ............................................................................................1-7 T1 Interface Board ............................................................................................................................ 1-7 Add-On Boards ......................................................................................................................................... 1-8 Message Wait Unit ............................................................................................................................ 1-8 Modem Unit ........................................................................................................................................ 1-8 Phase Lock Loop Unit ...................................................................................................................... 1-8 2 System Specifications Configuration Tables .............................................................................................................................. 2-3 System Capacity ................................................................................................................................ 2-3 Visual Specifications ........................................................................................................................ 2-4 CO Line Buttons ......................................................................................................................... 2-4 DSS/BLF Buttons ........................................................................................................................ 2-5 Feature/Function Buttons ......................................................................................................2-5 Tone Specifications .......................................................................................................................... 2-6 Audible Signals ........................................................................................................................... 2-6 Miscellaneous Specifications ........................................................................................................ 2-7 System Part Numbers ............................................................................................................................. 2-9 3Installation Installation Overview .............................................................................................................................. 3-3
Contents - ii Basic Process ....................................................................................................................................... 3-3 Site Preparation ........................................................................................................................................ 3-3 General Site Considerations .......................................................................................................... 3-3 Backboard Installation .................................................................................................................... 3-4 Verify On-Site Equipment .............................................................................................................. 3-4 KSU Mounting ........................................................................................................................................... 3-5 Basic Cabinet ...................................................................................................................................... 3-5 Expansion Cabinet ........................................................................................................................... 3-6 System Preparation ................................................................................................................................. 3-6 KSU Grounding .................................................................................................................................. 3-6 Grounding Instructions ........................................................................................................... 3-6 Built-in Power Supply ...................................................................................................................... 3-7 Battery Backup Unit Installation .................................................................................................. 3-7 Battery Backup Wiring ............................................................................................................. 3-7 System Backup Duration ........................................................................................................3-7 System Battery Replacement - WARNING ........................................................................ 3-7 Power Line Surge Protection ........................................................................................................ 3-8 Lightning Protection ................................................................................................................ 3-8 KSU AC Power Plug ................................................................................................................... 3-8 Cable Connections ........................................................................................................................... 3-8 PCB Handling and General Installation ..................................................................................... 3-9 Inserting a PCB ........................................................................................................................... 3-9 Card Slot Configuration .................................................................................................................. 3-9 Board Capacity ........................................................................................................................... 3-9 Card Slot Positions .................................................................................................................... 3-10 BKSU & Main Board Unit Assembly .................................................................................................... 3-11 Main Board Unit ................................................................................................................................ 3-11 Initialize Default Settings ........................................................................................................ 3-11 Retain Database ......................................................................................................................... 3-11 Digital Telephone Interface Board (built-in) ........................................................................... 3-12 Loop Start CO Interface Board (with Caller ID) ....................................................................... 3-12 Installing CIDU to Built-In LCOB ........................................................................................... 3-12 Single Line Interface Board (2 Port with built-in Msg Wait) .............................................. 3-13 Expansion Board Installation ............................................................................................................... 3-14 Digital Telephone Interface Board .............................................................................................3-14 Loop Start CO Interface Board (with Caller ID) ....................................................................... 3-14 Installing CIDU Board to LCOB .............................................................................................. 3-15 Single Line Interface Board - 4 Port ............................................................................................ 3-15 Message Wait Unit .................................................................................................................... 3-15 T1 Interface Board ............................................................................................................................ 3-16 Phase Lock Loop Unit ............................................................................................................... 3-19 DTMF Tone Detection Units .................................................................................................. 3-20 Flash-Based Voice Mail System .................................................................................................... 3-20 Installing the Voice Mail Interface Board .......................................................................... 3-21 Installing the Memory Expansion Module ....................................................................... 3-21
Contents - iii Modem Unit ........................................................................................................................................ 3-21 Single Line Adapter ................................................................................................................................. 3-23 Station/CO Wiring .................................................................................................................................... 3-24 Digital & Single Line Wiring .......................................................................................................... 3-24 Digital Stations ........................................................................................................................... 3-24 Single Line Stations .................................................................................................................. 3-24 Digital Keyset & Terminal Wiring ................................................................................................ 3-27 Single Line Telephone Wiring ...................................................................................................... 3-27 Keyset/Headset Installation ................................................................................................................. 3-28 Wall Mounting the Digital Keyset ...............................................................................................3-28 Installing a Headset .......................................................................................................................... 3-29 System Checkout ..................................................................................................................................... 3-29 Preliminary Procedures .................................................................................................................. 3-29 Power Up Sequence ........................................................................................................................ 3-30 4 Maintenance and Troubleshooting System Programming and Verification ............................................................................................4-3 Telephone and Terminal Troubleshooting ..................................................................................... 4-3 Keyset Self Test ......................................................................................................................................... 4-4 Keyset LCD/LED Test ........................................................................................................................ 4-4 Keyset Button Test ............................................................................................................................ 4-5 DSS LED/Button Test ....................................................................................................................... 4-5 Key Telephones/Terminals ............................................................................................................ 4-6 Single Line Telephones ................................................................................................................... 4-6 DSS/BLF Console ............................................................................................................................... 4-7 CO Line Card Functions ......................................................................................................................... 4-7 System Functions ..................................................................................................................................... 4-8 Remote Maintenance ............................................................................................................................. 4-9 General Overview ............................................................................................................................. 4-9 Maintenance Command Format .......................................................................................... 4-9 Maintenance Password ...........................................................................................................4-9 Exit Maintenance ....................................................................................................................... 4-9 System Configuration ..................................................................................................................... 4-10 Station Configuration ...................................................................................................................... 4-11 CO Line Configuration .................................................................................................................... 4-12 Event Trace Buffer ............................................................................................................................. 4-13 DTMF Receiver Trace ....................................................................................................................... 4-14 Basic Format for Commands ................................................................................................. 4-14 Examples ....................................................................................................................................... 4-14 Remote System Monitor ........................................................................................................................ 4-14 General Overview ............................................................................................................................. 4-14 Monitor Password ............................................................................................................................. 4-15 Help Menu ........................................................................................................................................... 4-15 Dump Memory Data ........................................................................................................................ 4-15 Event Trace Mode ............................................................................................................................. 4-16
Contents - iv Modify Memory Command ........................................................................................................... 4-17 Exit the Monitor Mode .................................................................................................................... 4-18 SMDR ............................................................................................................................................................ 4-18
Figures - v Figures Built-In LCOB with CIDU ................................................................................................................................... 3-12 SLIB2 (2 port) ........................................................................................................................................................ 3-13 DTIB (8 Port) .......................................................................................................................................................... 3-14 LCOB with CIDU ................................................................................................................................................... 3-14 SLIB (4-Port) with MSGU48 .............................................................................................................................. 3-15 T1IB (24 channel) with two DTRUs ................................................................................................................ 3-16 PLLU Location ...................................................................................................................................................... 3-20 Flash-Based Voice Mail Card ........................................................................................................................... 3-21 MODU Installation Location ............................................................................................................................ 3-22 SLA (Single Line Adapter) ................................................................................................................................ 3-23 Digital Station Jack Wiring ............................................................................................................................... 3-27 Single Line Telephone Wiring ........................................................................................................................ 3-27 Maintenance Help Menu .................................................................................................................................. 4-9 System Configuration ....................................................................................................................................... 4-10 Station Configuration ........................................................................................................................................ 4-11 CO Line Configuration ...................................................................................................................................... 4-12 Help Menu ............................................................................................................................................................. 4-15 Trace Mode Status .............................................................................................................................................. 4-16 Enable Event Trace ............................................................................................................................................. 4-17 Event Trace ............................................................................................................................................................ 4-18 SMDR Printout .................................................................................................................................................... 4-19
Tables - vi Tables Function Capacity ............................................................................................................................................... 2-3 Visual Signals - CO Line Buttons .................................................................................................................... 2-4 Visual Signals - DSS/BLF Buttons ................................................................................................................... 2-5 Visual Signals - Feature / Function Buttons ............................................................................................... 2-5 Signals To Called Station (Digital Station) ................................................................................................. 2-6 Signals To Calling Station ................................................................................................................................ 2-7 Dialing Specifications ........................................................................................................................................ 2-7 Electrical Specifications .................................................................................................................................... 2-8 Environmental Specifications ......................................................................................................................... 2-8 Dimensions and Weights ................................................................................................................................. 2-8 STS Part Numbers ................................................................................................................................................. 2-9 T1 Switch Positions ............................................................................................................................................ 3-17 T1 Ordering Specifications .............................................................................................................................. 3-17 T1 Ordering Information .................................................................................................................................. 3-17 Call Routing Criteria ........................................................................................................................................... 3-18 Call Routing Display Format ........................................................................................................................... 3-19 Telco to T1IB Interconnect Diagram - Pin Connections ........................................................................ 3-19 Power Supply Tests ............................................................................................................................................ 3-30 Flash Rates ............................................................................................................................................................. 4-5 Key Telephones/Terminals .............................................................................................................................. 4-6 Single Line Telephone ....................................................................................................................................... 4-6 DSS/BLF Console ................................................................................................................................................. 4-7 CO Line Loop Start Board (LCOB) .................................................................................................................. 4-7 System Functions ................................................................................................................................................ 4-8 Event Trace Buffer Command ........................................................................................................................ 4-13