Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

STARPLUS @ Sf’D 4896
Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
FUNCTION
‘rovides interface for 12
Loop Start CO tines.Table 800-7 CO Line Loop Board (C012)
CONTROLTwo LEDs that indicate
the presence of 
+5V dc
and 
-5V dc
Additionally, 12 
LEDsindicate the presence of
CO line in use.
-
I
rOPTIONS
rloneTable 800-8 Voice Control Board 
(VCS)FAULT OPTIONS
1 .Unabie to receiveintercom dial tone.
2.Poor transmission
characteristics.
3.Key telephone set
inoperative.
4.Key telephone un-able
to...

MAINTENANCE AND TROUBLESHOOTlNG800.2REMOTE MAINTENANCE
A. General Overview
The Remote Maintenance feature allows authorized
personnel to survey system and slot configuration
information. This can be done through a modem or
data terminal connected to the Backplane Expan-
sion Module via the RS-232C port. The commands
are entered from a keyboard and are limited to those
listed.
B.Overview of Maintenance Commands
There are four basic commands available in the
Remote Maintenance feature. All commands begin...

STARPLUS @ SPD 4696
Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
F System Configuration
Ftl,Jre 800-2 is a configuration of the Starpius Digital
key Telephone System with LCR and shows what is
printed out when:
a. The installer enters 
DS at the mainbprompt.
TY?E_--_--
C?SKI3XI3KIIBIi;3coa
COB
CO3
COB1x13II3
a??

STARPLUS @ SPD 4896
Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
F. CO/Station ConfigurationFigure 800-3 is the CO/Station Configuration and
shows what is printed out when:
a. The installer enters 
DSP at the maint>
prompt.
Figure 800-3 CO/Station Configuration
where: CO Lines:
Column 
1: lists the CO Line number.
Coiumn 2: indicates status:
00s status can indicate the entire card is out
of service.
INS status can indicate a board station is in-
stalled and operating correctly. Outgoing...

STARPLUS a SPD 4696
Digital Key Telephone System
MAINTENANCE AND TROUBLESHOOTING
G.Event Trace BufferThe Event Trace Buffer is used to store and
dump event traces (up to 30) that occur just
prior to a 
Starplus Digital Key Telephone Sys-
tem soft or hard restart. These can then be
reviewed by authorized personnel to aid in sys-
tem troubleshooting..
The basic format for the commands are:
l 
Tcspacexreturn>- display the current
status of the Event trace buffer
l
TOcreturn> - turns the Trace buffer
OFF.l...

MAINTENANCE AND TROUBLESHOOTING
STARPLUS * SPD 4896
Digital Key Telephone System
800.3REMOTE SYSTEM MONITOR
A. General OverviewThe Remote Monitor feature provides remote
access to the installed system for diagnostic
purposes. These capabilities benefit Service
personnel enabling them to support the end
user remotely. Different levels of access, via
password, allows authorized personnel to
trace, monitor and “up-load” critical information
directly from the 
Starplus Digitai Key Telephone
System. This...

STARPLUS @ SPD 4896Digital Key Telephone SystemMAINTENANCE AND TROUBLESHOOTING
E.Event Trace Mode
The 
‘T’ command enables and disables the StarplusDigital Key Telephone System Trace mode. While
the trace mode is enabled events for the trace de-
sired will be displayed on the monitor, printer or PC
connected to the 
Starplus Digital Key Telephone
System in an event record. To view the current statusof the trace mode type 
‘T’creturn>at the MON>prompt then the following screen will be displayed:
mon>t...

MAINTENANCE AND TROUBLESHOOTINGSTARPLUS @ SPD 4696
Digital Key Telephone SystemSta 100: State= DIAL-TONE, 
Evt= Dial Oad (25), Data=7
Sta 100: State= DIALING, Evt= Dial Pad (251, Data=5
Sta 100: State= DIALING, Evt= Int Page (69), Data=8Sta 100:State= PAGING,Evt= Dial Pad (251, Data=3Sta 100:State= PAGING, Evt= Dial Pad (25), Data=9
Sta 100: State= PAGING, Evt= Dial Pad (251, Data=5Sta 100:State= PAGING,Evt= Dial Pad (251, Data=8Sta 100:State= PAGING,Evt= Dial Pad (25). Data=7Sta 100:State= PAGING,Evt=...

%‘ARPLlJS @ SPD 4896
Digital Key Telephone SystemCUSTOMER DATABASE PROGRAMMING
APPENDIX A
CUSTOMER DATABASE PROGRAMMING
Appendix A-l System Parameters
PROGCODEj  FLEX II
/  BTN /FUNCTION
IFORMATj  DEFAULTCUSTOMER /
DATA 
jFLASH01 /  1
/System Hold RecallI
000-300 
s0805’I
21  Exclusive Hold RecallII
I
000-300 slaosI
3Attendant Recall TimerI
00-60 minOf minI
4 Transfer Recall000-300 
s045s
5Preset Forward Timer00-99 s10s
6Call Forward No/Answer000-600 s j075s!
7! Pause Timer1-9 
si  2s
/  a
/Call Park...

CUSTOMER DATABASE PROGRAMMING
STARPLUS @ SPD 4896
Digital Key Telephone System
Appendix A-l System Parameters (Cont’d)
PROG/  FLEX
CODE 1  BTNFUNCTION
SYSTEM FLASH RATES:
/FLASH07 ’  1
1  Incoming CO Ringing
i  
2/Incoming ICM Ringing
II
3/  Call Forward
/  4 /Message Waiting
/CUSTOMER
IFORMATDEFAULT
DATA
/00-1530 ipm flash
!
00-15
120ipmI
!
flutter
!
00-l 5i  30 ipm flash
/
00-l 515 iprn flakhFLASH10 /Attendant Station Assignment100-l 95100
FLASH 11 !  
l-4 /Time/Date Format/  12/24 HR:M/D12 HR:M/D 1
!...