Vodavi Starplus Hybrid Key Telephone System Installation Manual

STARPLUS TECHNICAL FACT NOTICE STARPLUS DlGlTAL TELEPHONE 
TF NO: 27a 
2. Station users may listen to all tones by dialing the two-digit codes one after another. The tone that is 
sounding when the SPEED button is pressed will be saved as that station’s tone ringing selection. 
3. A station’s tone ringing selection will be maintained in a battery protected area of memory. Therefore if a 
system experiences a power failure, or a soft or hard restart, a station’s tone ringing selection will be 
restored....

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
GROUP LISTENING 
Description 
All digital key stations have built in speakerphones. Station users may use the speaker to monitor a call while using 
the handset to converse with the outside party. This enables other people in the room to listen to both parties in 
the conversation. 
Operation 
While conversing, on the handset, press the ON/OFF button. Both parties of the conversation can then be heard 
on the digital station’s...

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
. . 
FLEX BUTTON PROGRAMMING 
Description 
If you have buttons on your telephone which have NOT been assigned as CO lines, Pooled Group, or Loop buttons, 
you may program them to suit your own individual needs. There are five functions you may assign to these buttons: 
DSS/BLF, FEATURES, SPEED DIAL, POOLED GROUP ACCESS, and LOOP. 
As an added feature, LCR may now be added to a flex button. 
In earlier versions of software, the Do Not...

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
IDLE SPEAKER MODE 
Description 
This feature allows the system to determine whether the first digit dialed is heard over the digital key terminal 
speaker. This feature can be allowed or denied on a system-wide basis in programming. 
Programming 
Idle Speaker Mode is programmed as part of System Features, Flash 05, Button #lo. By default, Idle Speaker 
Mode is disabled. 
Page 41 of 72 
TF NO. 27a 
Vodavi Communications Systems 6300...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
’  TF NO: 27a 
MUSIC ON HOLD 
Description 
A music source, when connected to the system, provides music to all lines on hold, parked calls, transferred calls 
and calls waiting to be answered by Uniform Call Distribution (UCD). This feature can be allowed or denied on a 
system-wide basis in programming. 
Programming 
Music On Hold is programmed as part of System Features, Flash 05, Button #12. By default, Music On Hold is 
enabled for all CO...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
SMDR CALL QUALIFICATION TIMER 
Description 
This timer determines the length of time that is needed to determine a valid SMDR call for SMDR reporting 
purposes. 
Programming 
1. Press FLASH and dial [Oil. The following message is shown on the display phone: 
123456789012345678901234 
To make a change to the SMDR Call Qualification Timer: 
2. Press the SMDR CALL QUAL TIMER flexible button (Button #16). The following message is shown on...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
AUTOMATIC CALL BACK TIMER 
Description 
This feature invokes a call back request anytime a user listens to busy tone for a preset period of time. 
Programming 
1. Press FLASH and dial [Ol]. The following message is shown on the display phone: 
123456789012345678901234 
To make a change to the Automatic Call Back Timer: 
2. Press the AUTO CALL BACK TIMER flexible button (Button #17). The following message is shown on the 
display...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
EXECUTIVE OVERRIDE 
Description: 
Allows stations designated as ‘Executive’ the ability to override and “barge-in” on other keysets engaged in 
conversation 
Operation: 
If you call a busy station: 
a. Press the pre-programmed EXECUTIVE OVERRIDE button. Executive station will be bridged onto the CO 
line conversation in progress at the called station. Optional warning tone is heard and presented to all 
parties prior to cut-thru. 
b....

STARPLUS TECHNICAL FACT NOTICE 
STARPLUS DIGITAL TELEPHONE , 
TF NO: 27a 
UCD FEATURE SECTION 
Eight Uniform Call Distribution (UCD) groups can be programmed, each containing up to eight three-digit station 
numbers. Each group is assigned a pilot number. When this number is dialed, the first available agent in that group 
is rung. Calls are routed to the station that has been on-hook for the longest period of time. 
Enhanced Calls in Queue Display 
No-Answer Retry Timer 
Expansion of Recorded...

STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
ENHANCED CALLS IN QUEUE DISPLAY 
The Agent Queue Status feature provides a means for an agent and a UCD supervisor to view the status of their 
UCD group. This display is an idle state display and will prompt a supervisor that a group is having problems 
answering all their calls. The display will tell the agent and his supervisor how many calls are in queue, how many 
agents are available or logged into the group, and the length of...