Vodavi Starplus Dispatch Revised Technical Manual
Have a look at the manual Vodavi Starplus Dispatch Revised Technical Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO %HIRUH VHOHFWLQJ D SKRQH V\VWHP WKH IROORZLQJ GHIDXOW WRQHVDUHORDGHG :LWKDOOULQJLQJDQGEXV\WRQHVVHW (GJH (YHQWV :DLW +DQJ8S 7KRVHSDUDPHWHUVVKRXOGRQO\EHFKDQJHGIRU)$;GHWHFW WRQHVKDQJXSWRQHVDQGVSHFLDOSXUSRVHWRQHV 1RGHIDXOWGLVFRQQHFWWRQHVDUHORDGHG /HDUQLQJWKH 7RQHV 5HTXLUHPHQWV $QLQWHUQDOH[WHQVLRQQXPEHUWKDWZLOOFRQVLVWHQWO\ULQJ EXV\IRUDORQJSHULRGRIWLPHDWOHDVWPLQXWHV $QLQWHUQDOH[WHQVLRQQXPEHUWKDWZLOOULQJQRDQVZHU FRQVLVWHQWO\ IRU D ORQJ SHULRG RI WLPH DW OHDVW PLQ XWHV7DEOH HIDXOW7RQHV %XV\7RQH5LQJLQJ 7RQH 7RQH, &DGHQFHV (GJH )UHTHY )UHTHY 2QHY 2IIHY (YHQWV :DLW +DQJ8S 7528%/( 6+227,1*
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ 7KH EXV\ DQG ULQJLQJ WRQHV SOD\HG IRU GLUHFW GLDOHG H[WHQVLRQVDUHWKHVDPHDVWKRVHIRUWUDQVIHUUHGQXP EHUV 1HLWKHU WKH ULQJLQJ QRU EXV\ H[WHQVLRQ ZLOO UROO WR D YRLFHPDLOSRUWRUWRDKXQWJURXS
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO 7KH721(6285&(PXVWEHFRQQHFWHGWR&+$11(/ )LUVWRXWSXWILOHLV&?721(287 6HFRQGRXWSXWILOHLV&?721(287 HEXJILOHLV&?721(%* FKDQQHOJRLQJ21+22. (QWHU721,QDPHRIWRQH )RUWKH721(,W\SHLQDQGKLW>(17(5@ (17(5@ 7KHV\VWHPZLOOWKHQSURPSWIRUWKHQXPEHURIOHDUQLQJ IUDPHV (QWHUWKHQXPEHURIOHDUQLQJIUDPHV (QWHUIROORZHGE\>(17(5@ 1H[WWKHV\VWHPZLOODVN .HHSOHDUQLQJIRUHYHU\Q (QWHUQIROORZHGE\>(17(5@ 7KH V\VWHP ZLOO WKHQ JR RIIKRRN DQG SURPSW \RX IRU WKHQXPEHUWRGLDO FKDQQHOJRLQJ2))+22. (QWHUWKHQXPEHUWRGLDORU IRUQRQH (QWHUWKHH[WHQVLRQQXPEHUWKHV\VWHPVKRXOGGLDOWR UHDFKULQJLQJIROORZHGE\>(17(5@ 7KH V\VWHP ZLOO GLDO WKDW QXPEHU DQG \RX ZLOO VHH H[WHQVLRQXVHGDVWHVW LDOLQJIURPFKDQQHO &ODVVLI\LQJWKHWRQH HWHFWLQJD8$/IUHTXHQF\WRQH /HDUQLQJWKHWRQH)UDPHV&DGHQFHV 721(, IUHTITGHY IUHTITGHY RQRQGHY RIIRIIGHY 7528%/( 6+227,1*
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™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
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO RIIGHY RQ RQGHY RII RIIGHY RQ RQGHY RII RIIGHY
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ 7KH V\VWHP ZLOO OHDUQ WKH WRQH DV LQ WKH LQVWUXFWLRQV DERYH :KHQ UHQDPLQJ WKH WRQH ILOHV XVH ,6& DV WKH ILOH SUHIL[
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO IUHTIUHTGHYRQRQGHYRIIRIIGHY )RUWKH%86
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ 7KHODVWWZRYDOXHVLQWKH5(*$OLQHVKRXOGEH 7KLVWXUQVRQKDQJXSGHWHFWLRQ DQG FDXVHVWKH V\VWHPWRUHSRUWDKDQJXSW\SHRI,I\RXILQGWKDW SOD\VDQGUHFRUGVDUHQRWWHUPLQDWLQJ\RXFDQXVHD YDOXHRIDVWKHODVWSDUDPHWHU 7URXEOHVKRRWLQJ Tone Learn Terminates Incorrectly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
STARPLUSŠDispatch™ 7(&+1,&$/7528%/(6+227,1* 6HFWLRQ ,VVXHD $SULO $QG\RXZLOOVHH HPVBJBSDJHV HPVBOBSDJHV HPVBSDJHV PD[BQRQVLOHQFH PD[BVLOHQFH QRDQVZHU ULQJV WBLGG W R Q H W R Q H WR QH WR QH W R Q H WRQHBOHQJWK If supervised transfers are still failing: ,IWKHWRQHVDUHLQWKH+(//2%)ILOHDQGWKHV\VWHPLV QRW GRLQJ VXSHUYLVHG WUDQVIHUV WKHQ ZH ZRXOG QHHG WR ILQGRXWH[DFWO\KRZLWLVIDLOLQJ)RUH[DPSOHGRHVLWGHWHFW EXV\VQRDQVZHURUFRQQHFWV7KHGDLO\ORJILOHVZLOOKHOS GHWHUPLQH H[DFWO\ ZKDW LV KDSSHQLQJ RZQORDG WKH ORJ ILOHVWRDIORSS\DQGVHQGWKHORJVWRWHFKQLFDOVXSSRUW 7528%/( 6+227,1*
7(&+1,&$/7528%/(6+227,1*STARPLUSŠDispatch™ ,VVXHD $SULO 6HFWLRQ 4 $ 4:KHQ,PDNHFKDQJHVWRVXEVFULEHU&26PHQXRU WLPHFRQWUROVHWWLQJVWKHFKDQJHVGRQRWWDNHHIIHFW :KDWLVWKHSUREOHP $S TARPLUSDispatch™ XVHV DQ LQWHUQDO SHU FKDQQHO FDFKH WR VSHHG XS RSHUDWLRQV ,I \RX DUH DQVZHULQJ WKH OLQHZLWK0HQXDQG\RXPDNHPRGLILFDWLRQVWRPHQX XVLQJ WKH3&EDVHG$GPLQ SURJUDPWKRVHFKDQJHV ZLOO QRW WDNH HIIHFW XQWLO WKH V\VWHP LV UHVHW %\ GHIDXOW FDFKLQJLVWXUQHGRII