Vodavi Starplus Dispatch Revised Technical Manual
Have a look at the manual Vodavi Starplus Dispatch Revised Technical Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
STARPLUSŠDispatch™ )($785(23(5$7,21 6HFWLRQ ,VVXHD $SULO + 5HSO\7R6HQGHU5HSO\ WR 6HQGHUDOORZVWKH XVHUWRUHVSRQG WRDPDLOER[ PHVVDJHS TARPLUSDispatch™9RLFH3URFHVVLQJV\VWHP DXWRPDWLFDOO\ VHQGV WKH XVHU V UHSO\ WR WKH SHUVRQ RU PDLOER[WKDWVHQWWKHPHVVDJH,QDGGLWLRQWKHUHSO\DQG PHVVDJHFDQEHVHQWWRRWKHUPDLOER[HVFDQXVHWKHVSHOO E\QDPHRSWLRQRUEHVHQWWR DGLVWULEXWLRQOLVW SHUVRQDO RUV\VWHP 7RUHSO\WRWKHVHQGHU 3UHVV>@WRUHWULHYH\RXUPHVVDJH 3UHVV>@WRUHSO\WRPHVVDJH 3UHVV>@WRFRQWLQXHUHSO\ $IWHUWKHWRQHOHDYH\RXUPHVVDJHDQGSUHVVDQ\NH\ NOTES These options are “smart prompts”. If a user does not have the option, the system does not prompt the user. For example: If the Class of Service does not permit “spell name”, the prompts do not give the user the option or if the user does not have a guest mailbox de- fined, the system does not prompt with the 4 option. )($785( 23(5$7,21
)($785(23(5$7,21STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ$IWHUUHFRUGLQJWKHUHSO\WKHRSWLRQVDUH
STARPLUSŠDispatch™ )($785(23(5$7,21 6HFWLRQ ,VVXHD $SULO 7RVHWWKHVWDWH 3UHVV>@IRUSHUVRQDORSWLRQV 3UHVV>@IRURWKHURSWLRQV 3UHVV>@IRUPDLOER[VWDWHRSWLRQV 7KHGLDJUDPVKRZVWKHVHOHFWLRQVDYDLODEOH )($785( 23(5$7,21
)($785(23(5$7,21STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ - 0HVVDJH 1RWLILFDWLRQ0HVVDJH 1RWLILFDWLRQ LQVWUXFWV WKH V\VWHP WR FRQWDFW WKH PDLOER[ RZQHU RQ UHFHLSW RI D PHVVDJH E\ GLDOLQJ DQ DOWHUQDWHSKRQHQXPEHURUDFWLYDWLQJDSDJLQJGHYLFH 7RVHW0HVVDJH1RWLILFDWLRQ 3UHVV>@IRUSHUVRQDORSWLRQV 3UHVV>@IRURWKHURSWLRQV 3UHVV>@IRUQRWLILFDWLRQ 1RWLILFDWLRQW\SHFDQHLWKHUEHimmediatetimed RU urgent only
STARPLUSŠDispatch™ )($785(23(5$7,21 6HFWLRQ ,VVXHD $SULO 7KHIROORZLQJGLDJUDPVKRZVWKHVHOHFWLRQV
)($785(23(5$7,21STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ . LVWULEXWLRQ/LVWV7KHLVWULEXWLRQ/LVWRSWLRQDOORZVXVHUVWRFUHDWHDPHV VDJH DQG VHQG LW WR D JURXS RI PDLOER[HV 7KH 6\VWHP $GPLQLVWUDWRUFDQFUHDWHOLVWVIRUPDLOER[XVHUVIRUH[DP SOH WKHUH FRXOG EH D V\VWHP GLVWULEXWLRQ OLVW IRU DOO WKH HPSOR\HHV LQYROYHG LQ D SDUWLFXODU SURGXFW RU DOO WKH HPSOR\HHVLQDGHSDUWPHQW 6HQGWR/LVW7KHIROORZLQJGLDJUDPLVWKHSURFHGXUHWRVHQGDPHVVDJH WRDGLVWULEXWLRQOLVW NOTES The options in step 6, are smart prompts. For example: If a user does not have access, or does not have a distribution list, the system does not announce these prompts.
STARPLUSŠDispatch™ )($785(23(5$7,21 6HFWLRQ ,VVXHD $SULO / 3HUVRQDO LVWULEXWLRQ/LVWV7KHS TARPLUSDispatch™V \V W H P D O O R Z V P D L O E R [ X V H U V W R FUHDWHHGLWRUGHOHWHXSWRWHQ SHUVRQDOGLVWULEXWLRQV OLVWV (DFK OLVW PD\ FRQWDLQ XS WR WZHQW\ILYH PDLOER[HV &UHDWHD/LVW8VH WKH LQVWUXFWLRQV LQ WKH IROORZLQJ GLDJUDP LI \RX DUH FDOOLQJLQWRD903RUW WRFUHDWHDSHUVRQDOGLVWULEXWLRQOLVW 3HUVRQDOGLVWULEXWLRQOLVWVDUHXVHIXOIRUVHQGLQJRXWPHHW LQJUHPLQGHUVRURWKHUQRWLFHVWRVSHFLDOJURXSV )($785( 23(5$7,21
)($785(23(5$7,21STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ$GG0DLOER[ (QWULHV8VHWKHIROORZLQJ GLDJUDPWRDGGPDLOER[HQWULHVLQWR DQ H[LVWLQJOLVW
STARPLUSŠDispatch™ )($785(23(5$7,21 6HFWLRQ ,VVXHD $SULO HOHWHD0DLOER[ (QWU\8VHWKHIROORZLQJGLDJUDPWRGHOHWHDPDLOER[HQWU\IURP D OLVW 8VHIXO IRU NHHSLQJ SHUVRQDO OLVWV FXUUHQW IRU WKH PDLOER[XVHUVLQVSHFLDOJURXSV )($785( 23(5$7,21
)($785(23(5$7,21STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQHOHWHD/LVW7KLVIHDWXUHLVKHOSIXOLQNHHSLQJFRPSOHWHOLVWVXSWRGDWH DQGPDNLQJURRPIRUFXUUHQWOLVWVHOHWHDOLVWZKHQHYHU LWLVQRORQJHUQHHGHG 0 *XHVW0DLOER[HV7KHS TARPLUSDispatch™ V\VWHPDOORZVXVHUVWRFUHDWH XS WR WHQ JXHVW PDLOER[HV *XHVW PDLOER[HV DUH XWLOL]HG E\LQGLYLGXDOVZKRGRQRW KDYHWKHLU RZQ SHUPD QHQW PDLOER[ RQ WKH V\VWHP *XHVWV UHFHLYH PHVVDJHV IURP WKH PDLOER[ RZQHU DQG FDQ HDVLO\ UHSO\ WR WKH PHVVDJH