Vodavi Starplus Hybrid Key Telephone System Installation Manual

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
NO-ANSWER RETRY TIMER 
Description 
After a UCD call rings to an agent, this timer takes effect. If the agent does not answer the call before this timer 
expires, then that agent is set to “Out-Of-Service (00s)” and the call is routed back to the UCD group for another 
available agent or queue. 
The timer is variable from 000-300 seconds. 
Programming 
1. Press FLASH and dial [60]. The following message is shown on the display phone:...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
EXPANSION OF RECORDED ANNOUNCEMENTS TO 8 
Description 
Determines the type, index (port) number and message length for the eight available Recorded Announcements 
(PAN). There are eight HAN tables that can be programmed. A table can be the answer port for unanswered 
incoming calls to a UCD group, while another table can provide the secondary message. 
The type can be either a CO line port, or a SLT port. The index number specifies...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a . 
EXPANSION OF RECORDED ANNOUNCEMENTS TO 8 (cont’d) ,: 
b. The top left button in the flexible button field will be lit for programming UCD RAN Announcement Table 
1. To change to UCD RAN Announcement Table 2, press flexible button #2. Repeat above for Tables 3 
through Tables 8. 
C. Enter a string of six, or seven digits on the dial pad. The order of data entry will be: 
Type number: 
1 = CO Port interface 
2 = SLT Port interface...

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
VOICE MAIL 
Voice Mail Transfer with ID 
Page 51 of 72 
TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintres Drive 
Scottsdale, AZ 85280 (802) 443-5000  

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
VOICE MAIL TRANSFER WITH ID 
Description 
This feature provides an Attendant or station user a way to transfer a caller directly into a voice mail box. This 
allows the station identification digits to be entered by the transferring party. Using this feature, a caller can be 
transferred to a voice mail box when 1) a station user on the system is not forwarded to VM or 2) the destination 
Voice Mail Box owner is not a station user....

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
LCD ENHANCEMENT SECTION 
CO Line Identification Display 
Page 53 of 72 TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85280 (602) 443-6000  

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 
27a 
CO LINE IDENTIFICATION DISPLAY 
Description 
This feature allows a name to be entered into the database programming for each individual line (trunk) connected 
to the system. Once entered into the database, LCD phones including the attendant stations will receive the 
programmed line “name” in place of the default ‘LINE XX” message. This applies to all line call processing 
conditions where the current ‘LINE XX” message appears....

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
CO LINE IDENTIFICATION DISPLAY 
(cont’d) 
Each CO line in the system can be programmed to have a name associated to it in database programming. 
4. Press the CO LINE IDENTIFICATION flexible button (Button #12). The display will show the following 
information: 
123456789012345678901234 
5. Enter the name by using keys on the dial pad as follows. Valid alpha-numeric characters are: A-Z, O-9, *,#, 
- [spaces] and other ASCII characters...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
CO LINE IDENTIFICATION DISPLAY (cont’d) 
LCD Display 
A message similar to the following will be used for all CO line displays when a name has been programmed for 
a CO line. 
423456789012345678901234 
Page 56 of 72 TF NO. 27a 
Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 65260 
(602) 443-6000  

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
PROGRAMMING FEATURES 
Station Relocation 
Flexible Station and CO Port Assignments 
Page 57 of 72 
TF NO. 27a 
Vodavi Communications Systems 6300 E. Raintree Drive 
Scottsdale, AZ 65260 (602) 443-6000